Total customer costs is made up of _______

Related MCQs

• ____________ is the perceived package of costs customers anticipate to incur in assessing, obtaining, utilizing and disposing of the given market offering, including time, monetary, energy and psychological costs.
• __________ is the gap between the prospective customer’s assessment of all the advantages and all the costs of an offering and the perceived options.
• The link between the customer loyalty and customer satisfaction is _____
• _____ involves a review of the sales, costs, and profit projections for a new product to find out whether they satisfy the company's objectives.
• ____ begins when the company finds and develops a new-product idea. During product development, sales are zero and the company's investment costs mount.
• Important reason(s) for arising unnecessary costs are
• The costs those which neither contributes to function nor the appearance of the product is called
• Which of the following costs is most likely associated with the commercialization stage of newproduct development?
• Value can be defined as the combination of _______ which ensures the ultimate economy and satisfaction of the customer.
• Customer –centered companies are skilled in _______