190+ Operations Management Solved MCQs

These multiple-choice questions (MCQs) are designed to enhance your knowledge and understanding in the following areas: Bachelor of Business Administration (BBA) .

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51.	Frederick Winslow Taylor is called;
A.	father of operations research
B.	father of marketing management
C.	father of financial management
D.	father of scientific management
Answer» D. father of scientific management

discuss

52.	In the case of…………………. the products are produced as per the specifications of the customers within prefixed time and cost.
A.	mass production
B.	job production
C.	both of these
D.	none of these
Answer» B. job production

discuss

53.	………………..is the system in whichitems are processed in lots and a new lot is undertaken for production only when the production on all items of a lot is complete.
A.	job production
B.	batch production
C.	mass production
D.	none of these
Answer» B. batch production

discuss

54.	…………is the capacity that specifies a theoretical upper limit above the usual rate of routine operations.
A.	maximum capacity
B.	effective capacity
C.	actual capacity
D.	none of these.
Answer» A. maximum capacity

discuss

55.	……………………………is the highest reasonable output rate which can be achieved with the current product specifications, product mix, work force, plant and equipment.
A.	publicity
B.	capacity
C.	(a) and (b)
D.	none of these
Answer» B. capacity

discuss

56.	In ………………, machines and other supporting services are located according to the processing sequence of the product
A.	project lay out
B.	product lay out
C.	combination lay out
D.	none of these
Answer» B. product lay out

discuss

57.	The lay out in which production operation is performed in a fixed position is called………….
A.	project lay out
B.	product lay out
C.	(a) and(b)
D.	none of these
Answer» A. project lay out

discuss

58.	The layout in which all the equipment’sperforming similar tasks are grouped together is called…………………..
A.	)product lay out
B.	process lay out
C.	combination lay out
D.	none of these
Answer» B. process lay out

discuss

59.	…………….. is the configuration of departments, work centres and equipment in the conversion process.
A.	plant lay out
B.	plant locations
C.	(a) and (b)
D.	none of these.
Answer» A. plant lay out

discuss

60.	Which of the following affect the choice of plant location decision?
A.	proximity to markets
B.	supply of materials
C.	(a) and (b)
D.	none of these
Answer» C. (a) and (b)

discuss

61.	The founder of the scientific management movement was:
A.	frank gilbreth
B.	walter shewhart
C.	frederick w.taylor
D.	ford harris
Answer» C. frederick w.taylor

discuss

62.	The Hawthorne Studies stimulated the development of:
A.	the scientific management movement
B.	the human relations movement
C.	the socio-technical movement
D.	the lean production movement.
Answer» B. the human relations movement

discuss ⁽¹⁾

63.	Walter Shewhart developed:
A.	the economic order quantity model
B.	the human factors engineering field
C.	linear programming models
D.	statistical quality control techniques
Answer» D. statistical quality control techniques

discuss

64.	The moving assembly line was developed by:
A.	elton mayo
B.	frederick w. taylor
C.	clark gable
D.	henry ford
Answer» D. henry ford

discuss

65.	……………is used to monitor characteristics that can be measured and have a continuum of values such as height, weight, volume etc.
A.	control chart of attributes
B.	control chart for variables
C.	(a) and (b)
D.	none of these
Answer» B. control chart for variables

discuss

66.	……………..is used to monitor characteristics that have discrete values and can be counted
A.	control chart for variables.
B.	control chart for attributes
C.	(a) and (b)
D.	none of these
Answer» B. control chart for attributes

discuss

67.	Which of the following is not a control chart for variables?
A.	x chart
B.	r chart
C.	p chart
D.	none of these
Answer» C. p chart

discuss

68.	Which of the following is not a control chart for attributes?
A.	p chart
B.	c chart
C.	x chart
D.	none of these
Answer» C. x chart

discuss ⁽¹⁾

69.	ISO 9000 is a………………….
A.	international standard
B.	national standard
C.	local standard
D.	none of these
Answer» A. international standard

discuss

70.	In management literature TQM stands for
A.	total quality management
B.	total quantity management
C.	total quantity maintenance
D.	none of these
Answer» A. total quality management

discuss

71.	………………..is a group of workers from the same area who usually meet to discuss their problems, investigate, recommend solutions and to corrective actions
A.	quality problems
B.	quality circle
C.	quantify value
D.	none of these
Answer» B. quality circle

discuss

72.	Which of the following is not an objective of quality circle?
A.	to improve quality
B.	to improve productivity
C.	trading on equity
D.	none of these
Answer» C. trading on equity

