McqMate
These multiple-choice questions (MCQs) are designed to enhance your knowledge and understanding in the following areas: Bachelor of Business Administration (BBA) .
| 1. |
………..refers to the transformation of the state of input in to output. |
| A. | transportation. |
| B. | alteration. |
| C. | inspection |
| D. | all of these |
| Answer» B. alteration. | |
| 2. |
…………refers to preserving goods in a protected environment. |
| A. | alteration |
| B. | inspection |
| C. | storage |
| D. | bargaining |
| Answer» C. storage | |
| 3. |
……………refers to the verification of and confirmation towards the requirements of an entity. |
| A. | inspection. |
| B. | pricing. |
| C. | alteration. |
| D. | none of these. |
| Answer» A. inspection. | |
| 4. |
…………….is the management of all activities directly related to the production of goods and services |
| A. | productionmanagement |
| B. | finance control |
| C. | employee development |
| D. | all of these |
| Answer» A. productionmanagement | |
| 5. |
Which of the following statement is not true in the case of goods? |
| A. | tangibility. |
| B. | can be stored |
| C. | physical shape |
| D. | intangibility. |
| Answer» D. intangibility. | |
| 6. |
Which of the following is not an objective of operations management? |
| A. | customer satisfaction |
| B. | profitability |
| C. | timeliness |
| D. | employee punishment |
| Answer» D. employee punishment | |
| 7. |
Which of the following is not a part of scientific management principles? |
| A. | replacement of rule of thumb |
| B. | scientific selection of employees |
| C. | supervise each worker in detail |
| D. | coercion |
| Answer» D. coercion | |
| 8. |
All of the following are differences between manufacturing and service operations EXCEPT |
| A. | quality is more easily measured in service operations. |
| B. | productivity is easier to measure in manufacturing operations |
| C. | contact with customers is more prevalent with persons working in service operations. |
| D. | accumulation or decrease in inventory of finished products is more |
| Answer» A. quality is more easily measured in service operations. | |
| 9. |
……………is measure of the quantity of output per unit of input. |
| A. | productivity |
| B. | marketability |
| C. | sociability |
| D. | none of these |
| Answer» A. productivity | |
| 10. |
……………………is the sum all the observations and divided by the total number of observations? |
| A. | median |
| B. | mode |
| C. | mean |
| D. | none of these |
| Answer» C. mean | |
| 11. |
Lillian and Frank Gilbreth are responsible for principles of |
| A. | sociotechnical systems |
| B. | zeroinventory |
| C. | motion study |
| D. | interchangeable parts |
| Answer» C. motion study | |
| 12. |
………………… is the process of randomly inspecting a sample of goods and deciding whether to accept the entire lot based on the results |
| A. | statistical process control. |
| B. | acceptance sampling |
| C. | (a) and (b) |
| D. | none of these |
| Answer» B. acceptance sampling | |
| 13. |
……………is a system that is used to maintain a desired level of quality in a product or service. |
| A. | economic ordering quantity |
| B. | quality control |
| C. | knowledge management |
| D. | manpower planning |
| Answer» B. quality control | |
| 14. |
Operations management is applicable |
| A. | mostly to the service sector |
| B. | mostly to the manufacturing sector |
| C. | to manufacturing and service sectors |
| D. | to services exclusively |
| Answer» C. to manufacturing and service sectors | |
| 15. |
The person most responsible for popularizing interchangeable parts in manufacturing was |
| A. | eli whitney |
| B. | whitney houston |
| C. | sergio farmerson |
| D. | lillian gilbreth |
| Answer» A. eli whitney | |
| 16. |
The Father of Scientific Management is |
| A. | frank gilbreth |
| B. | frederick w. taylor |
| C. | w. edwards deming |
| D. | walther shewhart |
| Answer» B. frederick w. taylor | |
| 17. |
Walter Shewhart is listed among the most important people of POM because of his contributions to |
| A. | assembly line production |
| B. | measuring productivity in the service sector |
| C. | statistical quality control |
| D. | just-in-time inventory methods |
| Answer» C. statistical quality control | |
| 18. |
Henry Ford is noted for his contributions to |
| A. | quality control |
| B. | assembly line operations |
| C. | scientific management |
| D. | standardization of parts |
| Answer» B. assembly line operations | |
| 19. |
Which of the following is not an objective of operation management? |
