Q.

Considering continuous process improvement activities in organizations, Should “Zero defects” really be a goal?

A. Yes perfection is reasonable goal.
B. No, 0.1 percent errors can be corrected much more efficiently than they can be prevented
C. Yes most industries find this an attainable goal.
D. Sometimes, for some mistakes, cost benefits can not be calculated
Answer» D. Sometimes, for some mistakes, cost benefits can not be calculated
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