Customer –centered companies are skilled in _______

Related MCQs

• The link between the customer loyalty and customer satisfaction is _____
• Value can be defined as the combination of _______ which ensures the ultimate economy and satisfaction of the customer.
• In the modern customer-Organization chart the entity on the top are ______.
• __________ is the gap between the prospective customer’s assessment of all the advantages and all the costs of an offering and the perceived options.
• Total customer costs is made up of _______
• A customer adds up all the functional, psychological and economic benefits from _____sources.
• A detailed version of a new idea stated in meaningful customer terms is called a ________.
• All of the following are accurate descriptions of ways companies are anxious to learn how to improve the odds of new-product success, except which one?
• Some companies have installed a(n) _____ that directs the flow of new ideas to a central point where they can be collected, reviewed, and evaluated.
• In order to get their new products to market more quickly, many companies are adopting a faster, team-oriented approach called _____.