— is a process of comparison with a superior performer anywhere in the world to improve quality.

Related MCQs

• The concept of total quality control i.e that quality must be attended to at all stages of the industrial cycle and throughout the organization is the creation of which of the following pioneers ?
• The so-called ‘quality qurus’ of Total Quality Management (TQM) do not include one of the following
• Consider the below mentioned statements: 1. Quality circles are very efficient in executing low cost projects by using non-intrusive methods of improving productivity and quality throughout the organization. 2. In matching method, the production capacity is held constant at an optimum level.
• ________________ is a methodology by which we try to minimize the cost and improve the revenue of a product or an operation.
• Which of the following are the features of process layout? 1 Emphasis is on special orders or products having significant and frequent design changes. 2. Standardized product with little or no design changes. 3. Minimum requirement of in-process inspection. 4. Use of general purpose machines.
• Which of the following would not normally be considered as a ‘costs of quality’
• A quality circle is composed of a small group of employees who genuinely care about others and who preferably do work that includes which of the following? 1 Meeting voluntarily with a leader on a regular basis 2. Identifying the problems 3 Balancing operations in assembly line 4 Setting up productivity norms and evaluation of production operations
• Which of the following are quality control tools? 1. Pareto diagrams 2. Flow charts 3. Work measurement quantities 4. Cause and effect diagrams
• Which of the following quality control tools helps in pin-pointing the exact points at which errors have crept in?
• Which of the following quality control tools helps in pin-pointing the exact points at which errors have crept in?