1. |
By the 1960’s __________ were used to generate a limited range of pre-defined reports including income statements, balance sheets and sales reports |
A. | MIS |
B. | ERP |
C. | KIS |
D. | VB |
Answer» A. MIS |
2. |
1990’s saw the introduction of the _____________ information systems. |
A. | Strategic |
B. | GUI |
C. | Decision |
D. | Executive |
Answer» A. Strategic |
3. |
_____________ is often called the father of computers. |
A. | Babbage |
B. | Blaise |
C. | Hobbyists |
D. | Dovis |
Answer» A. Babbage |
4. |
___________ is the act of informing or the state of being informed. |
A. | Data |
B. | System |
C. | Management |
D. | Information |
Answer» D. Information |
5. |
Payroll Data includes wage structures, benefits, deductions and ___________. |
A. | Allowances |
B. | Bribe |
C. | Lose |
D. | Cheque |
Answer» A. Allowances |
6. |
HRIS stands for _________________ |
A. | Human Resource Information System. |
B. | HUDA Reserve Information System |
C. | Human Refraction Information System |
D. | Human Resource Institution System |
Answer» C. Human Refraction Information System |
7. |
Advantages of HR Database are______________ |
A. | Sharing of Data |
B. | Improved Security |
C. | Data Consistency |
D. | All of the above |
Answer» D. All of the above |
8. |
Information systems that monitor the elementary activities and transactions of the organizations are: |
A. | Management-level system |
B. | Operational-level system |
C. | Knowledge-level system |
D. | Strategic level system |
Answer» A. Management-level system |
9. |
Projections and responses to queries are information output characteristics associatedwith a(n): |
A. | DSS |
B. | MIS |
C. | ESS |
D. | TPS |
Answer» C. ESS |
10. |
Summary transaction data, high-volume data, and simple models are information inputs characteristic of a(n): |
A. | DSS |
B. | MIS |
C. | ESS |
D. | TPS |
Answer» B. MIS |
11. |
Which of the following individuals typically have less formal, advanced educational degrees and tend to process rather than create information? |
A. | Knowledge workers |
B. | Executives |
C. | System analysts |
D. | Data workers |
Answer» D. Data workers |
12. |
Management information systems usually: |
A. | Serve managers interested in weekly, monthly, and yearly results, not day-to-day activities. |
B. | Help managers make decisions that are unique, rapidly changing, and not easilyspecified in advance. |
C. | Provide managers with a generalized computing and telecommunications capacitythat can be applied to a changing array of problems. |
D. | Perform and record the daily routine transactions necessary to the conduct of business. |
Answer» A. Serve managers interested in weekly, monthly, and yearly results, not day-to-day activities. |
13. |
Decision support systems usually: |
A. | Serve managers interested in weekly, monthly, and yearly results, not day-to-day activities. |
B. | Help managers make decisions that are unique, rapidly changing, and not easilyspecified in advance. |
C. | Provide managers with a generalized computing and telecommunications capacity that can be applied to a changing array of problems. |
D. | Perform and record the daily routine transactions necessary to the conduct of business. |
Answer» B. Help managers make decisions that are unique, rapidly changing, and not easilyspecified in advance. |
14. |
Identifying customers and markets using data on demographics, markets, consumer behavior, and trends is an example of a(n): |
A. | Operational-level sales and marketing information system. |
B. | Knowledge-level sales and marketing information system. |
C. | Management-level sales and marketing information system. |
D. | Strategic-level sales and marketing information system. |
Answer» B. Knowledge-level sales and marketing information system. |
15. |
Deciding where to locate new production facilities is a(n) example of a manufacturing and production information system operating at the: |
A. | Operational level |
B. | Management level |
C. | Knowledge level |
D. | Strategic level |
Answer» D. Strategic level |
16. |
Preparing short-term budgets is an example of finance and accounting information system operating at the: |
A. | Operational level |
B. | Management level |
C. | Knowledge level |
D. | Strategic level |
Answer» B. Management level |
17. |
Tracking employee training, skills, and performance appraisals is an example of a human resource information system operating at the: |
A. | Operational level |
B. | Management level |
C. | Knowledge level |
D. | Strategic level |
