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100+ Enterprise Systems Solved MCQs

These multiple-choice questions (MCQs) are designed to enhance your knowledge and understanding in the following areas: Master of Business Administration (MBA) .

Chapters

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Chapter: Unit 1
1.

An enterprise system that integrates the downstream value chain is:

A. ERP.
B. SCM.
C. CRM.
D. None of the above.
Answer» C. CRM.
discuss
2.

An enterprise system that integrates the upstream value chain is:

A. ERP.
B. SCM.
C. CRM.
D. None of the above.
Answer» B. SCM.
discuss
3.

A typical ERP system includes this module:

A. financial accounting.
B. inventory.
C. bill of materials.
D. All of the above.
Answer» D. All of the above.
discuss
4.

Which of these is not currently listed as marketing an ERP system?

A. Oracle
B. Peoplesoft
C. IBM
D. SAP
Answer» C. IBM
discuss
5.

Systems that communicate across organizational boundaries are:

A. Inter-organizational systems.
B. Intra-organizational systems.
C. Extra-organizational systems.
D. None of the above.
Answer» A. Inter-organizational systems.
discuss
6.

An older system that is still of use to an organization despite the need for frequent maintenance is a(n):

A. obsolete system.
B. legacy system.
C. repository.
D. None of the above.
Answer» B. legacy system.
discuss
7.

The value chain connection between a firm and its suppliers is called:

A. inbound logistics.
B. outbound logistics.
C. SCM.
D. None of the above.
Answer» A. inbound logistics.
discuss
8.

The value chain connection between a firm and its customers is called:

A. inbound logistics.
B. outbound logistics.
C. CRM.
D. None of the above.
Answer» B. outbound logistics.
discuss
9.

The transportation of finished goods, raw materials, or supplies is:

A. procurement.
B. marketing.
C. production.
D. logistics.
Answer» D. logistics.
discuss
10.

Which of these is an important technology used in linking the supply chain?

A. RFID
B. XBRL
C. Http
D. SNMP
Answer» A. RFID
discuss
11.

Which of these is not a mySAP business suite?

A. Product lifecycle management
B. Supply chain management
C. Customer relationship management
D. All of the above are in the suite.
Answer» D. All of the above are in the suite.
discuss
12.

Sales force automation software is a subset of which type of software package?

A. ERP
B. CRM
C. SCM
D. None of the above.
Answer» B. CRM
discuss
13.

The process of obtaining goods or services is called:

A. logistics.
B. procurement.
C. purchasing.
D. integration.
Answer» B. procurement.
discuss
14.

Legacy systems:

A. often require expensive maintenance.
B. may be difficult to integrate with new systems.
C. use a collection of independent files or databases.
D. All of the above.
Answer» D. All of the above.
discuss
15.

What is said to be the most important step in implementing an ERP system?

A. Get executive support.
B. Get outside help from experts.
C. Thoroughly train users.
D. Take a multidisciplinary approach to implementation.
Answer» A. Get executive support.
discuss
16.

Internally focused systems support _____________ within the organization.

A. Functional areas.
B. Processes.
C. Activities
D. All of the above
Answer» D. All of the above
discuss
17.

Which of the following is not true of (BPR) business process reengineering?

A. Sometimes BPR is needed to lower costs.
B. Sometimes BPR is needed to increase quality.
C. Information technology can be the enabler for radical change.
D. BPR tends to focus on incremental and gradual improvement.
Answer» D. BPR tends to focus on incremental and gradual improvement.
discuss
18.

Which of the following is not true of problems that can arise when firms within a supply chain do not collaborate?

A. Reduced costs
B. Excessive inventories
C. Missed production schedules
D. Inaccurate manufacturing capacity
Answer» A. Reduced costs
discuss
19.

Which of the following is a function that can help optimize a supply network?

A. Supply chain collaboration
B. Collaborative design
C. Collaborative fulfilment
D. All of the above
Answer» D. All of the above
discuss
20.

