In Arab countries like Saudi Arabia, charging interest on a loan is against the “Muslim law”. Therefore, banksoperating in these countries customize their product offering as per the local requirements. Which parameter ofassessing globalization level of a firm does this example explain?

Related MCQs

• Successful service companies focus their attention on both their customers and their employees.They understand ___________________, which links service firm profits with employee
• Companies are now offering services like selling and delivering products over the internet. What is this kind of business service known as?
• Which level of investment in customer relationship building typified by the company like dell.com working continuously with their customers to discover ways to perform better?
• What is the process of offering customized services to individual customers by using flexible processes, without foregoing the advantages of mass production?
• If a firm is practicing ____________________, the firm is training and effectively motivating its customer-contact employees and all of the supporting service people to work as a team to providecustomer satisfaction.
• The level of service consumers actually expect from a service firm is the:
• Some three star hotels like Taj Tri-Star at Hyderabad offer a free dinner to kids accompanying adults, during apromotional campaign. This is an example of
• Service design often differs from product design for which one of these considerations?
• The most basic level of a product is called the:
• When a firm’s service quality specification does not match with customer expectations the gap between the two is known as ______.