discuss

73.	Which of the following is not a principles’ of TQM?
A.	customer focus
B.	continuous improvement
C.	team approach
D.	black marketing
Answer» D. black marketing

discuss

74.	………………is the systematic recording and critical examination of existing and the proposed way of doing work as a means of developing effective methods.
A.	method study
B.	time study
C.	time booking
D.	none of these
Answer» A. method study

discuss

75.	The costs of all activities incurred to prevent poor quality in products and services.
A.	prevention cost
B.	appraisal cost
C.	failure cost
D.	none of the above
Answer» A. prevention cost

discuss

76.	This cost is the cost associated with measuring evaluating, or auditing products or services to assure conformance to quality standards and performance requirements
A.	prevention cost
B.	appraisal cost
C.	failure cost
D.	none of the above
Answer» B. appraisal cost

discuss

77.	This cost is the costs resulting from products or services not conforming to requirements or user needs.
A.	prevention cost
B.	appraisal cost
C.	failure cost
D.	none of the above
Answer» C. failure cost

discuss

78.	…………… is a graphical tool to analyse and time the small, physical actions of workers and machine in performing a routine, repetitive, worker- machine task so that idle time can be identified
A.	activity chart
B.	metrics
C.	(a) and (b)
D.	none of these
Answer» A. activity chart

discuss

79.	…………is the level of output volume for which total cost equals total revenues
A.	profit
B.	breakeven point
C.	sales
D.	all of these
Answer» B. breakeven point

discuss

80.	……………. is a process of representing each item by a number, the digit of which indicates the group, the sub-group, the type and the dimension of the item.
A.	codification
B.	classification
C.	duplication
D.	none of these
Answer» A. codification

discuss

81.	…………………….is a Manufacturing systems utilizing computer software programs that control the actual machine on the shop floor.
A.	complex manufacturing
B.	computer aided manufacturing
C.	( a )and (b)
D.	none of these
Answer» B. computer aided manufacturing

discuss

82.	……………is the Japanese concept of continuous improvement in all things.
A.	kaizen
B.	marketing myopia
C.	(a) and (b)
D.	none of these
Answer» A. kaizen

discuss

83.	………………..is the process of creating and using mathematical representations of management problems and organizations to predict outcomes of proposed courses of action
A.	mathematical modelling
B.	physical modelling
C.	service queries
D.	.none of these
Answer» A. mathematical modelling

discuss

84.	…………………………is the degree to which the design specifications for a product or service are appropriate to its function and use, and the degree to which a product or service conforms to its design specifications
A.	quantity
B.	quality
C.	price
D.	cost
Answer» B. quality

discuss

85.	…………………is a process used to determine the maintenance requirements of any physical asset in its operating context?
A.	reliability centered maintenance
B.	preventive cost
C.	unavoidable cost
D.	none of these
Answer» A. reliability centered maintenance

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86.	…………………………..is the application or techniques designed to establish the time for a qualified worker to carry out a specified job at a defined level or performance
A.	work measurement
B.	work delay
C.	work atmosphere
D.	none of these
Answer» A. work measurement

discuss

87.	………………………… deals with decision-making related to production processes so that the resulting goods or services are produced according to specifications, in the amount and by the schedule demanded and out of minimum cost.
A.	production management
B.	marketing management
C.	financemanagement
D.	capital structure
Answer» A. production management

discuss

88.	………….is the part of an organization that produces the organization’s physical goods and services.
A.	operating system
B.	marketing system
C.	financial system
D.	all of these
Answer» A. operating system

discuss

89.	Which of the following records quantity of material only
A.	bin card
B.	stores ledger
C.	bill of materials
D.	none of these
Answer» A. bin card

discuss

90.	Which of the following is used for issuing materials to different production departments
A.	material requisition
B.	purchase requisition
C.	purchase order
D.	none of these
Answer» A. material requisition

discuss

91.	Continuous stock taking is a part of
A.	annual stock taking
B.	perpetual inventory
C.	abc analysis
D.	none of these
Answer» B. perpetual inventory

discuss

92.	Stores department issues materials to the production department on the basis of
A.	goodsreceived note
B.	purchase requisition
C.	stores requisition
D.	material transfer note
Answer» C. stores requisition

discuss

93.	Recording of time spent by a worker on different job is called
A.	time keeping
B.	time booking
C.	job card keeping
D.	job order costing
Answer» B. time booking

