Chapter: Unit 1
1.

By the 1960’s __________ were used to generate a limited range of pre-defined reports including income statements, balance sheets and sales reports

A. MIS
B. ERP
C. KIS
D. VB
Answer» A. MIS
2.

1990’s saw the introduction of the _____________ information systems.

A. Strategic
B. GUI
C. Decision
D. Executive
Answer» A. Strategic
3.

_____________ is often called the father of computers.

A. Babbage
B. Blaise
C. Hobbyists
D. Dovis
Answer» A. Babbage
4.

___________ is the act of informing or the state of being informed.

A. Data
B. System
C. Management
D. Information
Answer» D. Information
5.

Payroll Data includes wage structures, benefits, deductions and ___________.

A. Allowances
B. Bribe
C. Lose
D. Cheque
Answer» A. Allowances
6.

HRIS stands for _________________

A. Human Resource Information System.
B. HUDA Reserve Information System
C. Human Refraction Information System
D. Human Resource Institution System
Answer» C. Human Refraction Information System
7.

Advantages of HR Database are______________

A. Sharing of Data
B. Improved Security
C. Data Consistency
D. All of the above
Answer» D. All of the above
8.

Information systems that monitor the elementary activities and transactions of the organizations are:

A. Management-level system
B. Operational-level system
C. Knowledge-level system
D. Strategic level system
Answer» A. Management-level system
9.

Projections and responses to queries are information output characteristics associatedwith a(n):

A. DSS
B. MIS
C. ESS
D. TPS
Answer» C. ESS
10.

Summary transaction data, high-volume data, and simple models are information inputs characteristic of a(n):

A. DSS
B. MIS
C. ESS
D. TPS
Answer» B. MIS
11.

Which of the following individuals typically have less formal, advanced educational degrees and tend to process rather than create information?

A. Knowledge workers
B. Executives
C. System analysts
D. Data workers
Answer» D. Data workers
12.

Management information systems usually:

A. Serve managers interested in weekly, monthly, and yearly results, not day-to-day activities.
B. Help managers make decisions that are unique, rapidly changing, and not easilyspecified in advance.
C. Provide managers with a generalized computing and telecommunications capacitythat can be applied to a changing array of problems.
D. Perform and record the daily routine transactions necessary to the conduct of business.
Answer» A. Serve managers interested in weekly, monthly, and yearly results, not day-to-day activities.
13.

Decision support systems usually:

A. Serve managers interested in weekly, monthly, and yearly results, not day-to-day activities.
B. Help managers make decisions that are unique, rapidly changing, and not easilyspecified in advance.
C. Provide managers with a generalized computing and telecommunications capacity that can be applied to a changing array of problems.
D. Perform and record the daily routine transactions necessary to the conduct of business.
Answer» B. Help managers make decisions that are unique, rapidly changing, and not easilyspecified in advance.
14.

Identifying customers and markets using data on demographics, markets, consumer behavior, and trends is an example of a(n):

A. Operational-level sales and marketing information system.
B. Knowledge-level sales and marketing information system.
C. Management-level sales and marketing information system.
D. Strategic-level sales and marketing information system.
Answer» B. Knowledge-level sales and marketing information system.
15.

Deciding where to locate new production facilities is a(n) example of a manufacturing and production information system operating at the:

A. Operational level
B. Management level
C. Knowledge level
D. Strategic level
Answer» D. Strategic level
16.

Preparing short-term budgets is an example of finance and accounting information system operating at the:

A. Operational level
B. Management level
C. Knowledge level
D. Strategic level
Answer» B. Management level
17.

Tracking employee training, skills, and performance appraisals is an example of a human resource information system operating at the:

A. Operational level
B. Management level
C. Knowledge level
D. Strategic level
Answer» A. Operational level
18.

Assembling a product, identifying customers and hiring employees are:

A. Transactions
B. Phases
C. Business processes
D. Business functions
Answer» C. Business processes
19.

Which of the following is a network of facilities for procuring materials, transforming raw materials into intermediate and finished products, and distributing the finished products to customers?

