Three stages of consumer lifecycle are_______, customer retention and customer development.

Related MCQs

• Sending a birthday card to consumer is an example of ______.
• ________is the element of the service mix which allows the consumer again to make judgments on the organisation.
• Direct marketing has three characteristics namely: Direct Response, _______, build and maintain a database of customers and prospects
• ________ is a comprehensive approach for creating maintaining and expanding customer relationship.
• Answer in one word: Three approaches in Direct marketing are- Stand-alone, Integrated and ___.
• Three strategies of Relationship marketing are get found, get followed and ____.
• Direct Marketing plays a broader role, that of building _______with the customer by communicating with them regularly.
• One of the _______of direct marketing is effective only when all information about the individual customer is available.
• One of the main benefits of a Customer Relationship Marketing system is that it smoothens_______ process.
• _____ is the process of selling related, an added item to a customer.