is the design of seamless value-added processes across organization boundaries to meet the real needs of the end customer.

Related MCQs

• is a tool to chart how individual processes are currently being conducted and to help lay out new improved processes.
• Customer service create time and ………. utility for the customer.
• A………is a set of customer service goals which are to be achieved within a specific combination or mix of products and customer segment.
• Julie Newmar recognizes that her company needs to provide better customer service and trim distribution costs through team work, both inside the company and among all the marketing channel organizations. Julie will begin the practice of .
• The ………….system should be designed after analysing the needs for the organization.
• The purpose of ……….is to arrive at a realistic projection of demand patters across different market and for different product lines.
• analysis relates to what processes, activities, and decisions actually create costs in your supply chain.
• A supply chain is made up of a series of processes that involve aninput, a , and an output.
• ………….is concerned with a firm’s ability to satisfy customer’s requirement in timely manner.
• …….. represent the frequency of satisfying customer order in given span of time.