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250+ Business Ethics and Corporate Social Responsibility (BECSR) Solved MCQs

These multiple-choice questions (MCQs) are designed to enhance your knowledge and understanding in the following areas: Bachelor of Business Administration (BBA) .

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More MCQs
151.

Which of the following is NOT a feature of Vedantic Management?

A. The Purpose of Vedantic Management is achieving the goals of the organization.
B. It does not require the organization to follow any ethical/ moral values.
C. Corporate responsibility towards the society is a precondition for introducing Vedantic Management in an organization.
D. It does not involve introducing any religion/ belief system in the management practices.
Answer» C. Corporate responsibility towards the society is a precondition for introducing Vedantic Management in an organization.
152.

According to Carrol, there are four main criteria for evaluating corporate social performance. Which of the following is not one of those criteria?

A. Legal responsibilities -- to follow prevailing laws
B. Ethical responsibilities -- acting to meet a wider social interest
C. Economic responsibilities -- to make sufficient profit to stay in business and provide employment
D. Career responsibilities -- to ensure high rewards to senior managers and directors
Answer» C. Economic responsibilities -- to make sufficient profit to stay in business and provide employment
153.

A Location where internal and external knowledge is stored for more efficient management and utilization by the organization is……………..

A. knowledge management
B. knowledge Repository
C. a data warehouse
D. Organizational memory
Answer» B. knowledge Repository
154.

________________ in the Vedas refers to the highest truth and power and it is very much understood as the performance of Vedic sacrifices and other rituals in the Vedas and Dharmasastras.

A. Karmas
B. Ethics
C. Spirituality
D. Dharma
Answer» C. Spirituality
155.

Jatin is a full-time student who is captain of the Cricket team and vice president of the Commerce club. He also works part-time. The primary stressor in his life would be _______.

A. Exhaustion
B. Eustress
C. Conflict
D. Overload
Answer» D. Overload
156.

A network engineer installs 5 computers in a firm using a Manual. After this experience, he further installs 50 computers in another firm without use of manual. Engineer has transferred his knowledge from __________

A. Explicit to Tacit
B. Tacit to Explicit
C. Explicit to General
D. General to Expertise
Answer» A. Explicit to Tacit
157.

Which of the following are examples of knowledge workers?

A. Architects.
B. Lawyers.
C. IT and Software designers.
D. Artists.
Answer» C. IT and Software designers.
158.

Karma is of three types. Find out the incorrect option?

A. Mimasa
B. Prarabdha
C. Sanchita
D. Agami
Answer» A. Mimasa
159.

Which among the following is not a feature of Nishkam Karma?

A. Freedom
B. Reward Commitment
C. Perfection as Aim
D. Reactionless
Answer» B. Reward Commitment
160.

Which one of the following is not recommended as a method for a company to protect itself against sexual harassment charges?

A. Develop a zero-tolerance policy on harassment and communicate it to employees.
B. Retaliate swiftly against employees who bring forth charges of harassment.
C. Give swift and sure punishment to harassers.
D. Train managers at all levels on sexual harassment issues.
Answer» B. Retaliate swiftly against employees who bring forth charges of harassment.
161.

The basic QWL intervention involves…………….

A. individual incentives.
B. organizational restructuring.
C. team efforts.
D. new technology.
Answer» C. team efforts.
162.

Implementation of TQM Programme has four Phases. What is the Sequence of these phases?
(i) Creation of Proper Cultural Environment for instituting statistical process control.
(ii) Actual applications of statistical process control to the problems of quality.
(iii) Use of Advanced Techniques to obtain optimum Results
(iv) Problem Solving

A. 1, 2,3,4
B. 2,1,3,4
C. 1,4,2,3
D. 4,2,3,1
Answer» C. 1,4,2,3
163.

Karma yoga is ………………………..

A. concentrate fully and completely on each duty.
B. a preliminary to the use of japam.
C. the way of knowledge.
D. the way of psychological experiment.
Answer» A. concentrate fully and completely on each duty.
164.

_______ is the systematic process of analyzing and evaluating jobs to determine their relative worth in an organization.

A. Job analysis
B. Job design
C. Job evaluation
D. Job enrichment
Answer» C. Job evaluation
165.

If learning insight and judgment abilities are merged together with knowledge in a person, the person has ________________

A. Knowledge
B. Understanding
C. Wisdom
D. Intelligence
Answer» C. Wisdom
166.

Job sharing, work sharing, phased retirement, all these are examples of…………..

A. Part time employment
B. Full time employment
C. Compressed work week
D. Alternative work schedules
Answer» A. Part time employment
167.

When the management conducts QWL programs in association with the union, it...

A. Leads to effective negotiations that enable designing contracts that satisfy both the parties
B. Improves the efficiency of the management and strengthens employee organizations
C. Encourages participative management and involves employees in decision making
D. All of the above
Answer» D. All of the above
168.

Personal Progress Indicators for Individuals are………..

