The salesperson learns as much as possible about the prospective customer before making sales call by consulting standard industries and online sources, set call objectives, selecting best approach and time is ________________ step of personal marketing.

Related MCQs

• The salesperson meets the prospective to get the relationship off to make a good start, opening lines, follow-up remarks, is __________________________step of personal marketing.
• The salesperson gives the description of the product, showing how the product will make or save the money for the buyer, need satisfaction approach, concentrate on customer benefits, requirement of good listening and problem solving-skills, demonstration aids is ________________________________step of personal marketing.
• Research relating sales people’s personal characteristics to sales aptitude and job performance suggests there is no single set of traits and abilities that sales managers can use as criteria for deciding what kind of recruits to hire is known as…………..
• A………is a goal set for a salesperson or sales department measured in revenue or units sold for a specific time.
• Reduce buyer concerns that might have arisen after the sale, reveal problems, assure buyer of salesperson's interest, ensure customer satisfaction and repeat business is called
• _________________ is product reliability, after-sales service and delivery supported by penalty clauses so that the buyer can claim the cost if something go wrong during the given period by the salesperson.
• Providing knowledge of product, personality development, communicating the criteria to the salesperson are _____________________ in sales force management.
• Sales management achieves personal selling objectives through ……………
• …………….is set for an individual salesperson, geographical areas, product lines or distributive outlet or for any one or more of these on combination.
• Sales management is the …………….of a sales staff, and the tracking and reporting of the company’s sales.