Which of the following is not an element of physical evidence?

Related MCQs

• __________ is the physical surroundings or the physical facility where the service is produced, delivered and consumed.
• Which of the following is not an element of people?
• The fact that a business traveler may have one very positive check-in experience at a hotel and then a very negative check-in experience with a different employee on a subsequent visit is evidence of service:
• ____________ is a tool for simultaneously depicting the service process , the points of customer contact and the evidence of service from the customers point of view .
• In the absence of a physical product, service providers need to consider the use of______________ that enable customers to make a judgment on the service quality.
• Which of the following is not a tangible dominant?
• Which of the following would not be considered a tangible clue?
• Which of the following statements is not true?
• ___________ are the only service distributors which do not require direct human interactions.
• The demand strategy in which service providers utilize their downtime by marketing to different segments with different demand patterns is associated with which of the following?