Q.

Quality Trilogy is the contributions of

A. walter shewhart
B. philip crosby
C. joseph m juran
D. w. edward deming
Answer» C. joseph m juran
Explanation: juran’s contributions are
1. internal customer
2. cost of quality
3. fitness of use
4. quality trilogy
5. juran’s 10 steps for quality improvement
6. breakthrough concept so option c is correct
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