A. Production chain
B. Primary chain
C. Supply chain
D. Distribution chain
Answer» D. Distribution chain
20.

Information systems can facilitate supply chain management by:

A. Tracking the status of orders.
B. Rapidly communicating orders.
C. Providing product specifications.
D. Doing all of the above.
Answer» D. Doing all of the above.
21.

Enterprise systems support:

A. Manufacturing processes.
B. Financial and accounting processes.
C. Human resource processes.
D. All of the above.
Answer» D. All of the above.
22.

A computer security protocol for logging in would be an example of the _ ___________ component of an information system.

A. software
B. hardware
C. data
D. procedure
Answer» C. data
23.

Nonroutine cognitive skills include:

A. communication.
B. problem-solving.
C. abstract reasoning.
D. collaboration.
Answer» B. problem-solving.
24.

The quality of your ____________is a large part of the quality of your information system.

A. computer
B. thinking
C. time
D. challenges
Answer» A. computer
25.

Which of the following is not a characteristic of good information?

A. interchangeability
B. relevance
C. cost effectiveness
D. timeliness
Answer» C. cost effectiveness
26.

A human order taker can be bypassed when using a(n) _____________ .

A. Office automation system
B. Management information system
C. Transaction processing system
D. Decision support system
Answer» C. Transaction processing system
27.

Data mining cannot be done if

A. operational data has not been archived
B. earlier management decisions are not available
C. the organization is large
D. all processing had been only batch processing
Answer» A. operational data has not been archived
28.

Knowledge based system supports____________ .

A. Knowledge of creation
B. Knowledge of support
C. Knowledge of Dissemination
D. All of the above
Answer» D. All of the above
29.

Information systems that monitor the elementary activities and transactions of the organizations are:

A. management-level systems
B. operational-level systems
C. knowledge-level systems
D. strategic-level systems
Answer» B. operational-level systems
30.

Projections and responses to queries are information output characteristics associated with a(n):

A. DSS
B. MIS
C. TPS
D. ESS
Answer» B. MIS
31.

Summary transaction data, high-volume data, and simple models are information inputs characteristic of a(n):

A. DSS
B. MIS
C. ESS
D. TPS
Answer» A. DSS
32.

Which of the following individuals typically have less formal, advanced educational degrees and tend to process rather than create information?

A. knowledge workers
B. executives
C. systems analysts
D. data workers
Answer» D. data workers
33.

Management information systems usually:

A. Serve managers interested in weekly, monthly, and yearly results, not day-to-day activities.
B. help managers make decisions that are unique, rapidly changing, and not easily specified in advance.
C. provide managers with a generalized computing and telecommunications capacity that can be applied to a changing array of problems
D. perform and record the daily routine transactions necessary to the conduct of business.
Answer» C. provide managers with a generalized computing and telecommunications capacity that can be applied to a changing array of problems
34.

Decision support systems usually:

A. serve managers interested in weekly, monthly, and yearly results, not day-to-day activities
B. help managers make decisions that are unique, rapidly changing, and not easily specified in advance.
C. provide managers with a generalized computing and telecommunications capacity that can be applied to a changing array of problems.
D. perform and record the daily routine transactions necessary to the conduct of business
Answer» B. help managers make decisions that are unique, rapidly changing, and not easily specified in advance.
35.

Identifying customers and markets using data on demographics, markets, consumer behavior, and trends is an example of a(n):

A. operational-level sales and marketing information system.
B. knowledge-level sales and marketing information system
C. management-level sales and marketing information system
D. strategic-level sales and marketing information system
Answer» D. strategic-level sales and marketing information system
36.

Deciding where to locate new production facilities is a(n) example of a manufacturing and production information system operating at:

A. operational level
B. management level
C. knowledge level
D. strategic level
Answer» C. knowledge level
37.

Preparing short-term budgets is an example of a finance and accounting information system operating at the:

A. operational level
B. management level
C. knowledge level
D. strategic level
Answer» B. management level
38.

Tracking employee training, skills, and performance appraisals is an example of a human resource information system operating at the:

A. operational level
B. management level
C. knowledge level
D. strategic level
Answer» D. strategic level
39.

A person machine-systems and a highly integrated grouping of information-processing functions designed to provide management with a comprehensive picture of specific operation is called

A. DSS
B. MIS
C. IIS
D. All of the above
Answer» B. MIS
40.

Which one of the following is not an important characteristic of useful and effective information?

