Which of the following statements about the cost of quality are true?

Related MCQs

• The cost of quality has been argued as being primarily driven by the workers. When items were produced that did not meet the customers' expectations, the workers were "found" to be at fault. Current thinking is that management has at least ______________ percent of the responsibility for the cost of quality.
• The Pareto Principle is a technique used by quality managers to determine which quality control problems concerning a particular service or manufacturing process should be corrected. Which of the following statements best represents the philosophy employed by this principle?
• Juran's Quality trilogy emphasizes the roles of quality planning, quality control and ______________
• A quality audit is a powerful tool in any quality improvement program. For a project that is starting a quality improvement program, the initial audit is used to ______________.
• Each project needs a quality program plan to define the parameters of the overall approach to meeting quality requirements. As a minimum, the quality program plan addresses ______________.
• In a project, the common parameters are cost, schedule, and quality. In relationship to the others, quality should be ranked ______________.
• Factory A produces 100 pieces of wooden legs used in manufacturing tables in 1 hour. The factory in total works for 3 hours. The quality manager decided to check the quality of the output by measuring the length of the legs (in cms). He decides to collect three samples (one for each hour). The sample size for each sample is fixed at 5. The data collected is present in the following table: What is the mean and range of leg length in sample 1?
• Control chart theory is based on the differences of the causes of variations in quality. Variations in quality may be produced by assignable causes. All of the following are examples of assignable causes except:
• Which is the set of activities that ensures the quality levels of product and services are properly maintained and that supplier and customer quality issues are properly resolved?
• The key to quality is to design and build to the requirements and avoid attempts to inspect quality into the product. There is a need, however, to conduct inspections a critical junctures in the assembly process to ensure defective items are identified prior to making a costly interface or concealing a physical attribute that cannot be inspected at a later time. Inspection plan will identify the points at which examinations of processes, materials, or assemblies are required. However, inspection plans normally do not include ______________.