______________ is about supplying customers with what they want when they want it.

Related MCQs

• Customers are the driving force in any project and determine the requirements to be met. In dealing with customers' complaints, it is important to ______________.
• Customers are primarily concerned with ______________
• Identification of customers and listening to the Voice of Customer (VoC) are a part of:
• Quality assurance is defined as the managerial process that determines ______________ that provide the customers with performance standards and feedback on the performance.
• The cost of quality has been argued as being primarily driven by the workers. When items were produced that did not meet the customers' expectations, the workers were "found" to be at fault. Current thinking is that management has at least ______________ percent of the responsibility for the cost of quality.
• If we want to detect small process shifts using x bar chart, we should use a sample size of:
• ISO 9000 made up of three core standards they are
• The South African government is concerned about the high incidence of HIV/AIDS in South Africa. They wish to estimate the true number of people in South Africa who are HIV positive. A random sample of 5000 people was tested and 1980 of them were HIV positive. What is the statistic?
• The South African government is concerned about the high incidence of HIV/AIDS in South Africa. They wish to estimate the true number of people in South Africa who are HIV positive. A random sample of 5000 people was tested and 1980 of them were HIV positive. What is the parameter of interest?
• The use of CAD (computer-aided design) is emerging as a new technology with the goal of reducing the time and money spent to produce and update design drawings. In some cases, the CAD is being used to control other computers and machines to manufacture basic components of equipment. Because the CAD software has the capability to perform checks of the design and make changes to designs as they are approved, there has been ______________.