140+ Enterprise Resource Planning and Management Solved MCQs


Material Requirement Planning(MRP) utilizes software applications for scheduling _________.

A. sales management.
B. production processes.
C. marketing techniques.
D. human resource management.
Answer» B. production processes.

ERP supports __________ currency value.

A. multiple.
B. single.
C. three.
D. five.
Answer» A. multiple.

ERP package will handle ________ business functionalities.

A. one.
B. two.
C. three.
D. all.
Answer» D. all.

The most important step of ERP implementation is _________ phase.

A. installing.
B. training.
C. gap analysis.
D. testing.
Answer» C. gap analysis.

An enterprise is a group of people with ________.

A. common goal.
B. separate goal for each department.
C. multiple goals.
D. two or more goals.
Answer» A. common goal.

In _________, entire organization is considered as a system and the departments are its subsystem.

A. business way.
B. general.
C. enterprise way.
D. planning.
Answer» C. enterprise way.

An information system produces information using the ________ cycle.

A. data analysis.
B. input-process-output.
C. input-output.
D. process-input-output.
Answer» B. input-process-output.

__________ used to support the old process to become useful in the new
process, involves reducing some
requirements while expanding others.

A. transitioning the information.
B. software management.
C. front-office software.
D. information system.
Answer» A. transitioning the information.

Which of the following method is used to produce reports about data.

A. decision support systems.
B. executive information systems.
C. query/report writing tool.
D. all the above.
Answer» D. all the above.

_________ approaches reduces data redundancy and provide update information.

A. legacy system.
B. information system.
C. integrated data model.
D. data base.
Answer» C. integrated data model.

The elapsed time between placing an order and it receiving it is also known as _____.

A. elapsed time.
B. waiting time.
C. time interval.
D. expected time.
Answer» A. elapsed time.

In order to reduce the lead times, the organization should have an efficient __________ system.

A. purchasing.
B. production planning.
C. inventory.
D. integrated inventory.
Answer» D. integrated inventory.

Customer specific products are also known as __________.

A. make-to-stock.
B. make-to-order.
C. goods.
D. expected products.
Answer» B. make-to-order.

Using __________ system, business can gain effective control over engineering change orders.

A. engineering change control.
B. engineering change order.
C. inventory.
D. production planning.
Answer» A. engineering change control.

In the case of make-to-order items, the ERP systems save time by integrating with _______ systems.

A. engineering change control.
B. engineering change order.
C. cad and cam.
D. cad.
Answer» C. cad and cam.

The __________ planning features of most ERP systems offer, both rough cut and detailed capacity planning.

A. capacity.
B. production.
C. marketing.
D. test.
Answer» A. capacity.

_________ is a key issue in the formation of strategic plans in companies.

A. computerized.
B. quantity.
C. quality.
D. flexibility.
Answer» D. flexibility.

The business information has _______ fundamental characteristics.

A. 1
B. 2
C. 3
D. many
Answer» C. 3

The CRM system consist of ____ components.

A. 2.
B. 3.
C. 5.
D. many.
Answer» B. 3.

_________ is the first phase in BPR.

A. begin organizational change.
B. identifying bpr opportunities.
C. reengineering the process.
D. blueprint the new business system.
Answer» A. begin organizational change.

The first step in business strategy is ________.

A. planning.
B. develop blueprint.
C. marketing.
D. assessment.
Answer» D. assessment.

During the ___________ session the reengineering must also consider new technologies.

A. planning
B. implementing.
C. brainstorming.
D. training.
Answer» C. brainstorming.

The reengineering team must consider _________ in the redesign of a process.

A. all resources.
B. all process stakeholders.
C. existing system.
D. legacy system.
Answer» B. all process stakeholders.

The ________ contains models of the redesigned organizational structure.

A. planning report.
B. blueprint.
C. marketing strategy.
D. implementation report.
Answer» B. blueprint.

Transforming the workforce will require a _________.

A. array of activities.
B. blueprint.
C. training and education.
D. planning.
Answer» A. array of activities.

The primary concept of _________ is that storing huge amount of data.