Answer» A. Operational level |
18. |
Assembling a product, identifying customers and hiring employees are: |
A. | Transactions |
B. | Phases |
C. | Business processes |
D. | Business functions |
Answer» C. Business processes |
19. |
Which of the following is a network of facilities for procuring materials, transforming raw materials into intermediate and finished products, and distributing the finished products to customers? |
A. | Production chain |
B. | Primary chain |
C. | Supply chain |
D. | Distribution chain |
Answer» D. Distribution chain |
20. |
Information systems can facilitate supply chain management by: |
A. | Tracking the status of orders. |
B. | Rapidly communicating orders. |
C. | Providing product specifications. |
D. | Doing all of the above. |
Answer» D. Doing all of the above. |
21. |
Enterprise systems support: |
A. | Manufacturing processes. |
B. | Financial and accounting processes. |
C. | Human resource processes. |
D. | All of the above. |
Answer» D. All of the above. |
22. |
A computer security protocol for logging in would be an example of the _ ___________ component of an information system. |
A. | software |
B. | hardware |
C. | data |
D. | procedure |
Answer» C. data |
23. |
Nonroutine cognitive skills include: |
A. | communication. |
B. | problem-solving. |
C. | abstract reasoning. |
D. | collaboration. |
Answer» B. problem-solving. |
24. |
The quality of your ____________is a large part of the quality of your information system. |
A. | computer |
B. | thinking |
C. | time |
D. | challenges |
Answer» A. computer |
25. |
Which of the following is not a characteristic of good information? |
A. | interchangeability |
B. | relevance |
C. | cost effectiveness |
D. | timeliness |
Answer» C. cost effectiveness |
26. |
A human order taker can be bypassed when using a(n) _____________ . |
A. | Office automation system |
B. | Management information system |
C. | Transaction processing system |
D. | Decision support system |
Answer» C. Transaction processing system |
27. |
Data mining cannot be done if |
A. | operational data has not been archived |
B. | earlier management decisions are not available |
C. | the organization is large |
D. | all processing had been only batch processing |
Answer» A. operational data has not been archived |
28. |
Knowledge based system supports____________ . |
A. | Knowledge of creation |
B. | Knowledge of support |
C. | Knowledge of Dissemination |
D. | All of the above |
Answer» D. All of the above |
29. |
Information systems that monitor the elementary activities and transactions of the organizations are: |
A. | management-level systems |
B. | operational-level systems |
C. | knowledge-level systems |
D. | strategic-level systems |
Answer» B. operational-level systems |
30. |
Projections and responses to queries are information output characteristics associated with a(n): |
A. | DSS |
B. | MIS |
C. | TPS |
D. | ESS |
Answer» B. MIS |
31. |
Summary transaction data, high-volume data, and simple models are information inputs characteristic of a(n): |
A. | DSS |
B. | MIS |
C. | ESS |
D. | TPS |
Answer» A. DSS |
32. |
Which of the following individuals typically have less formal, advanced educational degrees and tend to process rather than create information? |
A. | knowledge workers |
B. | executives |
C. | systems analysts |
D. | data workers |
Answer» D. data workers |
33. |
Management information systems usually: |
A. | Serve managers interested in weekly, monthly, and yearly results, not day-to-day activities. |
B. | help managers make decisions that are unique, rapidly changing, and not easily specified in advance. |
C. | provide managers with a generalized computing and telecommunications capacity that can be applied to a changing array of problems |
D. | perform and record the daily routine transactions necessary to the conduct of business. |
Answer» C. provide managers with a generalized computing and telecommunications capacity that can be applied to a changing array of problems |
34. |
Decision support systems usually: |
A. | serve managers interested in weekly, monthly, and yearly results, not day-to-day activities |
B. | help managers make decisions that are unique, rapidly changing, and not easily specified in advance. |
C. | provide managers with a generalized computing and telecommunications capacity that can be applied to a changing array of problems. |
D. | perform and record the daily routine transactions necessary to the conduct of business |
Answer» B. help managers make decisions that are unique, rapidly changing, and not easily specified in advance. |
