McqMate
| Q. |
In TQM , the contributions of quality Guru Joseph M Juran |
| A. | internal customer |
| B. | cost of quality |
| C. | breakthrough concept |
| D. | all the above |
| Answer» D. all the above | |
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Explanation: juran’s contributions are 1. internal customer 2. cost of quality 3. quality trilogy 4. fitness of use 5. juran’s 10 steps for quality improvement 6. breakthrough concept so option d is correct |
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