| A. | to improve product quality |
| B. | to reduce cost of production |
| C. | material cost control |
| D. | trading on equity |
| Answer» D. trading on equity | |
| 20. |
Hawthorne studies were related with…….. |
| A. | scientific management |
| B. | human relations movement |
| C. | marketing management |
| D. | none of these |
| Answer» B. human relations movement | |
| 21. |
Moving of materials from the store room to the machine and from one machine to the next machine during the process of manufacture is called………………… |
| A. | ved analysis |
| B. | abc analysis |
| C. | material handling |
| D. | none of these |
| Answer» C. material handling | |
| 22. |
………………………..is the term used to describe the set of statistical tools used by quality professionals for the purpose of quality control |
| A. | accounting standards |
| B. | statistical quality control |
| C. | population study |
| D. | none of these |
| Answer» B. statistical quality control | |
| 23. |
……………. is the art of applying tests, preferably by the aid of measuring appliances to observe whether a given item or product is within the specified limits of variability or not. |
| A. | inspection |
| B. | planning |
| C. | leading |
| D. | none of these |
| Answer» A. inspection | |
| 24. |
Which of the following is TRUE about business strategies? |
| A. | all firms within an industry will adopt the same strategy. |
| B. | well defined missions make strategic development much easier. |
| C. | strategies are formulated independently of swot analysis. |
| D. | an organization should stick with its strategy for the life of the business. |
| Answer» B. well defined missions make strategic development much easier. | |
| 25. |
………… is the process of selection of path, which each part of the product will follow |
| A. | routing. |
| B. | scheduling |
| C. | follow-up. |
| D. | dispatching |
| Answer» A. routing. | |
| 26. |
………….isthe fixation of time and date for each operation as well as it determines the sequence of operations to be followed. |
| A. | dispatching |
| B. | scheduling. |
| C. | routing. |
| D. | all of these. |
| Answer» B. scheduling. | |
| 27. |
……………. is the process of verification or correction in the quality of the product when the deviations in the quality are found to be more than expected. |
| A. | policies |
| B. | quality control |
| C. | quantity measurement |
| D. | none of these |
| Answer» B. quality control | |
| 28. |
Which of the following is true? The impact of strategies on the general direction and basic character of a company is |
| A. | long range |
| B. | short ranged |
| C. | minimal |
| D. | medium range |
| Answer» A. long range | |
| 29. |
Which of the following is true? |
| A. | corporate strategy is shaped by functional strategies |
| B. | corporate mission is shaped by corporate strategy |
| C. | functional strategies are shaped by corporate strategy |
| D. | external conditions are shaped by corporate mission |
| Answer» C. functional strategies are shaped by corporate strategy | |
| 30. |
The fundamental purpose of an organization’s mission statement is to |
| A. | define the organization’s purpose in the society |
| B. | define the operational structure of the organization |
| C. | generate good public relations for the organization |
| D. | define the functional areas required by the organization |
| Answer» A. define the organization’s purpose in the society | |
| 31. |
Which of the following is not a key way in which business organizations compete with one another? |
| A. | production cost |
| B. | product duplication |
| C. | flexibility |
| D. | quality |
| Answer» B. product duplication | |
| 32. |
…………………….. involves determination of the progress of work, removing bottlenecks in the flow of work and ensuring that the productive operations are taking place in accordance with the plans |
| A. | follow up |
| B. | time management |
| C. | time study |
| D. | time booking |
| Answer» A. follow up | |
| 33. |
…………… is the process of setting of productive activities in motion through release of orders and instructions, in accordance with previously planned timings. |
| A. | time study |
| B. | follow up |
| C. | dispatching |
| D. | none of these |
| Answer» C. dispatching | |
| 34. |
………………. is a time-table of operations specifying the time and date when each operation is to be started and completed. |
| A. | time study |
| B. | schedule |
| C. | loading |
| D. | none of these |
| Answer» B. schedule | |
| 35. |
………………. Involves the fixation of path through which work will flow for manufacturing of goods. |
