Reduce buyer concerns that might have arisen after the sale, reveal problems, assure buyer of salesperson's interest, ensure customer satisfaction and repeat business is called

Related MCQs

• A sale forces organization that assigns each salesperson to a geographical territory in which that salespersons have to sell the company's full line is
• The salesperson gives the description of the product, showing how the product will make or save the money for the buyer, need satisfaction approach, concentrate on customer benefits, requirement of good listening and problem solving-skills, demonstration aids is ________________________________step of personal marketing.
• Ask for order, review points of agreement, help in writing up the order, ask which model the customer wants, note that customer will lose out if not ordered now; offer incentives to buy now – lower price, larger quantity for same price are several techniques of ______________________.
• _________________ is product reliability, after-sales service and delivery supported by penalty clauses so that the buyer can claim the cost if something go wrong during the given period by the salesperson.
• What is the next step after “closing the sale” in personal selling process?
• _________ is actually support the sales persons, perform the promotional activities and work with training and education (may work directly with customer).
• The salesperson learns as much as possible about the prospective customer before making sales call by consulting standard industries and online sources, set call objectives, selecting best approach and time is ________________ step of personal marketing.
• ……… and ………….organization sometimes generates problems of interpersonal relation
• ……………..is a layer of intermediaries that performs some work in bringing the product and its ownership closer to the buyer.
• Use of positive approach, seek out hidden objections, ask the buyer for clarifications and objections is ______________