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| Q. |
Cost generated before the before a product is shipped as a result of non-conformance to requirements is |
| A. | appraisal cost |
| B. | internal failure cost |
| C. | external failure cost |
| D. | prevention cost |
| Answer» B. internal failure cost | |
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Explanation: internal failure cost: cost generated before the before a product is shipped as a result of non-conformance to requirements. external failure cost: cost generated before the after a product is shipped as a result of non-conformance to requirements so option b is correct |
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