Which of the following is a recommendation that will successfully implement an enterprise wide system?

A. Secure executive sponsorship.
B. Get help from outside experts.
C. Thoroughly train users.
D. All of the above
Answer» D. All of the above
discuss
21.

In the manufacturing industry MRP is the fundamental concept of ___________.

A. sales management.
B. production management.
C. marketing management.
D. human resource management.
Answer» B. production management.
discuss
22.

An enterprise is a group of people with ________.

A. common goal.
B. separate goal for each department.
C. multiple goals.
D. two or more goals.
Answer» A. common goal.
discuss
23.

_________ approaches reduces data redundancy and provide update information.

A. Legacy system.
B. Information system.
C. Integrated data model.
D. Data base.
Answer» C. Integrated data model.
discuss
24.

Expand MRP.

A. material requirement planning.
B. manufacturing resource planning.
C. manufacturing requirement planning.
D. material resource planning.
Answer» A. material requirement planning.
discuss
25.

ERP can be used in _________.

A. manufacturing company.
B. non manufacturing company.
C. both manufacturing and non manufacturing companies.
D. any where.
Answer» C. both manufacturing and non manufacturing companies.
discuss
Chapter: Unit 2
26.

The term ERP stands for

A. Enterprise Resource Programme
B. Enterprise Requirement Plan
C. Enterprise Resource Planning
D. None of the above
Answer» C. Enterprise Resource Planning
discuss
27.

ERP system is a highly integrated, and enterprise wide information system that covers

A. All the functional areas of an organization
B. Manufacturing
C. zarea of an organization
D. Materials department of an organization
Answer» A. All the functional areas of an organization
discuss
28.

Important business challenges of business, which are the main driving reasons for adoption of ERP systems are

A. Competitive Environment
B. Information Age
C. Enterprise Systems
D. (a) and (b)
Answer» D. (a) and (b)
discuss
29.

ERP systems provide a number of benefits which include

A. Reduced Inventory
B. Reduced Manpower
C. Reduced cycle time
D. All of the above
Answer» D. All of the above
discuss
30.

The ERP systems which are poorly conceived and/or poorly implemented, will

A. fail and would not be able to provide the desired results
B. may even prove fatal for the organization
C. succeed after two years
D. (a) and (b)
Answer» D. (a) and (b)
discuss
31.

ERP systems play a vital role in supporting

A. The business processes and operations of an organization
B. Decision making by employees and managers of an organization
C. The strategies of an organization for competitive advantage
D. All of the above
Answer» D. All of the above
discuss
32.

Any manager in an organization needs to understand

A. The basic concepts of ERP System
B. The strategic planning process and the implementation process for ERP system
C. (a) and (b)
D. The computer programming used in ERP systems
Answer» C. (a) and (b)
discuss
33.

ERP systems have evolved from

A. The Materials Requirements Planning(MRP) Systems
B. The Manufacturing Requirements Planning(MRP II)
C. (a) and (b)
D. Artificial Intelligence Systems
Answer» C. (a) and (b)
discuss
34.

Enterprise resource planning (ERP)

A. has existed for over a decade
B. does not integrate well with functional areas other than operations
C. is inexpensive to implement
D. automates and integrates the majority of business processes
Answer» D. automates and integrates the majority of business processes
discuss
35.

Enterprise resource planning (ERP)

A. has been made possible because of advances in hardware and software
B. uses client/server networks
C. creates commonality of databases
D. All of the above are true of ERP
Answer» D. All of the above are true of ERP
discuss
36.

Which of the following is false concerning enterprise resource planning (ERP)?

A. It attempts to automate and integrate the majority of business processes.
B. It shares common data and practices across the enterprise.
C. It is inexpensive to implement.
D. It provides and accesses information in a real-time environment
Answer» C. It is inexpensive to implement.
discuss
37.

All of the following are advantages of enterprise resource planning (ERP) except it

A. creates commonality of databases
B. increases communications and collaboration worldwide
C. helps integrate multiple sites and business units
D. requires major changes in the company and its processes to implement
Answer» D. requires major changes in the company and its processes to implement
discuss
38.