| A. | scheduling |
| B. | routing |
| C. | time study |
| D. | none of these |
| Answer» B. routing | |
| 36. |
………. is the process of reporting daily progress of work in each shop in a prescribed proforma and to investigate the causes of deviations from the planned performance and to take necessary actions |
| A. | follow up |
| B. | motion study |
| C. | time study |
| D. | all of these |
| Answer» A. follow up | |
| 37. |
Which of the following is an objective of quality control? |
| A. | to produce qualitative items |
| B. | to reduce companies cost through reduction of losses due to defects. |
| C. | to produce optimal quality at reduced price. |
| D. | all of these |
| Answer» D. all of these | |
| 38. |
……………….. is that aspect of operation management function, which is concerned with the acquisition, control, and use of materials needed and flow of goods and services connected with the production process. |
| A. | materials management |
| B. | division of labour |
| C. | mass production |
| D. | craft production |
| Answer» A. materials management | |
| 39. |
If inputs decrease while output remains constant, what will happen to productivity? |
| A. | ) it will increase |
| B. | it will decrease |
| C. | it will remain the same |
| D. | it is impossible to tell |
| Answer» A. ) it will increase | |
| 40. |
…………….is the art and science of ensuring that all which occurs is in accordance with the rules established and the instructions issued in the case of operations. |
| A. | operational attack |
| B. | operational control |
| C. | operational summary |
| D. | none of these |
| Answer» B. operational control | |
| 41. |
……………………… is concerned with deciding in advance what is to be produced, when to be produced, where to be produced and how to be produced |
| A. | operational planning |
| B. | operational control. |
| C. | (a) and (b). |
| D. | none of these |
| Answer» A. operational planning | |
| 42. |
The differences between the actual demand for a period and the demand forecast for that period is called: |
| A. | forecast error |
| B. | weighted arithmetic mean |
| C. | decision process. |
| D. | mean square error |
| Answer» A. forecast error | |
| 43. |
All of the following decisions fall within the scope of operations management EXCEPT for |
| A. | financial analysis |
| B. | design of products and processes |
| C. | location of facilities |
| D. | quality management |
| Answer» A. financial analysis | |
| 44. |
………………can be defined as the measurements that detect the onset of a degradation mechanism, thereby allowing causal stressors to be eliminated or controlled prior to any significant deterioration in the component physical state |
| A. | break down maintenance |
| B. | predictive maintenance |
| C. | past maintenance |
| D. | none of these |
| Answer» B. predictive maintenance | |
| 45. |
………………is defined as the combination of tasks that are required to keep a machine or part of a machine in the desirable condition. |
| A. | substitution |
| B. | maintenance |
| C. | reduction |
| D. | induction |
| Answer» B. maintenance | |
| 46. |
…………. involves systematically recording, analysing and synthesizing the times required to perform a motion. |
| A. | method study |
| B. | motion study |
| C. | time study |
| D. | all of these |
| Answer» C. time study | |
| 47. |
…………….refers to the manufacturing of large volume of a single or a very few varieties of products with a standard set of processes |
| A. | continuous production |
| B. | intermittent production |
| C. | project production |
| D. | none of these |
| Answer» A. continuous production | |
| 48. |
………………. is the process of predicting and defining the long-term and the short-term capacity needs of an organisation and determining how those needs will be satisfied. |
| A. | capacity planning |
| B. | capacity control |
| C. | staff fixation |
| D. | instrumentalisation |
| Answer» A. capacity planning | |
| 49. |
………………is a measure the actual level of output for a process or activity over a period of time. |
| A. | actual capacity |
| B. | design capacity |
| C. | maximum capacity |
| D. | none of these |
| Answer» A. actual capacity | |
| 50. |
Production facilities are arranged as per the sequence of production operations from the first operations to the finished product. This method is called………….. |
| A. | process production |
| B. | job production |
| C. | both of these |
| D. | none of these |
| Answer» A. process production | |
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