Zero Defects is an element of the quality management philosophy that is a ______________ for all workers to be achieved ______________.

Related MCQs

• The cost of quality has been argued as being primarily driven by the workers. When items were produced that did not meet the customers' expectations, the workers were "found" to be at fault. Current thinking is that management has at least ______________ percent of the responsibility for the cost of quality.
• A fundamental tenet of modern quality management holds that quality is most likely to be achieved:
• In a double sampling plan, let d1 be the number of defects in the first sample and d2 be the number of defects in the second sample. Let c2 be the acceptance number for both samples. The condition for rejection is:
• 100% inspection for defects may be neither possible nor desirable, When is sampling for defects likely to be most useful?
• The quality management tool that can be described as "a diagram that rank and displays defects in order of frequency of occurrence (from left to right)" is a:
• The Pareto Principle is a technique used by quality managers to determine which quality control problems concerning a particular service or manufacturing process should be corrected. Which of the following statements best represents the philosophy employed by this principle?
• Juran's Quality trilogy emphasizes the roles of quality planning, quality control and ______________
• A quality audit is a powerful tool in any quality improvement program. For a project that is starting a quality improvement program, the initial audit is used to ______________.
• Each project needs a quality program plan to define the parameters of the overall approach to meeting quality requirements. As a minimum, the quality program plan addresses ______________.
• Processes that operate with "six sigma quality" over the short term are assumed to produce long-term defect levels below ______________ defects per million opportunities (DPMO).