Q.

Which of the following statements about the sales force in the 21st century is true?

A. Sales managers will use a hands-off approach and let the professional salesperson be his or her own boss
B. Transactional exchanges no longer occur
C. Sales management must be smart and nimble and provide technology-centered solutions to support the sales effort
D. Salespeople make little use of the Internet because they realize the importance of the personal touch
E. one of the above
Answer» C. Sales management must be smart and nimble and provide technology-centered solutions to support the sales effort
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