McqMate
| 101. |
The communication cycle, the process of re translation of signals into ideas is called |
| A. | encoding. |
| B. | decoding. |
| C. | response. |
| D. | feedback. |
| Answer» B. decoding. | |
| 102. |
If each line in the inside address is started after leaving a small gap, it is known as |
| A. | block form. |
| B. | correct form. |
| C. | indented form. |
| D. | address form. |
| Answer» C. indented form. | |
| 103. |
The inside address should be written |
| A. | below the salutation |
| B. | above the heading. |
| C. | above the salutation. |
| D. | above the date. |
| Answer» C. above the salutation. | |
| 104. |
Reports from the subordinates to the superiors take the form of |
| A. | upward communication. |
| B. | downward communication. |
| C. | face-to-face communication. |
| D. | visual communication. |
| Answer» A. upward communication. | |
| 105. |
Pictures, slides, films fall under |
| A. | body languages. |
| B. | audio-visual communication. |
| C. | reporting. |
| D. | visual communication. |
| Answer» B. audio-visual communication. | |
| 106. |
Realizing the potential of the self is part of the |
| A. | communication development. |
| B. | language development. |
| C. | skill development. |
| D. | personality development. |
| Answer» D. personality development. | |
| 107. |
Salutation |
| A. | comes above inside address. |
| B. | begins at left hand margin of the letter. |
| C. | comes at the end of the letter. |
| D. | comes in body of the letter. |
| Answer» B. begins at left hand margin of the letter. | |
| 108. |
Messieurs |
| A. | a french term meaning gentlemen |
| B. | used in singular. |
| C. | is a title like doctor |
| D. | many. |
| Answer» A. a french term meaning gentlemen | |
| 109. |
A memo is an example for |
| A. | internal communication. |
| B. | external communication. |
| C. | lateral communication. |
| D. | written communication. |
| Answer» A. internal communication. | |
| 110. |
Gestures is an example for |
| A. | body language. |
| B. | grammar. |
| C. | speeches. |
| D. | written. |
| Answer» A. body language. | |
| 111. |
Communication over telephone is an example for |
| A. | oral communication |
| B. | audio-visual communication. |
| C. | internal communication. |
| D. | written. |
| Answer» A. oral communication | |
| 112. |
The term “communis” derived from ___word. |
| A. | greek. |
| B. | latin. |
| C. | chinese. |
| D. | english. |
| Answer» B. latin. | |
| 113. |
Communication means ___information, feeling and thoughts, with others. |
| A. | to receive. |
| B. | exchange of. |
| C. | conveying. |
| D. | all the above. |
| Answer» B. exchange of. | |
| 114. |
Grapevine communication is associated with _____communication. |
| A. | formal |
| B. | informal |
| C. | horizontal |
| D. | vertical. |
| Answer» B. informal | |
| 115. |
Lateral communication is between |
| A. | superior and subordinate. |
| B. | same cadre of personal. |
| C. | subordinate and superior. |
| D. | among all. |
| Answer» B. same cadre of personal. | |
| 116. |
Audio Visual communication combines |
| A. | auditory only. |
| B. | visual only. |
| C. | both auditory & visual. |
| D. | written. |
| Answer» C. both auditory & visual. | |
| 117. |
Communication problems otherwise known as |
| A. | enquire. |
| B. | barriers. |
| C. | encoding. |
| D. | decoding. |
| Answer» B. barriers. | |
| 118. |
Posters fall under _______communication. |
| A. | oral. |
| B. | visual. |
| C. | written. |
| D. | spoken. |
| Answer» B. visual. | |
| 119. |
Informal communication is otherwise known as ______ communication. |
| A. | grapevine. |
| B. | lateral. |
| C. | visual. |
| D. | horizontal. |
| Answer» A. grapevine. | |
| 120. |
Horizontal communication flows through _______ |
| A. | face-to-face discussion. |
| B. | telephonic talk. |
| C. | periodical meeting. |
| D. | all the above. |
| Answer» D. all the above. | |
| 121. |
Face-to-face communication is a ______ |
| A. | visual communication. |
| B. | direct conversation. |
| C. | oral communication |
| D. | written. |
| Answer» B. direct conversation. | |
| 122. |
