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Chapter:

60+ Unit 2 Solved MCQs

in Performance Management

These multiple-choice questions (MCQs) are designed to enhance your knowledge and understanding in the following areas: Bachelor of Business Administration in Human Resource Management (BBA HRM) , Master of Business Administration (MBA) .

Chapters

Chapter: Unit 2
51.

Which of the following, if true, best supports the argument that a graphic rating scale is the most appropriate performance appraisal tool for Suzanne to use?

A. The firm wants Suzanne to evaluate her subordinates on an ongoing basis and to keep a log of critical incidents.
B. Employees in Suzanne's department who are categorized in the bottom 10% of the firm's employees will be immediately dismissed.
C. Suzanne wants to ensure that the firm is protected from employee discrimination lawsuits, so she has conducted a job analysis of each position.
D. Suzanne wants a quantitative rating of each employee based on competencies important to the firm, such as problem-solving skills.
Answer» D. Suzanne wants a quantitative rating of each employee based on competencies important to the firm, such as problem-solving skills.
52.

Which performance appraisal tool requires supervisors to categorize employees from best to worst on various traits?

A. digital dashboard
B. critical incident method
C. graphic rating scale
D. alternation ranking method
Answer» D. alternation ranking method
53.

Which performance appraisal tool is being used when a supervisor places predetermined percentages of rates into various performance categories?

A. behaviorally anchored rating scale
B. graphic ranking scale
C. alternation ranking
D. forced distribution
Answer» D. forced distribution
54.

Kendra needs to rate five of her subordinates. She makes a chart of all possible pairs of employees for each trait being evaluated. Then, she indicates the better employee of each pair with a positive symbol on the chart. Finally, she totals the number of positive symbols for each employee. Which method of performance appraisal has Kendra most likely used?

A. comparison ranking scale
B. graphic ranking scale
C. alternation ranking
D. paired comparison
Answer» D. paired comparison
55.

The process that enables manager to make comparison between employee's and his department goals is

A. direction sharing
B. goal alignment
C. rewards and recognition
D. coaching and development support
Answer» B. goal alignment
56.

An integral part of feedback process is

A. direction sharing
B. goal alignment
C. ongoing performance monitoring
D. coaching and development support
Answer» D. coaching and development support
57.

In 360-degree feedback, the ratings are collected from

A. supervisors
B. subordinates
C. peers
D. all of above
Answer» D. all of above
58.

When the action plan is prepared for correcting performance deficiencies is

A. satisfactory-promotable interview
B. satisfactory-not promotable interview
C. unsatisfactory-correctable interview
D. unsatisfactory-uncorrectable interview
Answer» C. unsatisfactory-correctable interview
59.

The quality and timeliness of work is classified as

A. "what you are measuring"
B. "how you are measuring
C. "what are the set standards"
D. "the rules of performance appraisals"
Answer» A. "what you are measuring"
60.

The employers generally use feedback to

A. employee development
B. avoid central tendency and biases
C. rank someone
D. hire the employee
Answer» A. employee development
61.

The building blocks of performance management are

A. 3
B. 4
C. 6
D. 6
Answer» D. 6
62.

The disadvantage of graphic rating scale is

A. halo effect
B. bias
C. central tendency
D. all of above
Answer» C. central tendency

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