The concept that states: "the optimal quality level is reached at the point where the incremental revenue from product improvement equals the incremental cost to secure it" comes from:

Related MCQs

• A quality audit is a powerful tool in any quality improvement program. For a project that is starting a quality improvement program, the initial audit is used to ______________.
• The 14-step process to quality improvement is a progressive to total involvement of everyone in a company toward the production of quality products and services. The 14-steps do not include ______________.
• Quality in a project's product is essential for the enhancement of the project manager and the selling organization. To ensure that the customer perceives a quality product, the project manager must inform the ustomer of the ______________ to be used so the customer will not have a perception of ______________.
• The cost of quality has been argued as being primarily driven by the workers. When items were produced that did not meet the customers' expectations, the workers were "found" to be at fault. Current thinking is that management has at least ______________ percent of the responsibility for the cost of quality.
• Quality control methods extend beyond the external characteristics of the product or components of the product. The types of testing of the product or components include ______________.
• In computing the cost of producing a quality product, the major areas of costs contribute to the sale price of the product. The ratio of the ______________ costs determine whether an effective program is fully implemented.
• Juran's Quality trilogy emphasizes the roles of quality planning, quality control and ______________
• Each project needs a quality program plan to define the parameters of the overall approach to meeting quality requirements. As a minimum, the quality program plan addresses ______________.
• Fourteen points framework for quality and productivity improvement was suggested by ______________
• Effective quality improvement can be instrumental in: