McqMate
These multiple-choice questions (MCQs) are designed to enhance your knowledge and understanding in the following areas: Bachelor of Business Administration (BBA) .
Chapters
| 1. |
Choose the Incorrect Statement |
| A. | Fulfilling Social Responsibility is Part of Business Ethics |
| B. | Behaviour of an Individual helps in understanding his Values. |
| C. | It is easier to change one's attitude than his values |
| D. | Attitude is a human trait but behaviour is an inborn attribute |
| Answer» B. Behaviour of an Individual helps in understanding his Values. | |
| 2. |
Which of the following statements most accurately describe the nature of an ethical issue in business? |
| A. | Ethical issues can be resolved if you do what you think is right |
| B. | Ethical issues can be resolved by following the guidance of religious beliefs |
| C. | Ethical issues are difficult because all the choices may do some harm |
| D. | Ethical issues are difficult because the results of a decision are hard to predict |
| Answer» D. Ethical issues are difficult because the results of a decision are hard to predict | |
| 3. |
Which statements are characteristic of virtue ethics? |
| A. | Our character traits are easily modified, almost on a day-to-day basis if we so choose. |
| B. | Like Kantian ethical theory, virtue ethics requires that we disregard personal emotions and feelings. |
| C. | Virtue ethics is about describing people as good or bad. |
| D. | None of the above. |
| Answer» D. None of the above. | |
| 4. |
_______________ builds trust among individuals and in business relationships, which validates and promotes confidence in business relationships. |
| A. | Ethical conduct |
| B. | Social responsibility |
| C. | Ethical responsibility |
| D. | Business ethics |
| Answer» A. Ethical conduct | |
| 5. |
_________________ is the most reliable method to discover solutions to problems and difficulties which seem to be difficult to be tackled by reason and intellect. |
| A. | Chetna |
| B. | Self introspection |
| C. | Brain-stilling |
| D. | Self- introspection |
| Answer» C. Brain-stilling | |
| 6. |
The 4th and 5th step in ethical decision making process is …………….
|
| A. | (i) and (ii) |
| B. | (i) and (iv) |
| C. | (ii) and (iii) |
| D. | (iii) and (iv) |
| Answer» B. (i) and (iv) | |
| 7. |
Which one of these scenarios are ethical issues?
|
| A. | (i) and (ii) |
| B. | (i) and (iii) |
| C. | (ii) and (iii) |
| D. | (iii) and (iv) |
| Answer» A. (i) and (ii) | |
| 8. |
The questions: “Is there an ethical dilemma here, and if so, how do you define it?” would be utilized during which step of the Professional and Ethical Practice Decisional Strategy? |
| A. | consult with peers and experts. |
| B. | enhance ethical sensitivity. |
| C. | identify potential courses of action. |
| D. | identify the problem. |
| Answer» D. identify the problem. | |
| 9. |
Identify which one feature explains Indian Ethos? |
| A. | Believes in Ego Assertion |
| B. | Based on Spirit of Sacrifice and Self Control |
| C. | Emphasise on Individual Achievement |
| D. | Your Status defines your Character |
| Answer» B. Based on Spirit of Sacrifice and Self Control | |
| 10. |
There are two abilities that you must have to properly understand ethics. The first is the ……………………. and the second ability is ………………………….. |
| A. | ability to discern; concentration |
| B. | ability to visualize; devotion |
| C. | ability to distinguish; dedication |
| D. | ability to judge; dedication |
| Answer» C. ability to distinguish; dedication | |
| 11. |
Which of these statements is not an accurate description of ethical relativism? |
| A. | Ethical relativism is a convenient philosophy for managers working in many countries |
| B. | It is acceptable to give and take bribes if that is common practice in an industry or country |
| C. | Morality depends on a particular society |
| D. | Any gift to an employee is unacceptable as it may affect their judgement |
| Answer» D. Any gift to an employee is unacceptable as it may affect their judgement | |
| 12. |
There are several practical steps that managers can take to improve the level of socially responsible behaviour in their company. Which of the following is least likely to work? |
| A. | Publishing a statement of ethical policy in a booklet for staff |
| B. | Creating a system of ethical reporting which is widely accessible on their website |
| C. | Leading by example |
| D. | Creating ethical structures |
| Answer» A. Publishing a statement of ethical policy in a booklet for staff | |
| 13. |
The Theory of _________ posits that three levels of moral reasoning exist which an individual can engage in to assess ethical issues, dependent on their cognitive capacity. |
| A. | Egoism |
| B. | Power distance |
| C. | Cognitive moral development |
| D. | Uncertainty avoidance |
| Answer» C. Cognitive moral development | |
| 14. |
Which of the following is NOT a feature of Vedantic Management? |
| A. | The Purpose of Vedantic Management is achieving the goals of the organization. |
| B. | It does not require the organization to follow any ethical/ moral values. |
| C. | Corporate responsibility towards the society is a precondition for introducing Vedantic Management in an organization. |
| D. | It does not involve introducing any religion/ belief system in the management practices. |
| Answer» C. Corporate responsibility towards the society is a precondition for introducing Vedantic Management in an organization. | |
| 15. |
According to Carrol, there are four main criteria for evaluating corporate social performance. Which of the following is not one of those criteria? |
| A. | Legal responsibilities -- to follow prevailing laws |
| B. | Ethical responsibilities -- acting to meet a wider social interest |
| C. | Economic responsibilities -- to make sufficient profit to stay in business and provide employment |
| D. | Career responsibilities -- to ensure high rewards to senior managers and directors |
| Answer» C. Economic responsibilities -- to make sufficient profit to stay in business and provide employment | |
| 16. |
A Location where internal and external knowledge is stored for more efficient management and utilization by the organization is…………….. |
| A. | knowledge management |
| B. | knowledge Repository |
| C. | a data warehouse |
| D. | Organizational memory |
| Answer» B. knowledge Repository | |
| 17. |
________________ in the Vedas refers to the highest truth and power and it is very much understood as the performance of Vedic sacrifices and other rituals in the Vedas and Dharmasastras. |
| A. | Karmas |
| B. | Ethics |
| C. | Spirituality |
| D. | Dharma |
| Answer» C. Spirituality | |
| 18. |
Jatin is a full-time student who is captain of the Cricket team and vice president of the Commerce club. He also works part-time. The primary stressor in his life would be _______. |
| A. | Exhaustion |
| B. | Eustress |
| C. | Conflict |
| D. | Overload |
| Answer» D. Overload | |
| 19. |
A network engineer installs 5 computers in a firm using a Manual. After this experience, he further installs 50 computers in another firm without use of manual. Engineer has transferred his knowledge from __________ |
| A. | Explicit to Tacit |
| B. | Tacit to Explicit |
| C. | Explicit to General |
| D. | General to Expertise |
| Answer» A. Explicit to Tacit | |
| 20. |
Which of the following are examples of knowledge workers? |
| A. | Architects. |
| B. | Lawyers. |
| C. | IT and Software designers. |
| D. | Artists. |
| Answer» C. IT and Software designers. | |
| 21. |
Karma is of three types. Find out the incorrect option? |
| A. | Mimasa |
| B. | Prarabdha |
| C. | Sanchita |
| D. | Agami |
| Answer» A. Mimasa | |
| 22. |
Which among the following is not a feature of Nishkam Karma? |
| A. | Freedom |
| B. | Reward Commitment |
| C. | Perfection as Aim |
| D. | Reactionless |
| Answer» B. Reward Commitment | |
| 23. |
Which one of the following is not recommended as a method for a company to protect itself against sexual harassment charges? |
| A. | Develop a zero-tolerance policy on harassment and communicate it to employees. |
| B. | Retaliate swiftly against employees who bring forth charges of harassment. |
| C. | Give swift and sure punishment to harassers. |
| D. | Train managers at all levels on sexual harassment issues. |
| Answer» B. Retaliate swiftly against employees who bring forth charges of harassment. | |
| 24. |
The basic QWL intervention involves……………. |
| A. | individual incentives. |
| B. | organizational restructuring. |
| C. | team efforts. |
| D. | new technology. |
| Answer» C. team efforts. | |
| 25. |
Implementation of TQM Programme has four Phases. What is the Sequence of these phases?
|
| A. | 1, 2,3,4 |
| B. | 2,1,3,4 |
| C. | 1,4,2,3 |
| D. | 4,2,3,1 |
| Answer» C. 1,4,2,3 | |
| 26. |
Karma yoga is ……………………….. |
| A. | concentrate fully and completely on each duty. |
| B. | a preliminary to the use of japam. |
| C. | the way of knowledge. |
| D. | the way of psychological experiment. |
| Answer» A. concentrate fully and completely on each duty. | |
| 27. |
_______ is the systematic process of analyzing and evaluating jobs to determine their relative worth in an organization. |
| A. | Job analysis |
| B. | Job design |
| C. | Job evaluation |
| D. | Job enrichment |
| Answer» C. Job evaluation | |
| 28. |
If learning insight and judgment abilities are merged together with knowledge in a person, the person has ________________ |
| A. | Knowledge |
| B. | Understanding |
| C. | Wisdom |
| D. | Intelligence |
| Answer» C. Wisdom | |
| 29. |
Job sharing, work sharing, phased retirement, all these are examples of………….. |
| A. | Part time employment |
| B. | Full time employment |
| C. | Compressed work week |
| D. | Alternative work schedules |
| Answer» A. Part time employment | |
| 30. |
When the management conducts QWL programs in association with the union, it... |
| A. | Leads to effective negotiations that enable designing contracts that satisfy both the parties |
| B. | Improves the efficiency of the management and strengthens employee organizations |
| C. | Encourages participative management and involves employees in decision making |
| D. | All of the above |
| Answer» D. All of the above | |
| 31. |
Personal Progress Indicators for Individuals are……….. |
| A. | Raise in Personal Wealth |
| B. | Increase in Savings |
| C. | Fulfilment of Security Needs |
| D. | Increase in Investment |
| Answer» C. Fulfilment of Security Needs | |
| 32. |
Gemini's Four R's of Transformation are………. |
| A. | Reframe, Repeat, Revitalise, Renew |
| B. | Reframe, Restructure, Revitalise, Renew |
| C. | Retreat, Repeat, Revitalise, Renew |
| D. | Retreat, Repeat, Restructure, Renew |
| Answer» B. Reframe, Restructure, Revitalise, Renew | |
| 33. |
Which one of the following is not a type of Organisational Change? |
| A. | Transactional Change |
| B. | Planned Change |
| C. | Instrumental Change |
| D. | Emergent Change |
| Answer» D. Emergent Change | |
| 34. |
Which areas manager should focus for Company's Progress?
|
| A. | (i), (ii), (iii) (iv) |
| B. | (i), (ii), (iv), (v) |
| C. | (ii), (iii), (v) |
| D. | All of the above |
| Answer» A. (i), (ii), (iii) (iv) | |
| 35. |
Point out the correct Statement(s) |
| A. | Organisational Transformation is a process of profound and radical changes |
| B. | Business Transformation is a Changed Management Strategy |
| C. | Business Transformation involves making changes in one of the processes of business |
| D. | Availability of funds is one of the most important key drivers of Business Transformation |
| Answer» A. Organisational Transformation is a process of profound and radical changes | |
| 36. |
Which technique is not suitable or ethical for overcoming resistance to change? |
| A. | Manipulation |
| B. | Coercion |
| C. | Negotiation |
| D. | Participation |
| Answer» B. Coercion | |
| 37. |
Forced Transformation is the effect of............. |
| A. | Rapidly declining Performance |
| B. | Changing Trends in Market conditions |
| C. | Self Renewal |
| D. | All of the above |
| Answer» A. Rapidly declining Performance | |
| 38. |
All are the examples of Economic Progress Indicators for Companies except |
| A. | Change in Revenue |
| B. | Change in Market Share |
| C. | Good Working Conditions |
| D. | Increase in Goodwill |
| Answer» C. Good Working Conditions | |
| 39. |
"Renewing" in Business Transformation Model is associated with........ of the organisation. |
| A. | Mind |
| B. | Body |
| C. | Spirit |
| D. | Environment |
| Answer» C. Spirit | |
| 40. |
Social Progress Indicators for Society are…………. |
| A. | Access to Education |
| B. | Supportive Government Policies |
| C. | Political Democracy |
| D. | Quality Education |
| Answer» D. Quality Education | |
| 41. |
The three stages of the change process are…………………… |
| A. | unfreezing, adjustment, and refreezing. |
| B. | adjustment, unfreezing, and refreezing. |
| C. | adjustment, unfreezing, and re-adjustment. |
| D. | adjustment, re-adjustment, and unfreezing. |
| Answer» A. unfreezing, adjustment, and refreezing. | |
| 42. |
Identify the External factors that demand for Organisational Transformation. |
| A. | Employee Turnover Ratio |
| B. | Social Changes |
| C. | Changing behaviour and Values of work force |
| D. | Deficiencies in the existing organisational structure |
| Answer» B. Social Changes | |
| 43. |
The Top Management of company starts the Transformation Process with the "Creation of a Vision" that is shared by everybody in the company. Shared vision consists of all except........... |
| A. | Shared Values |
| B. | Shared Purposes |
| C. | Shared Results |
| D. | Shared Relationships |
| Answer» D. Shared Relationships | |
| 44. |
What are the three Phases of Transformation? |
| A. | Automation, Enhancement, Redefinition |
| B. | Automation, Reevaluation, Redefinition |
| C. | Reevaluation, Redefinition, Implementation |
| D. | Discontinuing, Replanning, Reshaping |
| Answer» A. Automation, Enhancement, Redefinition | |
| 45. |
Identify the Principle(s) of achieving competitive success in business. |
| A. | Focus on Short Term Rewards first and then consider Long term rewards |
| B. | Focus on constant and never ending improvement |
| C. | Always focus on Profit first then on service |
| D. | Set Realistic Goals and Expectations |
| Answer» B. Focus on constant and never ending improvement | |
| 46. |
Under the _____________, both internal and external corporate governance mechanisms are intended to induce managerial actions that maximize profit and shareholder value. |
| A. | Shareholder theory. |
| B. | Agency theory. |
| C. | Stakeholder theory. |
| D. | Corporate governance theory |
| Answer» A. Shareholder theory. | |
| 47. |
Which of the following statements is false about responsibilities of a consumer: |
| A. | Consumer must follow the instructions and use the product safety. |
| B. | Consumer must ask for cash memo i.e proof of purchase |
| C. | Consumer must file a complaint in a consumer court even if the amount of loss is small. |
| D. | A consumer must encourage unethical practices like black marketing, hoarding etc. |
| Answer» C. Consumer must file a complaint in a consumer court even if the amount of loss is small. | |
| 48. |
The ethical roots of the classical model of corporate social responsibility are found in which of the following statement? |
| A. | The idea that the interests of stakeholders are as important as the interests of a corporation's stockholders. |
| B. | The ethical imperative to cause no harm. |
| C. | The free market theory which holds that managers are ethically obliged to make as much money as possible for their stockholders because to do otherwise would undermine the very foundations of our free society |
| D. | The ethical imperative to prevent harm |
| Answer» C. The free market theory which holds that managers are ethically obliged to make as much money as possible for their stockholders because to do otherwise would undermine the very foundations of our free society | |
| 49. |
In case an aggrieved consumer is not satisfied with the decision of the National commission, he can make a further appeal in...................... |
| A. | State commission |
| B. | District Forum |
| C. | Supreme Court of India |
| D. | All the above |
| Answer» C. Supreme Court of India | |
| 50. |
Which of he following is a standardised approach to Corporate Sustainability Reporting? |
| A. | GRI |
| B. | Universal Declaration of Human Rights |
| C. | UNHCR Global Pact |
| D. | UN Global Compact |
| Answer» A. GRI | |
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