The link between the customer loyalty and customer satisfaction is _____

Related MCQs

• Value can be defined as the combination of _______ which ensures the ultimate economy and satisfaction of the customer.
• __________ is the gap between the prospective customer’s assessment of all the advantages and all the costs of an offering and the perceived options.
• A customer adds up all the functional, psychological and economic benefits from _____sources.
• Customer –centered companies are skilled in _______
• In the modern customer-Organization chart the entity on the top are ______.
• Total customer costs is made up of _______
• A detailed version of a new idea stated in meaningful customer terms is called a ________.
• In the ________ stage, the firm faces a trade-off between high market share and high current profit.
• ____ begins when the company finds and develops a new-product idea. During product development, sales are zero and the company's investment costs mount.
• _____ is the course of a product's sales and profits over its lifetime, involving five distinct stages: product development, introduction, growth, maturity, and decline.