A. data mining.
B. olap.
C. supply chain management.
D. data warehousing.
Answer» D. data warehousing.

A data warehouse is a collection of _________ that is critical to the successful execution of enterprise initiatives.

A. raw data.
B. tables.
C. computer based information.
D. reports.
Answer» C. computer based information.

W.H.Inmon is credited as the father _________ concepts.

A. data mining.
B. data warehouse.
C. bpr.
D. olap.
Answer» B. data warehouse.

The heart of data warehouse is its ________ where the bulk of data resides.

A. current data.
B. raw data.
C. new data.
D. reports.
Answer» A. current data.

The data warehouse archives contain __________ of significant, continuing interest and value to the enterprise.

A. new data.
B. current data.
C. old data.
D. meta data.
Answer» C. old data.

____________ oversee the day-to-day operations of respective functional areas during ERP implementation.

A. consultant.
B. package vendor.
C. end users.
D. functional managers
Answer» D. functional managers

Data mining is a powerful new technology to __________ from large databases.

A. extraction of hidden predictive information.
B. generating reports.
C. retrieving data.
D. show result.
Answer» A. extraction of hidden predictive information.

__________ is used to produce reports about data.

A. data access. .
B. dss,eis and query writing tools.
C. dss
D. query writing tools
Answer» B. dss,eis and query writing tools.

The __________ used by the data mining for the creation of information about data.

A. data verification.
B. data validation.
C. discovery model.
D. analysis model.
Answer» C. discovery model.

__________ is the task of identifying a finite set of most categories the data set.

A. predicting.
B. classification.
C. deviation detection.
D. clustering.
Answer» D. clustering.

The OLAP concept has _________ rules.

A. 12
B. 10
C. 5
D. 50
Answer» A. 12

OLAP transforms data warehouse data into _________.

A. reports.
B. strategic information.
C. existing data.
D. tables.
Answer» B. strategic information.

A _________ provides more than the ability to "slice and dice".

A. single dimensional view of data.
B. reports.
C. multi dimensional view of data.
D. forms.
Answer» C. multi dimensional view of data.

___________ focus on the process of communicating, teaching, demonstrating
and configuring software for the
business process flows.

A. management consultants.
B. application consultants.
C. package vendors.
D. functional participants.
Answer» B. application consultants.

________ departments use OLAP for applications such as budgeting, activity based costing and so on.

A. financial.
B. marketing.
C. purchasing.
D. sales.
Answer» A. financial.

________ information is computed data that usually reflects complex relationships.

A. database.
B. just-in-time.
C. real.
D. processed.
Answer» B. just-in-time.

OLAP databases must be able to do more than ________.

A. complex aggregation.
B. expected result.
C. simple aggregation.
D. derived result.
Answer» C. simple aggregation.

The computation of the _________ is one of the most complex calculations.

A. forecast.
B. production.
C. sales.
D. planning.
Answer» A. forecast.

Expand DRP.

A. data reprocessing.
B. descriptive requirements planning.
C. distribution requirements planning.
D. data requirements planning.
Answer» C. distribution requirements planning.

_________ is one of the benefits of supply chain management.

A. easy process.
B. manufacturing make-to-stock products.
C. minimum time.
D. faster response-to-market changes.
Answer» D. faster response-to-market changes.

_________ is a track-proven technology applicable to every company.

A. olap.
B. supply chain management.
C. data mining.
D. data warehousing.
Answer» B. supply chain management.

The companies can use supply chain management for ________.

A. critical business process.
B. effective planning.
C. inventory control.
D. material management.
Answer» A. critical business process.

The three fundamental characteristics of information are ________.

A. accuracy, relevancy and timeliness.
B. quality, quantity and process.
C. accuracy, quality and relevancy.
D. quality, accuracy and timeliness.
Answer» A. accuracy, relevancy and timeliness.

The main drawback of legacy system is ________.

