McqMate
These multiple-choice questions (MCQs) are designed to enhance your knowledge and understanding in the following areas: Bachelor of Science in Counselling Psychology (BSc Counselling Psychology) .
| 1. |
“———— are social inventions for accomplishing goals through group efforts” |
| A. | management |
| B. | organization |
| C. | leadership |
| D. | behavior |
| Answer» B. organization | |
| 2. |
A study of human behavior in organizational settings is |
| A. | individual behavior |
| B. | group behavior |
| C. | organizational behavior |
| D. | none of these |
| Answer» C. organizational behavior | |
| 3. |
Today’s organization are |
| A. | open system |
| B. | closed system |
| C. | open as well as closed |
| D. | none of these |
| Answer» A. open system | |
| 4. |
Organization Behavior is |
| A. | an interdisciplinary approach |
| B. | a humanistic approach |
| C. | total system approach |
| D. | all of these |
| Answer» D. all of these | |
| 5. |
Which of the following is NOT an important issue relating to goal-setting theory? |
| A. | goal specificity |
| B. | equity among workers |
| C. | feedback |
| D. | defining the go |
| Answer» B. equity among workers | |
| 6. |
In Maslow’s hierarchy needs which of the following pair of needs is ranked as” lower order needs”? |
| A. | physiological and safety needs |
| B. | physiological and social need |
| C. | self actualization and safety needs |
| D. | social and esteem needs |
| Answer» B. physiological and social need | |
| 7. |
Maslow grouped the five needs into two categories |
| A. | higher-order needs and lower-order needs. |
| B. | supreme needs and local needs |
| C. | self needs and others needs |
| D. | luxurious needs and comfort needs |
| Answer» A. higher-order needs and lower-order needs. | |
| 8. |
Which of the following is not one of the four primary management functions? |
| A. | controlling |
| B. | planning |
| C. | staffing |
| D. | organizing |
| Answer» C. staffing | |
| 9. |
Determining how tasks are to be grouped is part of which management function? |
| A. | planning |
| B. | leading |
| C. | controlling |
| D. | organizing |
| Answer» D. organizing | |
| 10. |
In which stage of the conflict process does conflict become visible? |
| A. | illumination |
| B. | intentions |
| C. | behaviour |
| D. | cognition |
| Answer» C. behaviour | |
| 11. |
The subject of organizational culture has been most influenced by which behavioural science discipline? |
| A. | anthropology |
| B. | psychology |
| C. | social psychology |
| D. | political science |
| Answer» A. anthropology | |
| 12. |
Most valuable asset in an organization is |
| A. | land and building |
| B. | cash and bank balances |
| C. | human being |
| D. | technology |
| Answer» C. human being | |
| 13. |
What term is used to describe voluntary and involuntary permanent withdrawal from an organization? |
| A. | absenteeism |
| B. | turnover |
| C. | downsizing |
| D. | truancy |
| Answer» B. turnover | |
| 14. |
______ is discretionary behaviour that is not part of an employee’s formal job requirement, but that promotes the effective functioning of the organization. |
| A. | productivity |
| B. | motivation |
| C. | organizational citizenship |
| D. | organizational behaviour |
| Answer» C. organizational citizenship | |
| 15. |
Individual-level independent variables include all of the following except. |
| A. | leadership |
| B. | learning |
| C. | perception |
| D. | motivation |
| Answer» A. leadership | |
| 16. |
Operant conditioning argues that ______. |
| A. | behavior is reflexive |
| B. | behavior is unlearned |
| C. | behavior is a function of its consequences |
| D. | the tendency to repeat a behavior is very strong |
| Answer» C. behavior is a function of its consequences | |
| 17. |
When a group gives some of its leadership positions to the members of other group, it is |
| A. | contracting |
| B. | co-opting |
| C. | co-alition |
| D. | competition |
| Answer» C. co-alition | |
| 18. |
Path-goal model of Leadership was introduced by |
| A. | martin evans & robert house |
| B. | fred fielder |
| C. | whetton |
| D. | cameron |
| Answer» A. martin evans & robert house | |
| 19. |
Conflict between actual and desired emotions is called ____. |
| A. | emotional contagion |
| B. | emotional dissonance |
| C. | cognitive dissonance |
| D. | none of above |
| Answer» B. emotional dissonance | |
