| 1. |
The discipline of Public Administration originated in: |
| A. | u.k |
| B. | u.s.a |
| C. | germany |
| D. | india |
| Answer» B. u.s.a | |
| 2. |
Who is father of Public Administration? |
| A. | l.d white |
| B. | w.f willoughby |
| C. | frank j goodnow |
| D. | woodrow wilson |
| Answer» D. woodrow wilson | |
| 3. |
Who was the originator of “ politics -administration dichotomy “? |
| A. | woodrow wilson |
| B. | w.f willoughby |
| C. | mary parker follet |
| D. | henry fayol |
| Answer» A. woodrow wilson | |
| 4. |
“Public Administration consists of all those operations having for their purpose the fulfilment or enforcement of public policy.” Who gave this definition? |
| A. | l. d white |
| B. | j.m pfiffner |
| C. | e.n gladden |
| D. | marshall dimock |
| Answer» A. l. d white | |
| 5. |
“Public Administration is the art and science of management as applied to the affairs of state”. Who gave this definition? |
| A. | dwight waldo |
| B. | woodrow wilson |
| C. | luther gulick |
| D. | e.n gladden |
| Answer» A. dwight waldo | |
| 6. |
The integral view of public administration is supported by: |
| A. | l.d white |
| B. | dimock |
| C. | gladden |
| D. | all the above |
| Answer» D. all the above | |
| 7. |
Who among the following is the supporter of the managerial view of public administration? |
| A. | luther gulick |
| B. | herbert simon |
| C. | thompson |
| D. | all the above |
| Answer» D. all the above | |
| 8. |
The word “POSDCORB” relates to the ------- of public administration: |
| A. | scope |
| B. | meaning |
| C. | purpose |
| D. | philosophy |
| Answer» A. scope | |
| 9. |
The word “POSDCORB” was coined by: |
| A. | j.m pfiffner |
| B. | marshall dimock |
| C. | luther gulick |
| D. | l.d white |
| Answer» C. luther gulick | |
| 10. |
The letter “P” in POSDCORB stands for: |
| A. | policy making |
| B. | planning |
| C. | personnel management |
| D. | programming |
| Answer» B. planning | |
| 11. |
The letter “O” in POSDCORB stands for: |
| A. | organizing |
| B. | orientation |
| C. | occupation |
| D. | order |
| Answer» A. organizing | |
| 12. |
The letter “S” in POSDCORB stands for: |
| A. | selection |
| B. | staffing |
| C. | scrutinizing |
| D. | seniority |
| Answer» B. staffing | |
| 13. |
The letter “D” in POSDCORB stands for: |
| A. | directing |
| B. | delegation |
| C. | decision making |
| D. | designing |
| Answer» A. directing | |
| 14. |
The letter “CO” in POSDCORB stands for: |
| A. | commission |
| B. | coordinating |
| C. | correlating |
| D. | controlling |
| Answer» B. coordinating | |
| 15. |
The letter “R” in POSDCORB stands for: |
| A. | recruitment |
| B. | reporting |
| C. | region |
| D. | recession |
| Answer» B. reporting | |
| 16. |
The letter “B” in POSDCORB stands for: |
| A. | banking |
| B. | budgeting |
| C. | branch |
| D. | base |
| Answer» B. budgeting | |
| 17. |
“Organization is the form of every human association for the attainment of a common purpose”. Who gave this definition? |
| A. | j.d mooney |
| B. | l.d.white |
| C. | pfiffner |
| D. | luther gulick |
| Answer» A. j.d mooney | |
| 18. |
Which one of the following are not covered the bases of organization? |
| A. | persons |
| B. | place |
| C. | process |
| D. | planning |
| Answer» D. planning | |
| 19. |
Span of control depends on the ------------- |
| A. | function |
| B. | time |
| C. | space |
| D. | all the above |
| Answer» D. all the above | |
| 20. |
Scalar chain refers to |
| A. | all managers in a company |
| B. | chain of communication |
| C. | chain of command |
| D. | chain of managers from top to bottom linked by stepwise |
| Answer» D. chain of managers from top to bottom linked by stepwise | |
| 21. |
“for any action whatsoever, an employee should receive orders from one superior only”. Who gave this definition? |
| A. | henry fayol |
| B. | l.d white |
| C. | woodrow wilson |
| D. | pfiffner&presthus |
| Answer» A. henry fayol | |
| 22. |
Who among the following wrote the essay “The study of Administration”? |
| A. | frank j goodnow |
| B. | woodrow wilson |
| C. | henry fayol |
| D. | luther gulick |
| Answer» B. woodrow wilson | |
| 23. |
“Introduction to the study of public administration” was written by |
| A. | max weber |
| B. | l.d white |
