_________________ is product reliability, after-sales service and delivery supported by penalty clauses so that the buyer can claim the cost if something go wrong during the given period by the salesperson.

Related MCQs

• The salesperson gives the description of the product, showing how the product will make or save the money for the buyer, need satisfaction approach, concentrate on customer benefits, requirement of good listening and problem solving-skills, demonstration aids is ________________________________step of personal marketing.
• Reduce buyer concerns that might have arisen after the sale, reveal problems, assure buyer of salesperson's interest, ensure customer satisfaction and repeat business is called
• __________________ involves the use of satisfied customers to convince the buyer of the effectiveness of the salesperson’s product.
• Company XYZ is a manufacture of motors and pumps employs regional salesperson to sell its product to wholesaler and cities is an example of
• …………….is set for an individual salesperson, geographical areas, product lines or distributive outlet or for any one or more of these on combination.
• Providing knowledge of product, personality development, communicating the criteria to the salesperson are _____________________ in sales force management.
• The salesperson learns as much as possible about the prospective customer before making sales call by consulting standard industries and online sources, set call objectives, selecting best approach and time is ________________ step of personal marketing.
• A………is a goal set for a salesperson or sales department measured in revenue or units sold for a specific time.
• A sale forces organization that assigns each salesperson to a geographical territory in which that salespersons have to sell the company's full line is
• The salesperson meets the prospective to get the relationship off to make a good start, opening lines, follow-up remarks, is __________________________step of personal marketing.