In computing the cost of producing a quality product, the major areas of costs contribute to the sale price of the product. The ratio of the ______________ costs determine whether an effective program is fully implemented.

Related MCQs

• A quality audit is a powerful tool in any quality improvement program. For a project that is starting a quality improvement program, the initial audit is used to ______________.
• Each project needs a quality program plan to define the parameters of the overall approach to meeting quality requirements. As a minimum, the quality program plan addresses ______________.
• Which of the following is least likely to contribute to developing an effective project team supportive of quality?
• Costs of dissatisfaction, repair costs, and warranty costs are elements of cost in the ______________
• To determine whether the test statistic of ANOVA is statistically significant, it can be compared to a critical value. What two pieces of information are needed to determine the critical value?
• To determine whether the test statistic of ANOVA is statistically significant, it can be compared to a critical value. What two pieces of information are needed to determine the critical value?
• The cost of quality has been argued as being primarily driven by the workers. When items were produced that did not meet the customers' expectations, the workers were "found" to be at fault. Current thinking is that management has at least ______________ percent of the responsibility for the cost of quality.
• Statistical Process Control is used in quality programs to determine whether repetitive operations meet predictable standards. The process uses ______________ to permit accurate monitoring of the operation.
• The inspection of the project through the implementation phase is critical to ensure that quality standards are being met. The use of vendors is most often required to obtain critical materials, components, or sub-assemblies. To determine a vendor's capabilities to produce to the specifications, a "shop survey" or audit of the vendor may be required. e areas for the audit should include ______________.
• The Pareto Principle is a technique used by quality managers to determine which quality control problems concerning a particular service or manufacturing process should be corrected. Which of the following statements best represents the philosophy employed by this principle?