| C. | f.w taylor |
| D. | m.p follet |
| Answer» B. l.d white | |
| 24. |
According to Paul H Appleby public and private administration differs on the |
| A. | political character |
| B. | breadth of scope, impact and consideration |
| C. | public accountability |
| D. | all of the above |
| Answer» D. all of the above | |
| 25. |
The administrative organization of the government consists of -------- |
| A. | line |
| B. | staff |
| C. | auxiliary |
| D. | all the above |
| Answer» D. all the above | |
| 26. |
Which among the following agency directly carry out the function of accomplishing the substantive objectives of the organization? |
| A. | chief executive |
| B. | staff |
| C. | line |
| D. | auxiliary |
| Answer» C. line | |
| 27. |
Which among the following agency performs secondary or supportive functions? |
| A. | line |
| B. | auxiliary |
| C. | chief executive |
| D. | staff |
| Answer» D. staff | |
| 28. |
Which among the following agency provide common housekeeping services to the line agencies? |
| A. | chief executive |
| B. | staff |
| C. | auxiliary agencies |
| D. | all the above |
| Answer» C. auxiliary agencies | |
| 29. |
Who is the father of “Human Relations Theory”? |
| A. | elton mayo |
| B. | woodrow wilson |
| C. | max weber |
| D. | luther gulick |
| Answer» A. elton mayo | |
| 30. |
The Hawthorne studies relates with ------------- |
| A. | human relations school |
| B. | bureaucratic theory |
| C. | scientific management theory |
| D. | all the above |
| Answer» C. scientific management theory | |
| 31. |
The Hawthorne experiments gave rise to new thinking called: |
| A. | scientific management |
| B. | human relations approach |
| C. | systems approach |
| D. | contingency approach |
| Answer» A. scientific management | |
| 32. |
Bank wiring experiment relates with------- |
| A. | bureaucratic theory |
| B. | hawthorne studies |
| C. | systems theory |
| D. | scientific management theory |
| Answer» B. hawthorne studies | |
| 33. |
Which are the elements of the Human Relations Theory of Organization |
| A. | the individual |
| B. | informal organization |
| C. | participative management |
| D. | all the above |
| Answer» D. all the above | |
| 34. |
The name of Max Weber is associated with |
| A. | human relations theory |
| B. | bureaucratic theory |
| C. | scientific management theory |
| D. | none of the above |
| Answer» B. bureaucratic theory | |
| 35. |
The term “ bureaucracy ” was first coined by -------- |
| A. | karl marx |
| B. | vincent de gourney |
| C. | robert michels |
| D. | all the above |
| Answer» B. vincent de gourney | |
| 36. |
Select the types of authority given by Max Weber |
| A. | traditional authority |
| B. | charismatic authority |
| C. | legal- rational authority |
| D. | all the above |
| Answer» D. all the above | |
| 37. |
Who propounded the scientific management theory? |
| A. | elton mayo |
| B. | max weber |
| C. | f w taylor |
| D. | none of the above |
| Answer» C. f w taylor | |
| 38. |
Who is the father of scientific management theory? |
| A. | f.w taylor |
| B. | woodrow wilson |
| C. | mary parker follet |
| D. | max weber |
| Answer» A. f.w taylor | |
| 39. |
Select the characteristics of Scientific management theory |
| A. | science |
| B. | harmony |
| C. | co-operation |
| D. | all the above |
| Answer» D. all the above | |
| 40. |
Functional foremanship is associated with |
| A. | human relations school |
| B. | scientific management theory |
| C. | bureaucratic theory |
| D. | the decision-making approach |
| Answer» B. scientific management theory | |
| 41. |
Purpose of time study is |
| A. | to determine fair day’s work |
| B. | to remove wastage of time |
| C. | to make workers punctual |
| D. | to give timely assistance |
| Answer» B. to remove wastage of time | |
| 42. |
The purpose of motion study is |
| A. | to determine the movement of machines |
| B. | to find out the one best way to do as a work |
| C. | to eliminate equipment that obstructs movement |
| D. | none of these |
| Answer» B. to find out the one best way to do as a work | |
| 43. |
Scientific management refers to |
| A. | application of scientific methods to managerial practices |
| B. | observation and analysis of each task |