35. |
Identifying customers and markets using data on demographics, markets, consumer behavior, and trends is an example of a(n): |
A. | operational-level sales and marketing information system. |
B. | knowledge-level sales and marketing information system |
C. | management-level sales and marketing information system |
D. | strategic-level sales and marketing information system |
Answer» D. strategic-level sales and marketing information system |
36. |
Deciding where to locate new production facilities is a(n) example of a manufacturing and production information system operating at: |
A. | operational level |
B. | management level |
C. | knowledge level |
D. | strategic level |
Answer» C. knowledge level |
37. |
Preparing short-term budgets is an example of a finance and accounting information system operating at the: |
A. | operational level |
B. | management level |
C. | knowledge level |
D. | strategic level |
Answer» B. management level |
38. |
Tracking employee training, skills, and performance appraisals is an example of a human resource information system operating at the: |
A. | operational level |
B. | management level |
C. | knowledge level |
D. | strategic level |
Answer» D. strategic level |
39. |
A person machine-systems and a highly integrated grouping of information-processing functions designed to provide management with a comprehensive picture of specific operation is called |
A. | DSS |
B. | MIS |
C. | IIS |
D. | All of the above |
Answer» B. MIS |
40. |
Which one of the following is not an important characteristic of useful and effective information? |
A. | Accuracy |
B. | Timeliness |
C. | Completeness |
D. | Economy |
Answer» D. Economy |
41. |
The most important reason for failure of MIS is |
A. | Use of improper tools for design |
B. | Non involvement of end-user |
C. | Improper specification |
D. | None of the above |
Answer» B. Non involvement of end-user |
42. |
Select the most appropriate statement among the following |
A. | Operational managers make unstructured decisions |
B. | Middle level managers undertake long range planning |
C. | As the management level goes up the hierarchy of information becomes more and more summarized |
D. | None of the above |
Answer» C. As the management level goes up the hierarchy of information becomes more and more summarized |
43. |
Top level Managers use |
A. | Strategic information |
B. | Tactical information |
C. | Operational information |
D. | None of these |
Answer» A. Strategic information |
44. |
System is an important factor of MIS. There are various types of systems. Which one of the following is not a system? |
A. | Physical system |
B. | Integrated system |
C. | Open system |
D. | Probabilistic system |
Answer» B. Integrated system |
45. |
Which one of the following is not an approach for development of MIS? |
A. | Hierarchical approach |
B. | Integrative approach |
C. | Modular approach |
D. | Elective approach |
Answer» B. Integrative approach |
46. |
In management information system which is the correct order of the reference of activities that the manager processes? |
A. | Planning, organizing, staffing, coordinating, directing, controlling |
B. | Planning, staffing, coordinating, organizing, directing, controlling |
C. | Planning, organizing, staffing, coordinating, controlling, directing |
D. | Planning, directing, organizing, staffing, coordinating, controlling. |
Answer» A. Planning, organizing, staffing, coordinating, directing, controlling |
47. |
Management is linked to information by |
A. | decisions |
B. | data |
C. | both (a) and(b) |
D. | None of the above. |
Answer» C. both (a) and(b) |
48. |
Which pattern reflects a pure executive form of management? |
A. | Functional |
B. | Line |
C. | Line and Staff |
D. | Committee |
Answer» A. Functional |
49. |
Porter's value chain theory was introduced in |
A. | 1980 |
B. | 1985 |
C. | 1990 |
D. | 1995 |
Answer» B. 1985 |
50. |
If a university sets up a web-based information system that faculty could access to record student grades and to advise students, that would be an example of a/an |
A. | CRM |
B. | Intranet |
C. | ERP |
D. | Extranet |
Answer» B. Intranet |
51. |
Which of the following is not a technology driver for an information system? |
A. | Enterprise applications |
B. | Object technologies |
C. | Knowledge asset management |
D. | Collaborative technologies |
Answer» C. Knowledge asset management |
52. |
Which of the following is a deliverable of the system implementation phase in a formal system development process? |