Physical Barriers to communication are ______ |
| A. | time and distance. |
| B. | interpretation of words. |
| C. | denotations. |
| D. | connotations. |
| Answer» A. time and distance. | |
| 123. |
___ is the process of arriving at agreement through consultation. |
| A. | consensus. |
| B. | horizontal. |
| C. | vertical. |
| D. | meaning. |
| Answer» A. consensus. | |
| 124. |
Information must be |
| A. | accurate, complete, clear. |
| B. | inaccurate, incomplete. |
| C. | irregular. |
| D. | clear. |
| Answer» A. accurate, complete, clear. | |
| 125. |
Effective advice_____ |
| A. | is both man-oriented and work oriented. |
| B. | is given in the workers interest. |
| C. | promotes understandings. |
| D. | all the above. |
| Answer» D. all the above. | |
| 126. |
All the media available can be broadly classified into _____groups. |
| A. | two. |
| B. | three. |
| C. | four. |
| D. | five |
| Answer» C. four. | |
| 127. |
Audio-Visual communication is most suitable for mass___and mass_____ |
| A. | publicity & education. |
| B. | policies & political. |
| C. | save & store. |
| D. | publicity& policies. |
| Answer» A. publicity & education. | |
| 128. |
_____ communication is the most popular means of transmitting message. |
| A. | written |
| B. | oral. |
| C. | visual. |
| D. | face-to-face. |
| Answer» B. oral. | |
| 129. |
On the _____ it is possible to get immediate feedback |
| A. | letter. |
| B. | telephone. |
| C. | e-mail. |
| D. | fax. |
| Answer» B. telephone. | |
| 130. |
Which of the following is correct? |
| A. | on my address. |
| B. | to my address. |
| C. | in my address. |
| D. | the my address. |
| Answer» B. to my address. | |
| 131. |
When Respected Sir is the salutation the appropriate complimentary clause is ____ |
| A. | yours sincerely. |
| B. | yours faithfully. |
| C. | yours affectionately. |
| D. | yours lovingly. |
| Answer» A. yours sincerely. | |
| 132. |
Appropriate salutation for an application is ______ |
| A. | my dear sir. |
| B. | sir. |
| C. | dear sir. |
| D. | sir mr. x. |
| Answer» B. sir. | |
| 133. |
Margin to a letter is like _____ |
| A. | frame of a picture. |
| B. | evidence for the communication. |
| C. | engine to a machine |
| D. | boarder |
| Answer» A. frame of a picture. | |
| 134. |
Conciseness means _______ |
| A. | brevity. |
| B. | courtesy. |
| C. | coherence. |
| D. | convincing. |
| Answer» B. courtesy. | |
| 135. |
Date of the letter shall be placed in the ______hand corner of a letter. |
| A. | left. |
| B. | right. |
| C. | both (1 & 2). |
| D. | anywhere in a letter. |
| Answer» C. both (1 & 2). | |
| 136. |
Verification of the performance of communication is associated with______ |
| A. | communication audit. |
| B. | communication training. |
| C. | communication feedback. |
| D. | communication process. |
| Answer» D. communication process. | |
| 137. |
A group discussion of a real life situation with in a training environment is ____ |
| A. | discussion. |
| B. | listening. |
| C. | case study meth |
| Answer» A. discussion. | |
| 138. |
Bad Listeners will make ______communication |
| A. | good. |
| B. | bad. |
| C. | excellent. |
| D. | rather favourable. |
| Answer» B. bad. | |
| 139. |
Post script appears in a letter___ |
| A. | in the beginning. |
| B. | in the middle. |
| C. | at the end |
| Answer» C. at the end | |
| 140. |
One of the major drawbacks of the grapevine is that it may spread ____news which may sometimes prove harmful even to the employees. |
| A. | baseless. |
| B. | good. |
| C. | urgent. |
| D. | secret |
| Answer» D. secret | |
| 141. |
The possibility of misunderstanding at any step _____ |
| A. | brain drain. |
| B. | output. |
| C. | channel. |
| D. | medium. |
| Answer» A. brain drain. | |
| 142. |
The information the receiver gets is called ____ |
| A. | message. |
| B. | output. |
| C. | input. |
| D. | source. |
| Answer» A. message. | |
| 143. |
------- is the Sources of information |
| A. | old files. |
| B. | observation. |
| C. | meeting. |
| D. | all the above. |
| Answer» D. all the above. | |
| 144. |
Information about its products is ____information. |
