Q.

The most pertinent criticism of the empowerment concept concerns

A. the balance between customers' wishes and efficiency.
B. the limited evidence for any shift towards a substantially .more empowered workforce.
C. the over-empowerment of employees
D. the limited theorising of the concept.
Answer» B. the limited evidence for any shift towards a substantially .more empowered workforce.
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Strategic Human Resource Management (SHRM)

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