A. Accuracy
B. Timeliness
C. Completeness
D. Economy
Answer» D. Economy
41.

The most important reason for failure of MIS is

A. Use of improper tools for design
B. Non involvement of end-user
C. Improper specification
D. None of the above
Answer» B. Non involvement of end-user
42.

Select the most appropriate statement among the following

A. Operational managers make unstructured decisions
B. Middle level managers undertake long range planning
C. As the management level goes up the hierarchy of information becomes more and more summarized
D. None of the above
Answer» C. As the management level goes up the hierarchy of information becomes more and more summarized
43.

Top level Managers use

A. Strategic information
B. Tactical information
C. Operational information
D. None of these
Answer» A. Strategic information
44.

System is an important factor of MIS. There are various types of systems. Which one of the following is not a system?

A. Physical system
B. Integrated system
C. Open system
D. Probabilistic system
Answer» B. Integrated system
45.

Which one of the following is not an approach for development of MIS?

A. Hierarchical approach
B. Integrative approach
C. Modular approach
D. Elective approach
Answer» B. Integrative approach
46.

In management information system which is the correct order of the reference of activities that the manager processes?

A. Planning, organizing, staffing, coordinating, directing, controlling
B. Planning, staffing, coordinating, organizing, directing, controlling
C. Planning, organizing, staffing, coordinating, controlling, directing
D. Planning, directing, organizing, staffing, coordinating, controlling.
Answer» A. Planning, organizing, staffing, coordinating, directing, controlling
47.

Management is linked to information by

A. decisions
B. data
C. both (a) and(b)
D. None of the above.
Answer» C. both (a) and(b)
48.

Which pattern reflects a pure executive form of management?

A. Functional
B. Line
C. Line and Staff
D. Committee
Answer» A. Functional
49.

Porter's value chain theory was introduced in

A. 1980
B. 1985
C. 1990
D. 1995
Answer» B. 1985
50.

If a university sets up a web-based information system that faculty could access to record student grades and to advise students, that would be an example of a/an

A. CRM
B. Intranet
C. ERP
D. Extranet
Answer» B. Intranet
51.

Which of the following is not a technology driver for an information system?

A. Enterprise applications
B. Object technologies
C. Knowledge asset management
D. Collaborative technologies
Answer» C. Knowledge asset management
52.

Which of the following is a deliverable of the system implementation phase in a formal system development process?

A. Technical hardware and software solution for the business problem
B. Business problem statement
C. Statement of the system users’ business requirements
D. Technical blueprint and specifications for a solution that fulfills the business requirements
Answer» A. Technical hardware and software solution for the business problem
53.

The application of information to scan an organisation’s environment is:

A. External communication.
B. Information overload.
C. Sensing.
D. Internal communication.
Answer» C. Sensing.
54.

When a bank uses information to launch a personalised credit card product this:

A. Manages risks.
B. Creates a new opportunity.
C. Adds value.
D. Reduces costs.
Answer» C. Adds value.
55.

When a bank uses business performance management software to monitor its performance in differences regions this:

A. Reduces costs.
B. Manages risks.
C. Adds value.
D. Creates a new opportunity.
Answer» B. Manages risks.
56.

When a bank offers web self-service for customers to answer their questions, the primary outcome is:

A. Adds value.
B. Manages risks.
C. Reduces costs.
D. Creates a new opportunity.
Answer» C. Reduces costs.
57.

The general transformation cycle for information is:

A. Information to data to knowledge.
B. Knowledge to data to information.
C. Data to knowledge to information.
D. Data to information to knowledge.
Answer» D. Data to information to knowledge.
Tags
Question and answers in Unit 1, Unit 1 multiple choice questions and answers, Unit 1 Important MCQs, Solved MCQs for Unit 1, Unit 1 MCQs with answers PDF download