| C. | selecting and training men to perform their jobs |
| D. | all the above |
| Answer» D. all the above | |
| 44. |
The principle of scalar chain was devised by |
| A. | henry fayol |
| B. | urwick |
| C. | f w taylor |
| D. | chestor i bernard |
| Answer» A. henry fayol | |
| 45. |
Which of the following is not one of the principles of organization? |
| A. | hierarchy |
| B. | unity of command |
| C. | span of control |
| D. | staffing |
| Answer» D. staffing | |
| 46. |
Which of the following differentiate public administration and private administration? |
| A. | profit motive |
| B. | public accountability |
| C. | nature of functions |
| D. | all the above |
| Answer» D. all the above | |
| 47. |
Politics administration dichotomy was the theme of |
| A. | first phase of evolution |
| B. | second phase of evolution |
| C. | third phase of evolution |
| D. | fourth phase of evolution |
| Answer» A. first phase of evolution | |
| 48. |
The history of evolution of public administration is generally divided into |
| A. | four phases |
| B. | three phases |
| C. | five phases |
| D. | six phases |
| Answer» C. five phases | |
| 49. |
Select the characteristics of bureaucracy |
| A. | hierarchy |
| B. | professional qualities and career aspects |
| C. | legal authority and power |
| D. | all the above |
| Answer» D. all the above | |
| 50. |
The Minnowbrook Conference was held under the patronage of |
| A. | dwight waldo |
| B. | elton mayo |
| C. | max weber |
| D. | none of the above |
| Answer» A. dwight waldo | |
| 51. |
The first Minnowbrook conference was held in the year |
| A. | 1965 |
| B. | 1968 |
| C. | 1990 |
| D. | 1982 |
| Answer» B. 1968 | |
| 52. |
Select the themes of “ New Public Administration” |
| A. | relevance and values |
| B. | social equity and change |
| C. | client focus |
| D. | all the above |
| Answer» D. all the above | |
| 53. |
The first Minnowbrook conference gave rise to |
| A. | new public administration |
| B. | politics administration dichotomy |
| C. | comparative public administration |
| D. | development administration |
| Answer» A. new public administration | |
| 54. |
Which are the perspectives of new public administration pointed out by Dwight Waldo |
| A. | client oriented bureaucracy |
| B. | representative bureaucracy |
| C. | peoples participation in administration |
| D. | all the above |
| Answer» D. all the above | |
| 55. |
Who is the major exponent of comparative approach to public administration? |
| A. | fred riggs |
| B. | max weber |
| C. | elton mayo |
| D. | none of the above |
| Answer» A. fred riggs | |
| 56. |
Who is considered as the father of Comparative Public Administration? |
| A. | alfred diamant |
| B. | ferrel heady |
| C. | john montgomary |
| D. | fred riggs |
| Answer» D. fred riggs | |
| 57. |
According to Fred Riggs, Comparative Public Administration is |
| A. | empirical |
| B. | nomothetic |
| C. | ecological |
| D. | all the above |
| Answer» D. all the above | |
| 58. |
Agraria- Industria model was constructed by |
| A. | ferrel heady |
| B. | fred riggs |
| C. | dwight waldo |
| D. | none of the above |
| Answer» B. fred riggs | |
| 59. |
Who developed “ gangplank” in public administration? |
| A. | u.l goswami |
| B. | henry fayol |
| C. | elton mayo |
| D. | max weber |
| Answer» B. henry fayol | |
| 60. |
Find out the characteristics of Development Administration |
| A. | change orientation |
| B. | commitment |
| C. | citizen participative orientation |
| D. | all the above |
| Answer» D. all the above | |
| 61. |
The term “new public management” was coined by |
| A. | elton mayo |
| B. | christopher hood |
| C. | fred riggs |
| D. | none of the above |
| Answer» B. christopher hood | |
| 62. |
The “ new public management “ aims at |
| A. | economy |
| B. | efficiency |
| C. | effectiveness |
| D. | all the above |
| Answer» D. all the above | |
| 63. |
Public choice approach advocates |
| A. | bureaucratic administration |
| B. | democratic administration |
| C. | personnel administration |
| D. | none of the above |
| Answer» A. bureaucratic administration | |
| 64. |
The term public administration was coined in the year |
| A. | 1812 |
| B. | 1897 |
| C. | 1815 |
| D. | 1903 |
| Answer» A. 1812 | |
| 65. |