| 20. |
Scientific Management approach is developed by |
| A. | elton mayo |
| B. | henry fayol |
| C. | f.w. taylor |
| D. | maslow |
| Answer» C. f.w. taylor | |
| 21. |
————-is a relatively permanent change in behavior that occurs as a result of experience |
| A. | behavior modification |
| B. | learning |
| C. | motivation |
| D. | skills |
| Answer» B. learning | |
| 22. |
Which of the following is not the characteristic of High Machs? |
| A. | win more |
| B. | exploit others |
| C. | emotionally distract |
| D. | highly manipulative |
| Answer» C. emotionally distract | |
| 23. |
_____ is the degree to which people in a country prefer structured over unstructured situations. |
| A. | uncertainty avoidance |
| B. | long term orientation |
| C. | conscientiousness |
| D. | ethical dilemma |
| Answer» A. uncertainty avoidance | |
| 24. |
_____ measures the degree to which a person identifies psychologically with his or her job and considers his-her perceived performance level to self worth |
| A. | job satisfaction |
| B. | job engagement |
| C. | job involvement |
| D. | organizational commitment |
| Answer» C. job involvement | |
| 25. |
__________ is the tendency for two individuals to emotionally converge. |
| A. | emotional dissonance |
| B. | emotional labour |
| C. | emotional contagion |
| D. | cognitive dissonance |
| Answer» C. emotional contagion | |
| 26. |
The belief that the ‘discrimination is wrong’ is a value statement. Such an opinion is ______ component of the attitude |
| A. | cognitive |
| B. | affective |
| C. | reactive |
| D. | behavioral. |
| Answer» A. cognitive | |
| 27. |
_____ refers to an individual’s general attitude toward his or her jo |
| A. | job satisfaction |
| B. | job involvement |
| C. | job stability |
| D. | organizational commitment |
| Answer» A. job satisfaction | |
| 28. |
A worker who feels a personal stake in the company and whose ideas are valued by the company will likely |
| A. | perform poorly. |
| B. | perform well when a supervisor is present but perform poorly when alone. |
| C. | perform well. |
| D. | perform poorly when a supervisor is present but perform well when alone. |
| Answer» C. perform well. | |
| 29. |
Instructing employees on specific parts of the job that they may not have experience with is called |
| A. | performance appraisal. |
| B. | leadership. |
| C. | job analysis. |
| D. | training. |
| Answer» D. training. | |
| 30. |
Which of the following will be best at decreasing job stress? |
| A. | finding a job that is not challenging |
| B. | engaging in meaningful leisure activities outside of work |
| C. | "sucking it up" and just doing the job |
| D. | focusing on work demands at the expense of getting adequate sleep |
| Answer» B. engaging in meaningful leisure activities outside of work | |
| 31. |
Factors other than satisfaction that impact one’s decision to leave a current job include all of the following EXCEPT: |
| A. | labour market conditions |
| B. | length of tenure with the organization |
| C. | organizational citizenship behavior |
| D. | expectations about alternative job opportunities |
| Answer» D. expectations about alternative job opportunities | |
| 32. |
W hat sort of goals does Management By Objectives (MBO) emphasize? |
| A. | tangible, verifiable and measurable |
| B. | achievable, controllable and profitable |
| C. | challenging, emotional and constructive |
| D. | hierarchical, attainable and effective |
| Answer» A. tangible, verifiable and measurable | |
| 33. |
According to Robert Katz, when managers have the mental ability to analyze and diagnose complex situations, they possess _________ skills. |
| A. | technical |
| B. | leadership |
| C. | problem-solving |
| D. | conceptual skiils |
| Answer» D. conceptual skiils | |
| 34. |
Asif believes that men perform better in oral presentations than women. What shortcut has been used in this case? |
| A. | the halo effect |
| B. | the contrast effect |
| C. | projection |
| D. | stereotyping |
| Answer» D. stereotyping | |
| 35. |
Which of the following is one of the relationships proposed in expectancy theory? |
| A. | reward-satisfaction relationship |
| B. | satisfaction-performance relationship |
| C. | rewards-personal goals relationship |
| D. | effort-satisfaction relationship |
| Answer» C. rewards-personal goals relationship | |
| 36. |