A. Raise in Personal Wealth
B. Increase in Savings
C. Fulfilment of Security Needs
D. Increase in Investment
Answer» C. Fulfilment of Security Needs
169.

Gemini's Four R's of Transformation are……….

A. Reframe, Repeat, Revitalise, Renew
B. Reframe, Restructure, Revitalise, Renew
C. Retreat, Repeat, Revitalise, Renew
D. Retreat, Repeat, Restructure, Renew
Answer» B. Reframe, Restructure, Revitalise, Renew
170.

Which one of the following is not a type of Organisational Change?

A. Transactional Change
B. Planned Change
C. Instrumental Change
D. Emergent Change
Answer» D. Emergent Change
171.

Which areas manager should focus for Company's Progress?
(i) Company's Customers
(ii) Customer Service
(iii) Market Share
(iv) Employees
(v) Social Issues

A. (i), (ii), (iii) (iv)
B. (i), (ii), (iv), (v)
C. (ii), (iii), (v)
D. All of the above
Answer» A. (i), (ii), (iii) (iv)
172.

Point out the correct Statement(s)

A. Organisational Transformation is a process of profound and radical changes
B. Business Transformation is a Changed Management Strategy
C. Business Transformation involves making changes in one of the processes of business
D. Availability of funds is one of the most important key drivers of Business Transformation
Answer» A. Organisational Transformation is a process of profound and radical changes
173.

Which technique is not suitable or ethical for overcoming resistance to change?

A. Manipulation
B. Coercion
C. Negotiation
D. Participation
Answer» B. Coercion
174.

Forced Transformation is the effect of.............

A. Rapidly declining Performance
B. Changing Trends in Market conditions
C. Self Renewal
D. All of the above
Answer» A. Rapidly declining Performance
175.

All are the examples of Economic Progress Indicators for Companies except

A. Change in Revenue
B. Change in Market Share
C. Good Working Conditions
D. Increase in Goodwill
Answer» C. Good Working Conditions
176.

"Renewing" in Business Transformation Model is associated with........ of the organisation.

A. Mind
B. Body
C. Spirit
D. Environment
Answer» C. Spirit
177.

Social Progress Indicators for Society are………….

A. Access to Education
B. Supportive Government Policies
C. Political Democracy
D. Quality Education
Answer» D. Quality Education
178.

The three stages of the change process are……………………

A. unfreezing, adjustment, and refreezing.
B. adjustment, unfreezing, and refreezing.
C. adjustment, unfreezing, and re-adjustment.
D. adjustment, re-adjustment, and unfreezing.
Answer» A. unfreezing, adjustment, and refreezing.
179.

Identify the External factors that demand for Organisational Transformation.

A. Employee Turnover Ratio
B. Social Changes
C. Changing behaviour and Values of work force
D. Deficiencies in the existing organisational structure
Answer» B. Social Changes
180.

The Top Management of company starts the Transformation Process with the "Creation of a Vision" that is shared by everybody in the company. Shared vision consists of all except...........

A. Shared Values
B. Shared Purposes
C. Shared Results
D. Shared Relationships
Answer» D. Shared Relationships
181.

What are the three Phases of Transformation?

A. Automation, Enhancement, Redefinition
B. Automation, Reevaluation, Redefinition
C. Reevaluation, Redefinition, Implementation
D. Discontinuing, Replanning, Reshaping
Answer» A. Automation, Enhancement, Redefinition
182.

Identify the Principle(s) of achieving competitive success in business.

A. Focus on Short Term Rewards first and then consider Long term rewards
B. Focus on constant and never ending improvement
C. Always focus on Profit first then on service
D. Set Realistic Goals and Expectations
Answer» B. Focus on constant and never ending improvement
183.

Under the _____________, both internal and external corporate governance mechanisms are intended to induce managerial actions that maximize profit and shareholder value.

A. Shareholder theory.
B. Agency theory.
C. Stakeholder theory.
D. Corporate governance theory
Answer» A. Shareholder theory.
184.

Which of the following statements is false about responsibilities of a consumer:

A. Consumer must follow the instructions and use the product safety.
B. Consumer must ask for cash memo i.e proof of purchase
C. Consumer must file a complaint in a consumer court even if the amount of loss is small.
D. A consumer must encourage unethical practices like black marketing, hoarding etc.
Answer» C. Consumer must file a complaint in a consumer court even if the amount of loss is small.
185.

The ethical roots of the classical model of corporate social responsibility are found in which of the following statement?

A. The idea that the interests of stakeholders are as important as the interests of a corporation's stockholders.
B. The ethical imperative to cause no harm.
C. The free market theory which holds that managers are ethically obliged to make as much money as possible for their stockholders because to do otherwise would undermine the very foundations of our free society
D. The ethical imperative to prevent harm
Answer» C. The free market theory which holds that managers are ethically obliged to make as much money as possible for their stockholders because to do otherwise would undermine the very foundations of our free society
186.

