

McqMate
Q. |
____________ is the perceived package of costs customers anticipate to incur in assessing, obtaining, utilizing and disposing of the given market offering, including time, monetary, energy and psychological costs. |
A. | Customer-perceived value |
B. | Total customer cost |
C. | Total customer benefit |
D. | None of the above |
Answer» B. Total customer cost |
View all MCQs in
Product Design and Value EngineeringNo comments yet