A. less effectiveness.
B. high cost.
C. no integration.
D. more modules.
Answer» C. no integration.

________ is group of people with common goal.

A. department
B. system.
C. resource.
D. enterprise.
Answer» D. enterprise.

The three performance related measures are _________.

A. system, hardware and software.
B. quality, quantity and product design.
C. cost, time and benefits.
D. hardware, software and product design.
Answer» C. cost, time and benefits.

The _________ model fails in creating the integrated information environment in business.

A. traditional information.
B. modern information.
C. erp.
D. computerized.
Answer» A. traditional information.

Most organizations are implementing or planning to implement __________.

A. packaged software solution.
B. separate software solution.
C. simple software.
D. complex software.
Answer» A. packaged software solution.

ERP system is for _______.

A. major departments only. .
B. entire organization.
C. marketing and sales.
D. production department
Answer» B. entire organization.

The cost of ERP is ________.

A. depends on the package.
B. depends on available resources.
C. technology used
D. all the above.
Answer» D. all the above.

ASAP road-map is a detailed project plan by _______ that describes all activities in an implementation.

A. sap.
B. oracle.
C. peoplesoft.
D. baan.
Answer» A. sap.

The company should conduct a _________ about the implementation and implementation strategies.

A. feasibility study.
B. survey.
C. case study.
D. test.
Answer» A. feasibility study.

ERP implementation process has _______ phases.

A. one.
B. two.
C. five.
D. eleven.
Answer» D. eleven.

In pre-selection phase, _______ packages will be selected.

A. 5.
B. 10.
C. 15.
D. more than 15.
Answer» A. 5.

PeopleSoft is strong in ________.

A. manufacturing.
B. hr.
C. plant and maintenance.
D. finance.
Answer» B. hr.

Baan company is strong in ________.

A. manufacturing.
B. hr.
C. plant and maintenance.
D. finance.
Answer» A. manufacturing.

What is the strategy of package evaluation?

A. trail and error.
B. accept with error.
C. do it right the first time.
D. take it as a trial.
Answer» C. do it right the first time.

In ___________ phase roles are identified and responsibilities assigned.

A. project planning.
B. gap analysis.
C. reengineering.
D. configuration.
Answer» A. project planning.

The project planning phase will be headed by _______.

A. management.
B. vendor.
C. erp in-charge.
D. consultant.
Answer» C. erp in-charge.

Normally the ERP package needs ________ of company's functional requirements.

A. 50%.
B. 60%.
C. 80%.
D. 100%.
Answer» C. 80%.

The ________ team normally includes hired consultants and the in-house team.

A. work team
B. project management team.
C. executive committee.
D. all the above.
Answer» A. work team

The _________ approach emphasizes the human element of necessary change within organizations.

A. olap.
B. data mining.
C. data warehousing.
D. bpr.
Answer» D. bpr.

Baan company users an automated configuration tool is known as _______.

A. industry specific templates.
B. orgware.
C. complete solutions.
D. automatic updation.
Answer» B. orgware.

The test cases must be decided specifically to find the _________ in the system.

A. methods.
B. real cases.
C. weak links.
D. loops.
Answer» C. weak links.

In which phase, data conversion is done?

A. going live.
B. testing.
C. training.
D. configuration.
Answer» A. going live.

In which phase the actual users of the system will be given training on how to use the system?

A. gap analysis.
B. reengineering.
C. implementation team training.
D. end user training.
Answer» D. end user training.

_______ is the last phase in ERP implementation life cycle.

A. testing.
B. end user training.
C. post implementation.
D. going live.
Answer» C. post implementation.

Generally an ERP implementation can be divided into _________ phases.

A. 1
B. 2
C. 3
D. 4
Answer» A. 1

Which is the first phase in ERP implementation?

A. understanding the problem.
B. defining solutions.
C. getting down to work.
D. going live.
Answer» A. understanding the problem.

_________ should determine the characteristic of the current system before implementation.

A. decision makers.
B. project team members.
C. decision makers and project team members.
D. management.
Answer» C. decision makers and project team members.

Which is the most critical phase in ERP implementation?