Which of the following describes an ERP system?

A. ERP systems provide a foundation for collaboration between departments
B. ERP systems enable people in different business areas to communicate
C. ERP systems have been widely adopted in large organizations to store critical knowledge used to make the decisions that drive the organization's performance
D. All of the above
Answer» D. All of the above
discuss
39.

What is at the heart of any ERP system?

A. Information
B. Employees
C. Customers
D. Database
Answer» D. Database
discuss
40.

What must a system do to qualify as a true ERP solution?

A. Be flexible
B. Be modular and closed
C. Extend within the company
D. All of the above
Answer» A. Be flexible
discuss
41.

Which of the following is a reason for ERPs explosive growth?

A. ERP is a logical solution to the mess of incompatible applications
B. ERP addresses the need for global information sharing and reporting
C. ERP is used to avoid the pain and expense of fixing legacy systems
D. All of the above
Answer» D. All of the above
discuss
42.

Which of the following occurs when everyone involved in sourcing, producing, and delivering the company's product works with the same information?

A. Eliminates redundancies
B. Cuts down wasted time
C. Removes misinformation
D. All of the above
Answer» D. All of the above
discuss
43.

What are the primary business benefits of an ERP system?

A. Sales forecasts, sales strategies, and marketing campaigns
B. Market demand, resource and capacity constraints, and real-time scheduling
C. Forecasting, planning, purchasing, material management, warehousing, inventory, and distribution
D. All of the above
Answer» C. Forecasting, planning, purchasing, material management, warehousing, inventory, and distribution
discuss (1)
44.

Who are the primary users of ERP systems?

A. Sales, marketing, customer service
B. Accounting, finance, logistics, and production
C. Customers, resellers, partners, suppliers, and distributors
D. All of the above
Answer» B. Accounting, finance, logistics, and production
discuss
45.

A major strength of MRP is its capability

A. to minimize labor hours used in production
B. for timely and accurate replanning
C. to reduce lead times
D. to maximize production throughput
Answer» B. for timely and accurate replanning
discuss
46.

Material requirements plan specify

A. the quantities of the product families that need to be produced
B. the quantity and timing of planned order releases
C. the capacity needed to provide the projected output rate
D. the costs associated with alternative plans
Answer» B. the quantity and timing of planned order releases
discuss
47.

Which of the following statements is true about the MRP plan when using lot-for-lot ordering?

A. The quantity of gross requirements for a child item is always equal to the quantity of planned order releases for its parent.
B. The quantity of gross requirements for a child item is equal to the quantity of net requirements for its parent(s) multiplied by the number of child items used in the parent assembly.
C. The quantity of gross requirements for a child item is always equal to the quantity of gross requirements for its parent.
D. The quantity and gross requirements for a child item is always equal to the quantity of net requirements for its parent.
Answer» B. The quantity of gross requirements for a child item is equal to the quantity of net requirements for its parent(s) multiplied by the number of child items used in the parent assembly.
discuss
48.

MRP II is accurately described as

A. MRP software designed for services
B. MRP with a new set of computer programs that execute on micro computers
C. MRP augmented by other resource variables
D. usually employed to isolate manufacturing operations from other aspects of an organization
Answer» C. MRP augmented by other resource variables
discuss
49.

Enterprise Resource Planning (ERP) is

A. severely limited by current MRP computer systems
B. not related to MRP
C. an advanced MRP II system that ties-in customers and suppliers
D. not currently practical
Answer» C. an advanced MRP II system that ties-in customers and suppliers
discuss
50.

The extension of MRP which extends to resources such as labor hours and machine hours, as well as to order entry, purchasing, and direct interface with customers and suppliers is

A. MRP II
B. Enterprise Resource Planning
C. the master production schedule
D. closed-loop MRP
Answer» B. Enterprise Resource Planning
discuss

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