The term 'emotional labour' is associated with which author?

Related MCQs

• Which consulting company is associated with the concept of talent management?
• Which of the following is closely associated with strategic human resource management?
• What kinds of practices outlined below are typically associated with non-standard working and flexibility?
• A company's ability to meet its short-term financial obligations is measured by which of the following categories?
• Which of the 'following aptly describes the role of line managers and staff advisors, namely HR professionals?
• Which of the following is a key HR role as defined by Ulrich et al (2009)?
• Which of the following lists is comprised of support activities?
• Which is the most popular method of recruiting applicants to jobs?
• Which selection method remains the most used by organisations?
• Which items below are' forms of perceptual errors made during the selection process?