A. | Technical hardware and software solution for the business problem |
B. | Business problem statement |
C. | Statement of the system users’ business requirements |
D. | Technical blueprint and specifications for a solution that fulfills the business requirements |
Answer» A. Technical hardware and software solution for the business problem |
53. |
The application of information to scan an organisation’s environment is: |
A. | External communication. |
B. | Information overload. |
C. | Sensing. |
D. | Internal communication. |
Answer» C. Sensing. |
54. |
When a bank uses information to launch a personalised credit card product this: |
A. | Manages risks. |
B. | Creates a new opportunity. |
C. | Adds value. |
D. | Reduces costs. |
Answer» C. Adds value. |
55. |
When a bank uses business performance management software to monitor its performance in differences regions this: |
A. | Reduces costs. |
B. | Manages risks. |
C. | Adds value. |
D. | Creates a new opportunity. |
Answer» B. Manages risks. |
56. |
When a bank offers web self-service for customers to answer their questions, the primary outcome is: |
A. | Adds value. |
B. | Manages risks. |
C. | Reduces costs. |
D. | Creates a new opportunity. |
Answer» C. Reduces costs. |
57. |
The general transformation cycle for information is: |
A. | Information to data to knowledge. |
B. | Knowledge to data to information. |
C. | Data to knowledge to information. |
D. | Data to information to knowledge. |
Answer» D. Data to information to knowledge. |
58. |
What type of system tracks inventory and related business processes across departments and companies? |
A. | Strategic information systems |
B. | Data processing systems |
C. | Inventory management systems |
D. | Supply chain management systems |
Answer» D. Supply chain management systems |
59. |
What type of system tracks and analyzes transactions made by customers? |
A. | Decision support systems |
B. | Tactical systems |
C. | Customer relationship management systems |
D. | Knowledge base systems |
Answer» C. Customer relationship management systems |
60. |
What type of system tracks and analyzes all of the activities in the sales process? |
A. | Customer information systems |
B. | Decision support systems |
C. | Sales force automation systems |
D. | Sales process management systems |
Answer» C. Sales force automation systems |
61. |
What terms is used to identify technology that is used to support many people working together on one project? |
A. | E-collaboration |
B. | I-technology |
C. | Social networking |
D. | Knowledge management |
Answer» A. E-collaboration |
62. |
What term is used to identify people coming together from various geographical Locations to complete some task? |
A. | I-team |
B. | Virtual team |
C. | Online work group |
D. | Distributed team |
Answer» B. Virtual team |
63. |
What type of Web site allows visitors to create and maintain information posted on its site? |
A. | Open source site |
B. | Wiki |
C. | Knowledge construction sites |
D. | FTP site |
Answer» B. Wiki |
64. |
Which person oversees an organization's entire information system? |
A. | CTO |
B. | CSO |
C. | CIO |
D. | CPO |
Answer» C. CIO |
65. |
Which type of system includes all technology systems and software across an organization? |
A. | Knowledge based systems |
B. | Strategic information systems |
C. | Enterprise resource planning systems |
D. | Management information systems |
Answer» C. Enterprise resource planning systems |
66. |
What is the term used to depict aged information systems that are technologically out-of-date? |
A. | Outdated information systems |
B. | Obsolete systems |
C. | Archaic systems |
D. | Legacy information systems |
Answer» D. Legacy information systems |
67. |
Which of the following ERP providers specialize in providing financial management, distribution, manufacturing, project accounting, human resource management, and business analytics to small-to-medium businesses? |
A. | SAP |
B. | Oracle/PeopleSoft |
C. | SSA Global |
D. | Microsoft |
Answer» D. Microsoft |
68. |
To do business process modeling the analyst needs business profile and. |
A. | business constraints |
B. | business rules |
C. | business models |
D. | business drivers |
Answer» C. business models |
69. |
The environment for the actual system operation is called the _______________ environment. |
A. | operational |
B. | test |
C. | management |
D. | analyst |
Answer» A. operational |
70. |
A successful information system requires training for |
