……………………..is the provision of service to customers before, during and after a purchase.

Related MCQs

• Julie Newmar recognizes that her company needs to provide better customer service and trim distribution costs through team work, both inside the company and among all the marketing channel organizations. Julie will begin the practice of .
• Customer service create time and ………. utility for the customer.
• A………is a set of customer service goals which are to be achieved within a specific combination or mix of products and customer segment.
• Real time communication of information regarding requirements and availability of logistics service is the core of
• The logistical objective that ensures a proper balance between total logistics cost and a desired level of customer service performance is
• Which of the following stock valuation methods is based on a cost estimate made before the part is purchased?
• The service mission of logistics
• The maintenance of a minimum possible level of inventory required for a desired level of customer service is the objective of
• The ………….system should be designed after analysing the needs for the organization.
• Transportation serves as a ……………. During the movement of product.