| A. | external. |
| B. | internal. |
| C. | planning. |
| D. | deciding. |
| Answer» B. internal. | |
| 145. |
A business letter serves as a record for ____-reference. |
| A. | past. |
| B. | present. |
| C. | future. |
| D. | both (2) & (3). |
| Answer» D. both (2) & (3). | |
| 146. |
____ is the essential aspect of communication |
| A. | enclosure. |
| B. | letter. |
| C. | telephone. |
| D. | feedback. |
| Answer» D. feedback. | |
| 147. |
Correctness implies____ |
| A. | giving correct facts. |
| B. | at an appropriate time. |
| C. | in a suitable. |
| D. | all the above. |
| Answer» D. all the above. | |
| 148. |
_____Communication is unsuitable for lengthy message. |
| A. | oral. |
| B. | written. |
| C. | vertical. |
| D. | audio visual. |
| Answer» A. oral. | |
| 149. |
“Communication is something so simple and difficult that we can never put it in simple words”- says___ |
| A. | t.s.matthews. |
| B. | peter.f.drucker. |
| C. | newman. |
| D. | james |
| Answer» A. t.s.matthews. | |
| 150. |
Listening helps to make __effective. |
| A. | communication |
| B. | oral communication |
| C. | both a & b |
| D. | report |
| Answer» A. communication | |
| 151. |
Communication in an organization should ideally flow____ |
| A. | from top to bottom. |
| B. | from bottom to top. |
| C. | both ways. |
| D. | horizontally. |
| Answer» C. both ways. | |
| 152. |
The official record of the proceeding of a meeting is known as ____ |
| A. | agenda. |
| B. | minutes. |
| C. | prospectus. |
| D. | report. |
| Answer» B. minutes. | |
| 153. |
The participants of a board meeting are _____ |
| A. | member. |
| B. | directors. |
| C. | member and directors. |
| D. | outsiders |
| Answer» B. directors. | |
| 154. |
Minutes of resolutions is only resolutions ___ |
| A. | recorded. |
| B. | development. |
| C. | decision-making. |
| D. | authenticated. |
| Answer» A. recorded. | |
| 155. |
An informal report is usually in the form of a _____communication. |
| A. | person to person |
| B. | prescribed form. |
| C. | regular intervals. |
| D. | authoritative. |
| Answer» A. person to person | |
| 156. |
List of items to be discussed and decided in a meeting is called as ____ |
| A. | resolution. |
| B. | minutes. |
| C. | invoice. |
| D. | agenda |
| Answer» D. agenda | |
| 157. |
An Agenda prepared in connection with ____ |
| A. | meeting. |
| B. | business tours. |
| C. | exhibition. |
| D. | personal notes. |
| Answer» A. meeting. | |
| 158. |
_____is a communication which contains the decision of the higher authority of the organization. |
| A. | amendment. |
| B. | resolution. |
| C. | debate. |
| D. | minutes. |
| Answer» B. resolution. | |
| 159. |
A report prepared in a prescribed form and presented according to an established procedure is ____report |
| A. | formal. |
| B. | informal. |
| C. | statutory. |
| D. | general. |
| Answer» A. formal. | |
| 160. |
____is done by drawing a list of the items of business to be transacted at the meeting. |
| A. | minutes. |
| B. | resolution. |
| C. | invitation. |
| D. | agenda. |
| Answer» D. agenda. | |
| 161. |
The minute books are the ____book of the company. |
| A. | subsidiary. |
| B. | statutory. |
| C. | obligatory. |
| D. | secondary. |
| Answer» B. statutory. | |
| 162. |
____and testimonials are important because they express the opinion of others the applicant’s suitability for a position. |
| A. | references. |
| B. | qualification. |
| C. | service certificate. |
| D. | letters. |
| Answer» A. references. | |
| 163. |
Organization Theory is written by _____ |
| A. | william scott. |
| B. | newman & summer |
| C. | matthews. |
| D. | james. |
| Answer» A. william scott. | |
| 164. |
A circular is a form of ____ |
| A. | oral communication. |
| B. | face-to-face communication. |
| C. | group communication. |
| D. | visual communication. |
| Answer» C. group communication. | |
| 165. |
Dunning letters are also called ____ |
| A. | collection letters. |
| B. | letter of credit. |
| C. | compliant letters. |
| D. | suggestion letters. |
| Answer» A. collection letters. | |
| 166. |
