

McqMate
Q. |
The contributions of quality Guru Philip Crosby in TQM |
A. | pdca cycle |
B. | quality trilogy |
C. | pdsa |
D. | concept of zero defects |
Answer» D. concept of zero defects | |
Explanation: philip crosby’s contributions are 1. four absolutes of quality 2. 14 steps to quality management 3. crosby’s quality vaccine 4. concept of zero defects so option d is correct |
View all MCQs in
Total Quality Management (TQM)No comments yet