Chapter: INTRODUCTION TO ORGANISATIAL BEHAVIOUR
1.

OB is the study of _____________ in the organisation

A. human
B. human behaviour
C. employer
D. employees
Answer» B. human behaviour
2.

Nowadays a lot of stress is being put on the __________ of the employee in the organisation

A. character
B. improvement
C. behaviour
D. rewards
Answer» C. behaviour
3.

High rate of ______________ increase cost and tend to place less experienced employee in job

A. training
B. absenteeism
C. employee turnover
D. strikes
Answer» C. employee turnover
4.

Job Satisfaction have ________________ related to Absenteeism and Turnover

A. positively
B. negatively
C. directly
D. elastically
Answer» B. negatively
5.

Scientist of OB recognize that organisations are not static but dynamic and _____________

A. processing
B. systematic
C. ever changing
D. researching
Answer» C. ever changing
6.

_______________ and fringe benefits are no longer employees first priority

A. wages
B. bonus
C. rewards
D. promotions
Answer» A. wages
7.

A manager with good ________________________ can make the work place more pleasant

A. communication
B. knowledge
C. experience
D. interpersonal skills
Answer» D. interpersonal skills
8.

______________________ is called as father of scientific management

A. elton mayo
B. hendry fayol
C. f.w.taylor
D. robert owen
Answer» C. f.w.taylor
9.

The book “The Psychology of management” was published by

A. william gilbreth
B. hendry fayol
C. f.w.taylor
D. robert owen
Answer» A. william gilbreth
10.

___________________ is recognised as father of “Human relations”

A. william gilbreth
B. hendry fayol
C. f.w.taylor
D. elton mayo
Answer» D. elton mayo
11.

The most significant management skills are

A. technical, human and conceptual
B. technical, behavioural and conceptual
C. systematic, human and conceptual
D. technical, human and cognitive
Answer» A. technical, human and conceptual
12.

The 3 Theoretical Framework of OB are

A. cognitive, social and technical
B. cognitive, behaviouristic, social
C. leadership, attribution, motivation
D. attribution, perception and motivation
Answer» B. cognitive, behaviouristic, social
13.

_____________ explains how and why people react when they feel unfairly treated

A. equity theory
B. expectancy theory
C. goal attain theory
D. goal setting theory
Answer» A. equity theory
14.

_____________ focuses on how to set goals for people to reach

A. equity theory
B. expectancy theory
C. goal attain theory
D. goal setting theory
Answer» D. goal setting theory
15.

Concerning organizational cultures,

A. a strong culture is a more productive environment
B. a weak culture is a more productive environment
C. the specific culture that contributes to positive effectiveness is well known
D. the stronger the culture, the more influential it is on employee behavior
Answer» D. the stronger the culture, the more influential it is on employee behavior
16.

Shared organizational values are

A. unconscious, affective desires or wants that guide society’s behavior
B. influenced by international values
C. different for the various components of a diverse work force
D. a myth
Answer» C. different for the various components of a diverse work force
17.

In order from lowest to highest, what are Maslow’s five classes of needs?

A. social-esteem-physiological-safety-self-actualization
B. physiological-safety-social-self-actualization-esteem
C. physiological-safety-social-esteem-self-actualization
D. self-actualization-esteem-safety-social-physiological
Answer» C. physiological-safety-social-esteem-self-actualization
18.

A lack of clarity concerning what will happen is referred to as

A. temporal
B. predisposition
C. uncertainty
D. negation
Answer» C. uncertainty
19.

Employees with relatively weak higher- order needs are _______ concerned with variety and autonomy.

A. less
B. more
C. very
D. extremely
Answer» A. less
20.

Which of the following is a strategy of job design that increases job depth by meeting employees needs for psychological growth?

A. job rotation
B. job enrichment
C. job enlargement
D. job engagemnt
Answer» B. job enrichment
21.

What is the key word in understanding organization structure?

A. control
B. change
C. process
D. delegation
Answer» A. control
22.

Organization structures

A. affect group behavior more than individual behavior
B. change rapidly to meet environmental and market changes
C. contribute positively to organizational performance
D. can be defined simply as activities that occur regularly
Answer» D. can be defined simply as activities that occur regularly
23.

Groups created by managerial decision in order to accomplish stated goals of the organization are called

A. formal groups
B. informal groups
C. task groups
D. interest groups
Answer» A. formal groups
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