In................. speakers’ choice of words unintentionally communicates something more than what the actual words state. |
| A. | formal communication |
| B. | informal communication |
| C. | meta communication |
| D. | none of these |
| Answer» C. meta communication | |
| 167. |
Type of listening in which we learn to discern the difference in sounds. |
| A. | discriminative listening |
| B. | biased listening |
| C. | evaluative listening |
| D. | appreciative listening |
| Answer» A. discriminative listening | |
| 168. |
In ............. , the receiver holds preconceived notions, which shape the way a receiver decodes the sender's message. |
| A. | discriminative listening |
| B. | biased listening |
| C. | evaluative listening |
| D. | appreciative listening |
| Answer» B. biased listening | |
| 169. |
.......is also referred to as critical/judgmental listening |
| A. | discriminative listening |
| B. | biased listening |
| C. | evaluative listening |
| D. | appreciative listening |
| Answer» C. evaluative listening | |
| 170. |
--------------- takes place when you listen to only those things that you want to hear or to those that you interested |
| A. | discriminative listening |
| B. | biased listening |
| C. | selective listening |
| D. | appreciative listening |
| Answer» C. selective listening | |
| 171. |
In .................. form of communication, a subordinate is permitted to communicate with the boss of his boss. |
| A. | chain |
| B. | circular |
| C. | inverted v |
| D. | wheel |
| Answer» C. inverted v | |
| 172. |
............ Involves how we arrange personal space and what we arrange in it |
| A. | kinesics |
| B. | proxemics |
| C. | time language |
| D. | paralanguage |
| Answer» B. proxemics | |
| 173. |
..................... is the study of body physical movements. |
| A. | kinesics |
| B. | proxemics |
| C. | time language |
| D. | paralanguage |
| Answer» A. kinesics | |
| 174. |
It involves how we say something in different pitch, tone and voice modulation such as slow or fast. |
| A. | kinesics |
| B. | proxemics |
| C. | time language |
| D. | paralanguage |
| Answer» D. paralanguage | |
| 175. |
................. are our body parts especially arms, legs, hands and head convey meaning. |
| A. | gestures |
| B. | proxemics |
| C. | time language |
| D. | paralanguage |
| Answer» A. gestures | |
| 176. |
Small cards that contain the important points of presentation is known as: |
| A. | hand-outs |
| B. | cue-cards |
| C. | attention grabbers |
| D. | none of these |
| Answer» B. cue-cards | |
| 177. |
Different components of the presentation that attract the attention of audience are: |
| A. | hand-outs |
| B. | cue-cards |
| C. | attention grabbers |
| D. | none of these |
| Answer» C. attention grabbers | |
| 178. |
Materials distributed to the audience to supplement the contents of the presentationis: |
| A. | hand-outs |
| B. | cue-cards |
| C. | attention grabbers |
| D. | none of these |
| Answer» A. hand-outs | |
| 179. |
Which of the following is / are multipurpose presentation? |
| A. | training |
| B. | political arena |
| C. | entertainment |
| D. | all the above |
| Answer» D. all the above | |
| 180. |
Which of the following is /are not multipurpose presentation? |
| A. | informative |
| B. | entertainment |
| C. | training |
| D. | all of these |
| Answer» A. informative | |
| 181. |
Our purpose in a ------------ presentation is to convince your listeners to accept your proposal |
| A. | informative |
| B. | persuasive |
| C. | image building |
| D. | multipurpose |
| Answer» B. persuasive | |
| 182. |
Our purpose in a ---------- presentation is to move your audience to take your suggested action. |
| A. | informative |
| B. | persuasive |
| C. | image building |
| D. | decision making |
| Answer» D. decision making | |
| 183. |
We can define a presentation as an oral activity using visual electronic aids (such as LCD projectors) to discuss new ideas and information with a specific audience in an impressive and convincing manner. |
| A. | group discussion |
| B. | presentation |
| C. | group interview |
