Q.

According to Briggs (1981) effectiveness in grievance handling exists where the procedure facilitates:

A. openness and honesty
B. conflict management and agreement clarification
C. the ability to handle individual and collective disputes through the same procedure
D. an easy movement (where necessary) to disciplinary procedures
Answer» B. conflict management and agreement clarification
2.8k
0
Do you find this helpful?
9

Discussion

No comments yet