Servicescape refers to:

Related MCQs

• Importance should be given to the servicescape and equipment in the “service factory” as (choose the statement which is false)
• SSTS refers to __________
• ______ dimension of service quality refers to the employees’ knowledge and courtesy and their ability to inspire trust and confidence.
• Consumer behaviour is a term that refers to
• __________cost refers to the product’s purchase cost plus the discounted cost of maintenanceand repair less the discounted salvage value