| D. | all the above. |
| Answer» B. presentation | |
| 184. |
---------- presentations include talks, seminars, proposals, workshops, conferences, and meetings the presenter or presenters share their expertise, and information is exchanged. |
| A. | informative |
| B. | persuasive |
| C. | image building |
| D. | decision making |
| Answer» A. informative | |
| 185. |
Evaluation Parameters of Group discussion includes: |
| A. | personality |
| B. | communication |
| C. | leadership |
| D. | all the above |
| Answer» D. all the above | |
| 186. |
-------------- is a systematic oral exchange of information, views and opinions about a topic, issue, problem or situation among members of a group who share certain common objectives. |
| A. | presentation |
| B. | group discussion |
| C. | group interview |
| D. | all of these |
| Answer» D. all of these | |
| 187. |
A................ focuses on your skills and experience, rather than on your chronological work history |
| A. | functional resume |
| B. | mini resume |
| C. | combination resume |
| D. | chronological resume |
| Answer» A. functional resume | |
| 188. |
A --------- starts by listing your work history, with the most recent position listed first. |
| A. | functional resume |
| B. | mini resume |
| C. | combination resume |
| D. | chronological resume |
| Answer» D. chronological resume | |
| 189. |
Curriculum vitae is known as- |
| A. | personal profile |
| B. | personal data sheet |
| C. | qualification sheet |
| D. | all the above |
| Answer» D. all the above | |
| 190. |
-------- are used by an organisation as a means of having written records of established practices such as instructions on how to undertake specific tasks and work policies. |
| A. | manuals |
| B. | memos |
| C. | letters |
| D. | all the above |
| Answer» A. manuals | |
| 191. |
............. are usually the least formal method of written communication within the workplace and will usually include various notices or information relating to welfare and safety issues; |
| A. | manuals |
| B. | memos |
| C. | letters |
| D. | circulars |
| Answer» A. manuals | |
| 192. |
--------------- is also known as Non-directed interview. |
| A. | structured |
| B. | unstructured |
| C. | depth |
| D. | exit |
| Answer» B. unstructured | |
| 193. |
Formal Interview is also known as............. |
| A. | planned interview |
| B. | unstructured interview |
| C. | group interview |
| D. | none of these |
| Answer» A. planned interview | |
| 194. |
A ----------- letter should be organized like sales letter |
| A. | resume |
| B. | curriculum vitae |
| C. | application letter |
| D. | all the above |
| Answer» C. application letter | |
| 195. |
A ----------- is also known as a ’cover letter’ |
| A. | resume |
| B. | curriculum vitae |
| C. | application letter |
| D. | sales letter |
| Answer» C. application letter | |
| 196. |
------------ is a document sent with your resume to provide additional information on your skills and experience. |
| A. | hand-outs |
| B. | curriculum vitae |
| C. | application letter |
| D. | sales letter |
| Answer» C. application letter | |
| 197. |
A synopsis of the most relevant professional experiences you have for the particular job for which you are applying. |
| A. | resume |
| B. | curriculum vitae |
| C. | application letter |
| D. | hand-outs |
| Answer» A. resume | |
| 198. |
A summary of your educational and academic backgrounds as well as teaching and research experience, publications, presentations, awards, honours and affiliations. |
| A. | resume |
| B. | curriculum vitae |
| C. | application letter |
| D. | hand-outs |
| Answer» B. curriculum vitae | |
| 199. |
------------ is an assigned communication for a purpose and for specific receiver or reader. |
| A. | report |
| B. | memos |
| C. | letters |
| D. | circulars |
| Answer» A. report | |
| 200. |
Business Letters that please the receiver are called |
| A. | good news letter |
| B. | praising letter |
| C. | routine letter |
| D. | all the above. |
| Answer» A. good news letter | |
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