A. understanding the problem.
B. defining solutions.
C. getting down to work.
D. going live.
Answer» B. defining solutions.

All basic definitions of information and data modeling will be made in ______ phase.

A. pre-implementation.
B. post implementation.
C. defining solutions.
D. going live.
Answer» C. defining solutions.

During the second phase of ERP implementation _______ will be created.

A. model of existing system.
B. data design.
C. module design.
D. prototype.
Answer» D. prototype.

Which phase is most difficult phase in ERP implementation?

A. getting down to work.
B. going live.
C. post implementation.
D. configuration.
Answer» A. getting down to work.

The end-user and managers are trained ______.

A. during implementation.
B. after implementation.
C. before implementation.
D. during and after implementation.
Answer» D. during and after implementation.

________ is one of the activities in getting down to work.

A. analyses existing system.
B. analyses above new system.
C. identifying roles.
D. document the new procedures.
Answer» D. document the new procedures.

ERP packages are ________ and set of functionalities.

A. same architecture.
B. different architecture.
C. same concept.
D. different concept.
Answer» B. different architecture.

In the initial stages ERP packages were targeted at ________ industry.

A. manufacturing.
B. non-manufacturing.
C. both manufacturing and non-manufacturing.
D. service oriented industry.
Answer» A. manufacturing.

______ process decides the success or failure of the project.

A. handling the vendors.
B. role of technology.
C. selection process.
D. implementation.
Answer» C. selection process.

To evaluate the process during implementation ______ is essential.

A. executive committee.
B. top management.
C. consultation.
D. evaluation committee.
Answer» D. evaluation committee.

______ is one of the objectives when selecting a ERP package.

A. accuracy.
B. flexibility.
C. project planning.
D. gap analysis.
Answer» B. flexibility.

Most ERP packages are stronger in _____ areas.

A. all.
B. less.
C. certain.
D. general.
Answer» C. certain.

Market risk management plays a vital role in analyzing _______.

A. company\s growth.
B. company\s competitiveness.
C. company\s sales.
D. product quality..
Answer» B. company\s competitiveness.

During analysis it is important to investigate ____________ of the different packages.

A. effectiveness.
B. worth.
C. cost.
D. origin.
Answer» D. origin.

The _________________ are constantly striving to lower configuration costs.

A. vendors.
B. consultants.
C. management.
D. employees.
Answer» A. vendors.

___________ function helps in hiring the right people with the right skills.

A. recruitment management.
B. personnel administration.
C. personnel management.
D. organizational management.
Answer» A. recruitment management.

Project planning phase is ________________________ in ERP implementation.

A. first phase.
B. third phase.
C. fifth phase.
D. seventh phase.
Answer» B. third phase.

For training the employees will be divided into groups based on their_____________.

A. qualification. .
B. department.
C. computer knowledge.
D. current skill levels
Answer» D. current skill levels

In ERP system ______ is important.

A. upgrading techniques.
B. modification.
C. maintenance.
D. evaluation.
Answer» A. upgrading techniques.

A successful training will account for a minimum of ______of the total project cost.

A. 10-15%.
B. 10-20%.
C. 5-10%.
D. 5-15%
Answer» A. 10-15%.

Testing the links between ERP packages and other corporate software links that
have to be building on a
______________ basis.

A. sample.
B. case-to-case.
C. random.
D. time.
Answer» B. case-to-case.

When testing ERP system, _____________ is recommended.

A. using dummy data.
B. using sample value.
C. using approximate value.
D. running a real purchase order.
Answer» D. running a real purchase order.

In legacy system, most of the data are__________________________.

A. exact data.
B. approximate data.
C. redundant.
D. derived data.
Answer» C. redundant.

Users with heavy data analysis needs should include the cost of _________ in the ERP budget.

A. software.
B. analysis tool.
C. data warehouse.
D. hardware.
Answer» C. data warehouse.

Once the ERP system is implemented the current ______________ will be replaced by new ones.

A. process.
B. procedures.
C. techniques.
D. process and procedures.
Answer» D. process and procedures.
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