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94.	The difference between the actual cost and standard cost is called
A.	profit
B.	loss
C.	sales
D.	variance
Answer» D. variance

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95.	Qualitycircle is a group of
A.	operatives
B.	supervisors
C.	management trainees
D.	top management
Answer» A. operatives

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96.	Safety stock is related to
A.	inventory control
B.	quality control
C.	employeecontrol
D.	strategic control
Answer» A. inventory control

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97.	..............is undertaken to find out the one best way of doing the thing
A.	job analysis
B.	merit rating
C.	job enrichment
D.	none
Answer» A. job analysis

discuss

98.	The concept of Job enrichment is a contribution by........
A.	frederick herzberg
B.	f.w.taylor
C.	c.k. prahlad
D.	peter f. drucker
Answer» A. frederick herzberg

discuss

99.	…………… is the process of comparing actual performance with the standard and taking corrective Action.
A.	controlling
B.	management
C.	planning
D.	co-ordination
Answer» A. controlling

discuss

100.	…………………aims at visualizing and identifying deviation before they actually occur.
A.	predictive control
B.	concurrent control
C.	operational control
D.	all of these
Answer» A. predictive control

discuss

190+ Operations Management Solved MCQs

Frederick Winslow Taylor is called;

In the case of…………………. the products are produced as per the specifications of the customers within prefixed time and cost.

………………..is the system in whichitems are processed in lots and a new lot is undertaken for production only when the production on all items of a lot is complete.

…………is the capacity that specifies a theoretical upper limit above the usual rate of routine operations.

……………………………is the highest reasonable output rate which can be achieved with the current product specifications, product mix, work force, plant and equipment.

In ………………, machines and other supporting services are located according to the processing sequence of the product

The lay out in which production operation is performed in a fixed position is called………….

The layout in which all the equipment’sperforming similar tasks are grouped together is called…………………..

…………….. is the configuration of departments, work centres and equipment in the conversion process.

Which of the following affect the choice of plant location decision?

The founder of the scientific management movement was:

The Hawthorne Studies stimulated the development of:

Walter Shewhart developed:

The moving assembly line was developed by:

……………is used to monitor characteristics that can be measured and have a continuum of values such as height, weight, volume etc.

……………..is used to monitor characteristics that have discrete values and can be counted

Which of the following is not a control chart for variables?

Which of the following is not a control chart for attributes?

ISO 9000 is a………………….

In management literature TQM stands for

………………..is a group of workers from the same area who usually meet to discuss their problems, investigate, recommend solutions and to corrective actions

Which of the following is not an objective of quality circle?

Which of the following is not a principles’ of TQM?

………………is the systematic recording and critical examination of existing and the proposed way of doing work as a means of developing effective methods.

The costs of all activities incurred to prevent poor quality in products and services.

This cost is the cost associated with measuring evaluating, or auditing products or services to assure conformance to quality standards and performance requirements

This cost is the costs resulting from products or services not conforming to requirements or user needs.

…………… is a graphical tool to analyse and time the small, physical actions of workers and machine in performing a routine, repetitive, worker- machine task so that idle time can be identified

…………is the level of output volume for which total cost equals total revenues

……………. is a process of representing each item by a number, the digit of which indicates the group, the sub-group, the type and the dimension of the item.

…………………….is a Manufacturing systems utilizing computer software programs that control the actual machine on the shop floor.

……………is the Japanese concept of continuous improvement in all things.

………………..is the process of creating and using mathematical representations of management problems and organizations to predict outcomes of proposed courses of action

…………………………is the degree to which the design specifications for a product or service are appropriate to its function and use, and the degree to which a product or service conforms to its design specifications

…………………is a process used to determine the maintenance requirements of any physical asset in its operating context?

…………………………..is the application or techniques designed to establish the time for a qualified worker to carry out a specified job at a defined level or performance

………………………… deals with decision-making related to production processes so that the resulting goods or services are produced according to specifications, in the amount and by the schedule demanded and out of minimum cost.

………….is the part of an organization that produces the organization’s physical goods and services.

Which of the following records quantity of material only

Which of the following is used for issuing materials to different production departments

Continuous stock taking is a part of

Stores department issues materials to the production department on the basis of

Recording of time spent by a worker on different job is called

The difference between the actual cost and standard cost is called

Qualitycircle is a group of

Safety stock is related to

..............is undertaken to find out the one best way of doing the thing

The concept of Job enrichment is a contribution by........

…………… is the process of comparing actual performance with the standard and taking corrective Action.

…………………aims at visualizing and identifying deviation before they actually occur.