Chapter: E Payments Systems
1.

What does a digital wallet allow an individual to do?

A. Make electronic transactions
B. Store physical cash
C. Access social media
D. Write digital checks
Answer» A. Make electronic transactions
2.

What is the key difference between a debit card and a credit card?

A. Debit cards are only used online.
B. Credit cards have spending limits.
C. Debit cards offer rewards programs.
D. Debit card transactions deduct funds directly from the user's bank account.
Answer» D. Debit card transactions deduct funds directly from the user's bank account.
3.

What is a credit card based on?

A. Prepaid funds loaded onto the card
B. The cardholder's promise to pay the issuer for the amount spent
C. Direct access to the cardholder's bank account
D. A monthly subscription fee
Answer» B. The cardholder's promise to pay the issuer for the amount spent
4.

What type of entity is E-Cash?

A. A cryptocurrency
B. A mobile wallet app
C. A financial technology company
D. An online marketplace
Answer» C. A financial technology company
5.

Which of the following is NOT a risk associated with E-payments?

A. Credit risk
B. Fraud risk
C. Liquidity risk
D. Delivery risk
Answer» D. Delivery risk
6.

What is a potential consequence of inadequate internal controls in E-payments?

A. Increased customer satisfaction
B. Higher risk of fraud and financial losses
C. Improved compliance with regulations
D. Faster transaction processing times
Answer» B. Higher risk of fraud and financial losses
7.

What type of risk arises from a credit union's inability to settle financial obligations on time?

A. Liquidity risk
B. Systemic risk
C. Strategic risk
D. Compliance risk
Answer» A. Liquidity risk
8.

Which risk involves potential harm to a credit union's reputation due to unmet customer expectations?

A. Operational risk
B. Strategic risk
C. Reputation risk
D. Systemic risk
Answer» C. Reputation risk
9.

What is an e-payment system?

A. A system for exchanging physical currency
B. A method of making transactions electronically
C. A platform for online auctions
D. A type of cryptocurrency
Answer» B. A method of making transactions electronically
10.

Which of the following is an advantage of e-payments?

A. Increased risk of theft
B. High transaction fees
C. Limited acceptance
D. Convenience and time savings
Answer» D. Convenience and time savings
11.

What is a disadvantage of using e-payments?

A. Potential security risks and hacking
B. Faster transaction times
C. Lower transaction fees
D. Increased anonymity
Answer» A. Potential security risks and hacking
12.

Why might transferring money between different e-payment systems be problematic?

A. All systems use the same currency.
B. Transfers are usually instantaneous.
C. Many systems lack interoperability and may require currency exchange.
D. Transfer fees are typically very low.
Answer» C. Many systems lack interoperability and may require currency exchange.
13.

What is a smart card?

A. A loyalty card for a specific store
B. A virtual credit card stored on a phone
C. A plastic card with an embedded microchip for data storage and processing
D. A type of contactless payment method
Answer» C. A plastic card with an embedded microchip for data storage and processing
14.

What is one of the main advantages of using smart cards?

A. Enhanced security features and encryption
B. Universal compatibility with all readers
C. Low production cost
D. Unlimited storage capacity
Answer» A. Enhanced security features and encryption
15.

Which of the following is a concern regarding the privacy of smart card information?

A. Smart cards are highly resistant to hacking.
B. Users have complete control over their data.
C. Information is stored locally on the card.
D. Potential access or misuse by unauthorized entities, including governments
Answer» D. Potential access or misuse by unauthorized entities, including governments
16.

How can smart cards be beneficial in healthcare?

A. Storing insurance information and medical history
B. Providing secure access to critical medical records and prescriptions
C. Monitoring patient vital signs remotely
D. Facilitating online medical consultations
Answer» B. Providing secure access to critical medical records and prescriptions
17.

What is a key characteristic of electronic payment in e-commerce?

A. It involves paperless monetary transactions.
B. It requires physical presence at a bank.
C. It is more time-consuming than manual processing.
D. It limits market reach for businesses.
Answer» A. It involves paperless monetary transactions.
18.

Which e-commerce payment method directly deducts funds from the customer's bank account?

A. Credit Card
B. Debit Card
C. E-Wallet
D. Smart Card
Answer» B. Debit Card
19.

What is the function of a CVN (Card Verification Number) in online credit card payments?

A. To store the cardholder's PIN
B. To track the cardholder's spending habits
C. To encrypt the cardholder's personal information
D. To enhance security and help detect fraudulent transactions
Answer» D. To enhance security and help detect fraudulent transactions
20.