In case an aggrieved consumer is not satisfied with the decision of the National commission, he can make a further appeal in......................

A. State commission
B. District Forum
C. Supreme Court of India
D. All the above
Answer» C. Supreme Court of India
187.

Which of he following is a standardised approach to Corporate Sustainability Reporting?

A. GRI
B. Universal Declaration of Human Rights
C. UNHCR Global Pact
D. UN Global Compact
Answer» A. GRI
188.

Carroll's model of social responsibility includes the social responsibilities categories of _____________, ____________, and _____________ plus those at the discretion of the firm.

A. consumerism; discrimination; environment
B. ethical responsibilities; discrimination; legal responsibilities
C. ethical responsibilities; legal responsibilities; economic responsibilities
D. occupational safety; legal responsibilities; economic responsibilities
Answer» C. ethical responsibilities; legal responsibilities; economic responsibilities
189.

Who can make regulations under Consumer Protection Act related with the provisions of this act with the prior approval of Central Govt.

A. Central Consumer Protection Council
B. Ministry of Affairs
C. Supreme Court of India
D. National Consumer Dispute Redressal Commission
Answer» D. National Consumer Dispute Redressal Commission
190.

The Consumer Protection Act provides relief to customers such as replacement of product, removal of defect in the product, compensation for any loss or injury suffered by the consumer. Which consumer right has been highlighted in this statement.

A. Right to Safety
B. Right to Seek Redressal
C. Right to be informed
D. Right to consumer education
Answer» B. Right to Seek Redressal
191.

Which of the following statement is False?

A. Any business takes inputs from industry, does its processing and provides the outputs to the same society.
B. Any business takes inputs from society, does its processing and provides the outputs to the same society.
C. Corporate social responsibility activities and programmes are now quite an integral part of organisational objectives.
D. Social responsibilities refer to business man’s decisions and actions taken for reasons at least partially beyond the firm’s direct economic or technical interest.
Answer» A. Any business takes inputs from industry, does its processing and provides the outputs to the same society.
192.

The ___________ should get full information about long-term plans, budgets, competitive developments, quarterly results, etc.

A. board of directors
B. shareholders
C. customers
D. government
Answer» A. board of directors
193.

Which of the following statements does not represent a market failure, i.e., a situation in which the pursuit of profit will not result in a net increase in consumer satisfaction?

A. The costs of pollution, groundwater contamination and depletion, soil erosion and nuclear waste disposal are borne by parties external to the economic exchange between buyer and seller.
B. Where there is no mechanism for pricing, for setting a value on, public goods, there is no guarantee that the markets result in the optimal satisfaction of the public interest in regard to public goods.
C. Situations in which externalities have been internalized result in an equilibrium in the exchange price between true costs and benefits.
D. The pursuit of individual self-interest results in a worse outcome than would have occurred had the behavior of the parties involved in the economic exchange been coordinated through cooperation or regulation rather than mere competition.
Answer» C. Situations in which externalities have been internalized result in an equilibrium in the exchange price between true costs and benefits.
194.

What best describes CSR?

A. The duty of care a corporation has towards its employees and customers.
B. A Corporation's requirement to make as much as profit possible
C. A Corporation's obligation to society that goes the requirements of law economics to take into account the social and environmental impact of its decisions.
D. A Corporation's obligation to consider the impact of its decisions on the environment.
Answer» C. A Corporation's obligation to society that goes the requirements of law economics to take into account the social and environmental impact of its decisions.
195.

------ may be defined as the enhancement of long-term shareholders while at the same time protecting the interests of other stakeholders.

A. Business ethics
B. CSR
C. Cultural relativism
D. Corporate governance
Answer» D. Corporate governance
196.

Who is not a consumer under consumer Protection Act?

A. Any person who buys any goods for a consideration
B. Any person who buys goods and uses them exclusively for the purpose of earning his livelihood by means of self employment.
C. Any person who avails services with the approval of hirer
D. Any person who obtains goods for resale or commercial purposes.
Answer» D. Any person who obtains goods for resale or commercial purposes.
197.

From the point of view of business which one of the following is a reason because of which consumer protection is important?

A. Dynamic Environment
B. Fast Technological Development
C. Government intervention
D. Competitive Marke
Answer» D. Competitive Marke
198.

Which is not one of the natures of ethics?

A. Focus on human values
B. Social work
C. Branch of philosophy
D. Applies moral principles
Answer» B. Social work
199.

Stage of maintaining the social order of Kohlberg’s moral development model is in:

A. Pre-conventional morality
B. Conventional morality
C. Post-conventional morality
D. None of the above
Answer» B. Conventional morality
200.

Actions or policies should be evaluated on the basic of producing greater good in the society” is the fundamental of which moral theory?

A. Utilitarian theory
B. Theory of justice
C. Ethics of care
D. Theory of rights
Answer» A. Utilitarian theory

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