Chapter: PERFORMANCE APPRISAL & WAGES AND SALARY ADMINISTARTION
1.

Fringe Benefits are______________ .

A. supplementary compensation
B. base compensation
C. merit plan
D. bonus
Answer» A. supplementary compensation
2.

Remuneration to blue collar workers is called______________ .

A. wage
B. salary
C. compensation
D. payment
Answer» A. wage
3.

When efficiency of a worker reaches____________ he gets bonus under Emerson’s Efficiency Plan?

A. efficiency reaches 67%
B. efficiency reaches 50%
C. efficiency reaches 76%
D. efficiency reaches 20%
Answer» A. efficiency reaches 67%
4.

A dyadic relationship between a manager who is offering help and an employee to whom such help is given. This is known as____________.

A. mentoring
B. counselling
C. coaching
D. helping
Answer» B. counselling
5.

The range of destructive stress or Distress is from______________ .

A. low to moderate
B. moderate to high
C. high to low
D. none of these
Answer» B. moderate to high
6.

The belief that conflict is a natural and inevitable outcome in any group is a ____________ .

A. traditional view
B. human relation view
C. interactionist view
D. functional view
Answer» B. human relation view
7.

Job enlargement, Job enrichment, Job rotation and Job simplifications are the various techniques used in an exercise.

A. job analysis
B. job rotation
C. job enlargement
D. moods
Answer» A. job analysis
8.

Job Characteristics model was developed by_______________ .

A. hackman and oldham
B. herzberg
C. taylor
D. fredrick
Answer» A. hackman and oldham
9.

_________ helps to develop Job design.

A. job analysis
B. job rotation
C. job enlargement
D. moods
Answer» A. job analysis
10.

Which of the following is a written statement of the skills, knowledge, abilities, and other characteristics needed to perform a job effectively?

A. job analysis
B. job specification
C. job enlargement
D. job design
Answer» B. job specification
11.

The job characteristics approach was popularised by_____________ .

A. maslow
B. hackman and oldham
C. taylor
D. mayo
Answer» B. hackman and oldham
12.

Which one of the following is not an approach to work design?

A. engineering approach
B. motivational theories (two factor theories)
C. socio-technical system method
D. scientific approach
Answer» D. scientific approach
13.

The method that depends mainly on the ability and experience of the supervisors for gathering relevant information about the job is called the

A. work simplification method
B. data collecting method
C. critical incident
D. technical conference method
Answer» D. technical conference method
14.

Who has given “Hierarchy of Needs” theory?

A. abraham maslow
B. mcclelland
C. fredreick herzberg
D. henry fayol
Answer» A. abraham maslow
15.

Who proposed ERG Theory?

A. gene broadwater
B. edwin locke
C. victor vroom
D. clayton alderfer
Answer» D. clayton alderfer
16.

MBO Stands for____________ .

A. management by objectives
B. management by observation
C. management by ownership
D. management by operation
Answer» A. management by objectives
17.

ESOP stands for_____________ .

A. employee stock ownership plans
B. employees share ownership plans
C. employer stock ownership plans
D. employer share ownership plans
Answer» A. employee stock ownership plans
18.

Compensation based on some established formula designed around a company’s profitability is known as____________ .

A. profit sharing plan
B. gain sharing
C. bonuses
D. piece-rate pay plan
Answer» A. profit sharing plan
19.

Reinforcement Theory has an impressive record of predicting______________ .

A. dependent variables
B. performance variables
C. absenteeism
D. none of these
Answer» C. absenteeism
20.

Who proposed “Theory X and Theory Y”?

A. frederick herzberg
B. david mcclelland
C. douglas mcgregor
D. abraham maslow
Answer» C. douglas mcgregor
21.

Works council and board representative are forms of______________ .

A. employee participation
B. employee involvement
C. quality circle
D. participative management
Answer» B. employee involvement
22.

Company-established benefits plans in which employees acquire stock as part of their benefits is known as,____________.

A. fringe benefit
B. bonus
C. flexible benefit
D. esop
Answer» D. esop
23.

Emotional Intelligence____________.

A. is genetic
B. can be learned
C. cannot be improved
D. none of these
Answer» A. is genetic
24.

Recognizing and rewarding success form part of the ______________ process of motivating and inspiring.

A. leadership
B. management
C. negotiation
D. motivation
Answer» A. leadership
25.

A democratic leadership style has which of the following characteristics?

A. split power
B. genuine
C. dictatorial leader
D. none of these
Answer» A. split power
26.

Performance appraisal is conducted for_______________ .