The first text book on Public Administration was: |
| A. | introduction to the study of public administration |
| B. | principles of public administration |
| C. | creative experience |
| D. | none of the above |
| Answer» A. introduction to the study of public administration | |
| 66. |
------------ means filling up the vacant posts in civil service. |
| A. | promotion |
| B. | training |
| C. | recruitment |
| D. | none of the above |
| Answer» C. recruitment | |
| 67. |
Negative recruitment stands for: |
| A. | elimination of political influence |
| B. | prevention of favouritism |
| C. | keeping the rascals out |
| D. | all the above |
| Answer» D. all the above | |
| 68. |
Which was the first country to adopt the scientific system of recruitment based on the merit principle? |
| A. | india |
| B. | china |
| C. | u.s.a |
| D. | u.k |
| Answer» B. china | |
| 69. |
-------------means filling up of vacant posts in the civil service by suitable and qualified candidates available in the open market. |
| A. | indirect recruitment |
| B. | direct recruitment |
| C. | negative recruitment |
| D. | none of the above |
| Answer» B. direct recruitment | |
| 70. |
-----------means filling up vacant posts by suitable and experienced candidates who are already in the service of the government. |
| A. | direct recruitment |
| B. | negative recruitment |
| C. | indirect recruitment |
| D. | none of the above |
| Answer» C. indirect recruitment | |
| 71. |
Indirect recruitment is also known as: |
| A. | recruitment from with out |
| B. | promotion |
| C. | negative recruitment |
| D. | none of the above |
| Answer» B. promotion | |
| 72. |
Find out the general qualifications required to the public servants |
| A. | citizenship |
| B. | domicile |
| C. | age |
| D. | all the above |
| Answer» D. all the above | |
| 73. |
Find out the special qualifications required to the public servants |
| A. | education and experience |
| B. | technical knowledge |
| C. | personnel qualifications |
| D. | all the above |
| Answer» D. all the above | |
| 74. |
Select the formal training: |
| A. | orientation training |
| B. | inservice training |
| C. | post entry training |
| D. | all the above |
| Answer» D. all the above | |
| 75. |
----------- training is meant for providing the employees with the knowledge of particular technique, procedure, rule, regulation and method. |
| A. | departmental training |
| B. | background training |
| C. | skill training |
| D. | none of the above |
| Answer» C. skill training | |
| 76. |
------------is the oldest technique of training. |
| A. | lecture method |
| B. | syndicate method |
| C. | role play |
| D. | management games |
| Answer» A. lecture method | |
| 77. |
“Sensitivity training” was suggested by: |
| A. | woodrow wilson |
| B. | chris argyris |
| C. | elton mayo |
| D. | none of the above |
| Answer» B. chris argyris | |
| 78. |
Which of the following systems of recruitment is most widely prevalent in modern states? |
| A. | spoils system |
| B. | merit system |
| C. | patronage system |
| D. | sale of public offices |
| Answer» B. merit system | |
| 79. |
Which of the following is relevant to the merit system of recruitment? |
| A. | public servants will have restricted political rights |
| B. | permanent tenure of office of public servants |
| C. | independent and neutral agency to conduct recruitment into public services |
| D. | all the above |
| Answer» D. all the above | |
| 80. |
Promotion in public services or recruitment from within is justified on certain grounds which of the following is a valid justification? |
| A. | it is a reward for honest and hard work and raises the morale of the employees |
| B. | it is free from defects which inherent in direct recruitment |
| C. | it is an essential element of the career service |
| D. | all the above |
| Answer» D. all the above | |
| 81. |
Which of the following is not an advantage of the direct recruitment system? |
| A. | it is economical |
| B. | it is in consonance with the principle of democracy |
| C. | it ensures continuous supply of new ideas and outlook into public service |
| D. | it widens the area of selection |
| Answer» A. it is economical | |
| 82. |
Elements of promotion are: |
| A. | change of position and duties |
