Q.

Which of the following features characterize the Balance Score Card Method?
I. The score cards are cascading in nature and as such are all pervasive in an organization
II. It is supported by effective communication system
III. Standardization of goals is not rigid
IV. Customer focus is an integral part of Balanced Score cards

A. I, II and III
B. II, III and IV
C. I, II, and IV
D. I, III and IV
Answer» C. I, II, and IV
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