What is an e-wallet?

A. A physical wallet for storing credit cards
B. A type of cryptocurrency
C. A prepaid account that stores payment information for multiple cards and accounts
D. A mobile app for online banking
Answer» C. A prepaid account that stores payment information for multiple cards and accounts
21.

What is the primary benefit of using net banking for e-commerce payments?

A. It allows direct payment from the customer's bank account without a physical card.
B. It offers rewards points and cashback on purchases.
C. It provides anonymity for online transactions.
D. It eliminates the need for internet access.
Answer» A. It allows direct payment from the customer's bank account without a physical card.
22.

How does mobile payment work for e-commerce transactions?

A. By using NFC (Near Field Communication) technology
B. By sending a payment request through text message or mobile app
C. By scanning a QR code displayed on the merchant's website
D. By making a voice call to the customer's bank
Answer» B. By sending a payment request through text message or mobile app
23.

What is B2B marketing?

A. Marketing to individual consumers
B. Marketing through social media platforms
C. Marketing to government agencies
D. Marketing products or services to other businesses
Answer» D. Marketing products or services to other businesses
24.

What is brand strategy?

A. A long-term plan for developing a successful brand
B. A short-term promotional campaign
C. A method of measuring brand awareness
D. A set of guidelines for brand logo design
Answer» A. A long-term plan for developing a successful brand
25.

What is data warehousing?

A. The process of deleting large amounts of data
B. The process of constructing and using a data warehouse for analytical reporting
C. The practice of collecting data from unauthorized sources
D. A type of data encryption method
Answer» B. The process of constructing and using a data warehouse for analytical reporting
26.

What is data mining?

A. The process of storing data in a secure location
B. The practice of manipulating data for fraudulent purposes
C. The process of analyzing large datasets to identify patterns and relationships
D. A type of data compression technique
Answer» C. The process of analyzing large datasets to identify patterns and relationships
27.

What is a key advantage of viral marketing?

A. Guaranteed sales conversion
B. Control over message dissemination
C. Potential for wide reach at low cost
D. High barrier to entry
Answer» C. Potential for wide reach at low cost
28.

Why is viral marketing considered non-invasive?

A. Users choose to share the content willingly.
B. It does not collect any user data.
C. It bypasses traditional advertising channels.
D. It relies on personal recommendations.
Answer» A. Users choose to share the content willingly.
29.

What is CRM (Customer Relationship Management)?

A. A software for managing employee payroll
B. A system for tracking inventory levels
C. A platform for online advertising
D. A strategy for managing interactions with customers
Answer» D. A strategy for managing interactions with customers
30.

Which of the following is a key feature of CRM?

A. Product design and development
B. Tracking customer interactions and history
C. Managing supply chain logistics
D. Financial accounting and reporting
Answer» B. Tracking customer interactions and history
31.

How can CRM benefit businesses?

A. Improve customer satisfaction and loyalty
B. Reduce employee productivity
C. Increase operational costs
D. Complicate business processes
Answer» A. Improve customer satisfaction and loyalty
32.

What is a cookie in the context of e-business?

A. A type of malware
B. A form of online payment
C. A small text file stored on a user's computer by a website
D. A method of data encryption
Answer» C. A small text file stored on a user's computer by a website
33.

How are cookies used in e-commerce?

A. To track user browsing history across different websites
B. To display targeted advertising based on user interests
C. To remember user login details and preferences
D. All of the above
Answer» D. All of the above
34.

What type of cookie is used to keep items in an online shopping cart?

A. Session cookie
B. Permanent cookie
C. Third-party cookie
D. Secure cookie
Answer» A. Session cookie
35.

What is permission marketing?

A. Marketing to a specific target audience
B. Marketing to consumers who have explicitly agreed to receive communication
C. Marketing through social media influencers
D. Marketing through unsolicited email
Answer» B. Marketing to consumers who have explicitly agreed to receive communication
36.

Which of the following is an example of permission marketing?

A. Cold calling potential customers
B. Displaying pop-up ads on websites
C. Opt-in email subscriptions
D. Sending unsolicited text messages
Answer» C. Opt-in email subscriptions
37.

What is affiliate marketing?

A. An arrangement where one party promotes another party's products for a commission
B. A type of influencer marketing
C. A form of paid advertising
D. A method of market research
Answer» A. An arrangement where one party promotes another party's products for a commission
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