| B. | change of responsibility and title |
| C. | change of pay |
| D. | all the above |
| Answer» D. all the above | |
| 83. |
Promotion can also be called: |
| A. | indirect recruitment |
| B. | direct recruitment |
| C. | negative recruitment |
| D. | none of the above |
| Answer» A. indirect recruitment | |
| 84. |
------------implies the degradation of an employee from higher position to a lower position. |
| A. | recruitment from within |
| B. | indirect recruitment |
| C. | demotion |
| D. | none of the above |
| Answer» C. demotion | |
| 85. |
Select the principles of promotion |
| A. | seniority principle |
| B. | merit principle |
| C. | seniority cum merit principle |
| D. | all the above |
| Answer» D. all the above | |
| 86. |
“Toward a New Public Administration” was written by: |
| A. | dwight waldo |
| B. | frank marini |
| C. | george frederickson |
| D. | none of the above |
| Answer» B. frank marini | |
| 87. |
Illumination experiment relates with: |
| A. | human relations theory |
| B. | bureaucratic theory |
| C. | scientific management theory |
| D. | none of the above |
| Answer» C. scientific management theory | |
| 88. |
Relay assembly test room experiment relates with: |
| A. | human relations theory |
| B. | bureaucratic theory |
| C. | scientific management theory |
| D. | none of the above |
| Answer» C. scientific management theory | |
| 89. |
The administrative staff under the legal-rational authority system consists of: |
| A. | bureaucracy |
| B. | servants and relatives of the ruler |
| C. | feudal lords |
| D. | none of the above |
| Answer» A. bureaucracy | |
| 90. |
Which one of the following are not covered under POSDCORB? |
| A. | reporting |
| B. | budgeting |
| C. | discipline |
| D. | planning |
| Answer» C. discipline | |
| 91. |
Who defines “morale as the capacity of a group of people to pull together persistently in pursuit of a common purpose”? |
| A. | leighton |
| B. | frank marini |
| C. | herbert simon |
| D. | none of the above |
| Answer» A. leighton | |
| 92. |
Exception principle relates with: |
| A. | scientific management theory |
| B. | bureaucratic theory |
| C. | human relations theory |
| D. | none of the above |
| Answer» A. scientific management theory | |
| 93. |
Who advocates the theory of “Dual Supervision”? |
| A. | j.d millet |
| B. | f.w taylor |
| C. | max weber |
| D. | none of the above |
| Answer» A. j.d millet | |
| 94. |
The second phase in the history of public administration was known for: |
| A. | rejection of the claim of public administration to be regarded as a science |
| B. | search for finding the principles of administration |
| C. | interdisciplinary approach |
| D. | rejection of politics -administration dichotomy |
| Answer» B. search for finding the principles of administration | |
| 95. |
The study of public administration became interdisciplinary in approach in |
| A. | first phase |
| B. | second phase |
| C. | fifth phase |
| D. | fourth phase |
| Answer» C. fifth phase | |
| 96. |
Which of the following factors has contributed to the growing importance of public administration in recent times? |
| A. | concept of welfare state and planned development |
| B. | role of bureaucracy in developing countries |
| C. | industrial revolution and technical development |
| D. | all the above |
| Answer» D. all the above | |
| 97. |
“New public administration” laid emphasis on: |
| A. | economy and efficiency |
| B. | values and ethics |
| C. | both a and b |
| D. | neither a nor b |
| Answer» B. values and ethics | |
| 98. |
The “ new public administration” regarded-----------as the centre of all administrative activity: |
| A. | efficiency |
| B. | economy |
| C. | man |
| D. | all the above |
| Answer» C. man | |
| 99. |
Which of the following statements is correct about “ New Public Administration”? |
| A. | its literature is anti-positivist |
| B. | its ant technical |
| C. | it is antibureaucratic and antihierarchical |
| D. | all the above |
| Answer» D. all the above | |
| 100. |
Who among the following supported the concept of “ politics and public administration dichotomy” ? |
| A. | albert stickney |
| B. | j.goodnow |
| C. | john m pfiffner |
| D. | all the above |
| Answer» D. all the above | |