A. | users |
B. | managers |
C. | IT staff members |
D. | all of the above |
Answer» D. all of the above |
71. |
Operations Documentation Include |
A. | Special forms required, including online forms |
B. | Error and informational messages to operators and restart procedures |
C. | Special instructions, such as security requirements |
D. | all of the above |
Answer» D. all of the above |
72. |
Written or other visual information about an application system, how it works, and how to use it best describes: |
A. | System documentation |
B. | Operations Documentation |
C. | Message documentation |
D. | User documentation |
Answer» D. User documentation |
73. |
____________ are numbers or letters assigned in a specific order. |
A. | Category codes |
B. | Alphabetic codes |
C. | Block sequence codes |
D. | Sequence codes |
Answer» D. Sequence codes |
74. |
Which of the following is not an external factor that will affect a project? |
A. | Customers |
B. | Existing Systems |
C. | Economy |
D. | Technology |
Answer» B. Existing Systems |
75. |
Which of the following is not a main reason for a system request? |
A. | Improved service |
B. | Support for new products and services |
C. | Better performance |
D. | Technology |
Answer» D. Technology |
76. |
Which of the following is not considered when analyst analyze risk |
A. | Probability |
B. | Financial impact of the risk. |
C. | Risk nature |
D. | Reliability |
Answer» D. Reliability |
77. |
Risk management can be defined as the art and science of _________ risk factors throughout the life cycle of a project. |
A. | researching, reviewing, and acting on |
B. | identifying, analyzing, and responding to |
C. | reviewing, monitoring, and managing |
D. | identifying, reviewing, and avoiding |
Answer» A. researching, reviewing, and acting on |
78. |
Risk Management includes all of the following processes except: |
A. | Risk Monitoring and Control |
B. | Risk Identification |
C. | Risk Avoidance |
D. | Risk Response Planning |
Answer» C. Risk Avoidance |
79. |
When should a risk be avoided? |
A. | When the risk event has a low probability of occurrence and low impact |
B. | When the risk event is unacceptable -- generally one with a very high probability of occurrence and high impact |
C. | When it can be transferred by purchasing insurance |
D. | A risk event can never be avoided |
Answer» B. When the risk event is unacceptable -- generally one with a very high probability of occurrence and high impact |
80. |
Risk mitigation involves all but which of the following: |
A. | Developing system standards (policies, procedures, responsibility standards) |
B. | Obtaining insurance against loss |
C. | Identification of project risks |
D. | Performing contingent planning |
Answer» C. Identification of project risks |
81. |
Suppose a project has many hazards that could easily injure one or more persons and there is no method of avoiding the potential for damages. The project manager should consider __________ as a means of deflecting the risk. |
A. | abandoning the project |
B. | buying insurance for personal bodily injury |
C. | establishing a contingency fund |
D. | establishing a management reserve |
Answer» B. buying insurance for personal bodily injury |
82. |
The ____________ design of an information system is a plan for the actual implementation of the system. |
A. | physical |
B. | logical |
C. | vertical |
D. | horizontal |
Answer» A. physical |
83. |
Report that trace the entry of and changes to critical data values are called _________ and are essential in every system |
A. | Risk |
B. | audit trails |
C. | undo transactions |
D. | ROI |
Answer» A. Risk |
84. |
The focus on defining the activities associated with the system is a __________ methodology. |
A. | data centered |
B. | life cycle |
C. | object-oriented |
D. | process centered |
Answer» D. process centered |
85. |
Computing systems can provide strategic information by |
A. | Making decision analysis possible |
B. | providing corporate models for long-range planning |
C. | Causing managers to think |
D. | All of the above |
Answer» D. All of the above |
86. |
An econometric model requires |
A. | A computer with large auxiliary storage capacity |
B. | A data base of economic data |
C. | A model base of quantitative analysis programs |
D. | All of the above |
Answer» D. All of the above |
87. |
Benefits from a computerised MIS include: |
A. | higher returns on short-term investments |
B. | less frequent and smaller short-term loans |
C. | lower rates of interest |
