______ is discretionary behaviour that is not part of an employee‟s formal job requirement, but that promotes the effective functioning of the organization.

Related MCQs

• Division of labor, authority hierarchy, formal selection, formal rules and regulations, impersonality, and career orientation are all features of:
• Berg and Chyung use an analogy to distinguish formal and informal learning. In this analogy, formal learning is represented as a journey by bus, whereas informal learning is characterized as what?
• If a solution to a particular problem is not vital to the functioning of an organization and management is willing to overlook the causes of the conflict, managers may choose to use which type of conflict resolution?
• Which organization is characterized by very formal rules, centralized authority, and narrow spans of control?
• A/An ________ is a formal evaluation of an organization's financial statements, performed either by an outside accounting firm or by an internal department.
• The type of unemployment that includes those persons who are unemployed for an intervening period of change over in job for better job is known as
• ______________________ teams are an effective way to allow people from diverse areas within an organization to exchange information, develop new ideas and solve problems, and coordinate complex project.
• A motivational approach in which an organization‟s financial statements are opened to and shared with all of the employees is called ___________
• In a highly formalized organization, job behaviours are relatively
• Which of the following is not a requirement in your text‟s definition of conflict?