At………… level ,the CRM process provides the framework for managing relationships with customers .

Related MCQs

• ………….. process in supply chain includes all activities necessary for managing the product flow through the manufacturing facilities and for obtaining ,implementing and managing flexibility.
• In CRM customer teams tailor……………… to meet the needs of key accounts and segments of other customers.
• At strategic level ,the customer service management process is concerned with designing the process for managing the ………
• In CRM – PSA stands for……….
• The managing change by developing a cohesive environment in the organization is included in …………….stage of strategic planning process.
• Marketing channel management calls for selecting, managing,……… , and evaluating channel members over time.
• 3PL providers are specialized service providers with core competency in managing ……………
• The …………….. management process needs to balance the customers requirements with the firms supply capabilities.
• Most companies practice strong PRM to forge long-term relationships with channel members.what does PRM stands for?
• When suppliers, distributors, and customers partner with each other to improve performance of the entire system, they are participating in a…………..