D. | all of the above |
Answer» D. all of the above |
88. |
The manager, in using the systems approach, should subdivide the firm into subsystems based on |
A. | functional areas-marketing, finance, and manufacturing |
B. | management levels-strategic, tactical, and operational |
C. | resource flows-manpower, money, machines, and material |
D. | any of the above represent acceptable subsystem divisions. |
Answer» D. any of the above represent acceptable subsystem divisions. |
89. |
Functional information subsystems can be classified into |
A. | communication process wherein information is recorded, stored, processed and retrieved for managerial decision-making |
B. | communication process wherein data is recorded, stored, processed and retrieved for managerial decision-making |
C. | communication process wherein data is converted into information |
D. | all of the above |
Answer» A. communication process wherein information is recorded, stored, processed and retrieved for managerial decision-making |
90. |
Which of the following is correct for MIS:: |
A. | communication process wherein information is recorded, stored, processed and retrieved for managerial decision-making |
B. | communication process wherein data is recorded, stored, processed and retrieved for managerial decision-making |
C. | communication process wherein data is converted into information |
D. | All of the above |
Answer» B. communication process wherein data is recorded, stored, processed and retrieved for managerial decision-making |
91. |
The model base contains programs |
A. | written by the firm's programmers |
B. | provided by the computer vendor |
C. | purchased from outside firms, such as software houses |
D. | All of the above |
Answer» D. All of the above |
92. |
Which of the following statements is correct? |
A. | most analysts agree on the structure and organization of MIS |
B. | operational planning reports are a primary informational tool for middle management. |
C. | an MIS focuses on managing information generated with a computer system |
D. | the cross reference of data items is an integral feature of the simple structure used in database organization. |
Answer» C. an MIS focuses on managing information generated with a computer system |
93. |
The selection of the solution technique to the implemented by a computing system should be made by |
A. | an operations research expert |
B. | a computer programmer |
C. | system analysts |
D. | a computing system user |
Answer» C. system analysts |
94. |
What among the following are the primary characteristics that information must process? i) Relevance ii) Availability iii) Timeliness iv) Accuracy |
A. | Only i, ii, and iii |
B. | Only ii, iii and iv |
C. | Only i, iii and iv |
D. | All i, ii, iii, and iv |
Answer» A. Only i, ii, and iii |
95. |
Which of the following models are developed on the principles of business management, accounting and econometrics? |
A. | Behavioral model |
B. | Management science models |
C. | Operations research models |
D. | Policy making models |
Answer» B. Management science models |
96. |
An .................is a set of processes and procedures that transform data into information and knowledge. |
A. | information system |
B. | Knowledge system |
C. | Database system |
D. | Computer system |
Answer» A. information system |
97. |
A system is called ..................... when the inputs, process and the outputs are known with certainty. |
A. | Probablistics |
B. | Deterministic |
C. | Open |
D. | Close |
Answer» B. Deterministic |
98. |
Which of the following steps is/are the implementation plans involved in MIS? i) Preparing organizational plans ii) Planning of work flow iii) Training of personnel iv) Development of software v) Acquiring computer hardware |
A. | i, ii and iii only |
B. | i, ii, iii and iv only |
C. | i, ii, iv and v only |
D. | All i, ii, iii, iv and v |
Answer» D. All i, ii, iii, iv and v |
99. |
Which of the following is included in the Office automation systems? i) Word processing ii) Electronic mail iii) Voice mail iv) Electronic calendaring v) Audio conferencing |
A. | i, ii, iii and v only |
B. | i, ii, iii and iv only |
C. | i, ii, iv and v only |
D. | All i, ii, iii, iv and v |
Answer» D. All i, ii, iii, iv and v |
100. |
In a typical ................ network, application processing is shared between clients and one more servers. |
A. | client server computing |
B. | cloud computing |
C. | mobile computing |
D. | data computing |
Answer» A. client server computing |