What sort of actions is most likely to be attributed to external causes? |
| A. | actions that have high distinctiveness, high consensus and high consistency |
| B. | actions that have high distinctiveness, high consensus and low consistency |
| C. | actions that have high distinctiveness, low consensus and low consistency |
| D. | actions that have low distinctiveness, low consistency and high consensus |
| Answer» D. actions that have low distinctiveness, low consistency and high consensus | |
| 37. |
Which of the following is most likely to be a belief held by a successful manager? |
| A. | technical knowledge is all that is needed for success. |
| B. | it is not essential to have sound interpersonal skills. |
| C. | technical skills are necessary, but insufficient alone for success. |
| D. | effectiveness is not impacted by human behaviour |
| Answer» C. technical skills are necessary, but insufficient alone for success. | |
| 38. |
Mintzberg concluded that managers perform 10 different, highly interrelated roles. Which of the following is one of the broad categories into which these roles could be grouped? |
| A. | intrapersonal |
| B. | institutional |
| C. | decisional |
| D. | affective |
| Answer» C. decisional | |
| 39. |
As a manager, one of Shah’s duties is to present awards to outstanding employees within his department. Which Mintzberg managerial role is Shah acting in when he does this? |
| A. | leadership role |
| B. | liaison role |
| C. | monitor role |
| D. | figurehead role |
| Answer» D. figurehead role | |
| 40. |
Which one of the following would not be considered a human skill in Katz’s structure? |
| A. | decision making. |
| B. | communicating |
| C. | resolving conflicts |
| D. | working as part of a team |
| Answer» A. decision making. | |
| 41. |
An OB study would be least likely to be used to focus on which of the following problems? |
| A. | an increase in absenteeism at a certain company |
| B. | a fall in productivity in one shift of a manufacturing plant |
| C. | a decrease in sales due to growing foreign competition |
| D. | an increase in theft by employees at a retail store |
| Answer» C. a decrease in sales due to growing foreign competition | |
| 42. |
Mr. Bilal is late for work each day by about ten minutes. How would attribution theory describe this behaviour? |
| A. | it shows consensus. |
| B. | it shows similarity. |
| C. | it shows reliability. |
| D. | it shows consistency |
| Answer» D. it shows consistency | |
| 43. |
Psychology’s major contributions to the field of organizational behavior have been primarily at what level of analysis? |
| A. | the level of the group |
| B. | the level of the individual |
| C. | the level of the organization |
| D. | the level of the culture |
| Answer» B. the level of the individual | |
| 44. |
The science that seeks to measure, explain, and sometimes change the behaviour of humans and other animals is known as ______. |
| A. | psychiatry |
| B. | psychology |
| C. | sociology |
| D. | organizationalbehavior |
| Answer» B. psychology | |
| 45. |
________blends concepts from psychology and sociology. |
| A. | corporate strategy |
| B. | anthropology |
| C. | political science. |
| D. | social psychology |
| Answer» D. social psychology | |
| 46. |
The science that focuses on the influence people have on one another is. |
| A. | psychology |
| B. | anthropology |
| C. | political science |
| D. | social psychology |
| Answer» C. political science | |
| 47. |
Which of the following fields has most helped us understand differences in fundamental values, attitudes, and behaviour among people in different countries? |
| A. | anthropology |
| B. | psychology |
| C. | political science |
| D. | operations research |
| Answer» A. anthropology | |
| 48. |
Maslow’s “basic needs” are also known as _____. |
| A. | social needs |
| B. | esteem needs |
| C. | safety needs |
| D. | physiological needs |
| Answer» D. physiological needs | |
| 49. |
Under Herzberg’s theory, factors causing dissatisfaction is called _____. |
| A. | demotivators |
| B. | negative stimuli |
| C. | hygiene factors |
| D. | defectors |
| Answer» C. hygiene factors | |
| 50. |
Who propounded X and Y theory of motivation |
| A. | maslow |
| B. | f. herzberg |
| C. | alderfer |
| D. | mcgregor |
| Answer» D. mcgregor | |
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