A. manager
B. employees
C. executives
D. subordinates
Answer» B. employees
27.

The rater gives greater weightage to recent occurrence than earlier performance, this type of judgmental error is known as____________ .

A. halo
B. horn effect
C. stereotyping
D. recency effect
Answer» D. recency effect
28.

Essay evaluation method is______________ .

A. subjective
B. objective
C. quantitative
D. none of these
Answer» A. subjective
29.

The management information system (MIS) responds to the need for___________ .

A. electronic data processing
B. managerial information
C. accounting application
D. utility billing information
Answer» B. managerial information
30.

PERT and CPM are

A. project evaluation techniques
B. assignment techniques
C. network techniques
D. all of the above
Answer» C. network techniques
31.

A system must be composed of more than one______________ .

A. subsystem
B. element
C. super system
D. place
Answer» B. element
32.

Inventory is also referred to as_______________ .

A. stock
B. warehouse capacity
C. materials
D. materials in hand
Answer» A. stock
33.

A long-range management information system plan provides __________ for the development.

A. direction
B. finance
C. control
D. coordination
Answer» A. direction
34.

Job rotation and multiple management method of training is helpful in enhancing ___________.

A. interpersonal skills
B. job knowledge
C. decision-making skills
D. organisational knowledge
Answer» D. organisational knowledge
35.

Training Evaluation methods include all but _____________.

A. questionnaire
B. cost benefit analysis
C. human resource factor
D. checklist
Answer» D. checklist
36.

All are simulation methods of training except one______________ .

A. case studies
B. decision games
C. role playing
D. lecture method
Answer» B. decision games
37.

On-the-job experiences, coaching and understudy methods of training is helpful in enhancing ______________.

A. interpersonal skills
B. job knowledge
C. decision-making skills
D. organisational knowledge
Answer» B. job knowledge
38.

Trade Union Act was passed in the year______________ .

A. 1926
B. 1936
C. 1958
D. 1916
Answer» A. 1926
39.

Rules and regulations which govern the conditions of employment of workers is stated in ______________ .

A. standing orders
B. industry relations
C. factories act
D. none of these
Answer» A. standing orders
40.

Out of provocation, workers may go on strike without notice or at a very short notice, such strike is called ________________.

A. sectional strike
B. lightning strike
C. sit-down strike
D. unofficial strike
Answer» B. lightning strike
41.

JIT stands for_____________ .

A. job instruction training
B. job information training
C. job incentive technology
D. job incentive training
Answer» A. job instruction training
42.

A strike which is started without the consent of union is called______________ .

A. slow-down strike
B. bumper strike
C. hunger strike
D. unofficial strike
Answer» D. unofficial strike
43.

Lockout means closing down the place of business but not the business itself.

A. true
B. false
C. partly true
D. partly false
Answer» A. true
44.

AIOE stands for______________ .

A. all india organisation of employees
B. all india organisation of employment
C. all india organisation of employers
D. all india organisation of empowerment
Answer» C. all india organisation of employers
45.

A union whose members do one type of work, often using specialised skills and training is known as ______________.

A. craft union
B. industrial union
C. general union
D. federations
Answer» A. craft union
46.

How many members can constitute to form a registered Trade Union?

A. 100
B. 10
C. 7
D. 50
Answer» C. 7
47.

Complaint and Grievance are one and the same thing,

A. true
B. false
C. cannot be determined
D. none of these
Answer» B. false
48.

When dissatisfaction at the work place, mostly related to work is brought to the notice of the management, it is known as____________ .

A. complaint
B. grievance
C. both (a) and (b)
D. negative discipline
Answer» B. grievance
49.

Termination from employment for any of the misconducts mentioned in the Industrial Employment Act, 1946 is called___________ .

A. discharge
B. suspension
C. layoff
D. dismissal
Answer» D. dismissal
50.

Quality circle was first established in______________ .

A. japan
B. china
C. america
D. korea
Answer» A. japan
51.

Which model was accepted by Indian Labor Conference in its 16th session held in 1958, in India?

A. grievance procedural model
B. labor procedural model
C. wages procedural model
D. negotiation procedural model
Answer» D. negotiation procedural model
52.

Arbitration may be____________ .

A. voluntary
B. compulsory
C. both a and b
D. none of these
Answer» B. compulsory
53.

Development aims at improving_______________ .

A. total personality of an individual
B. specific skill relating to job
C. organisation culture
D. all of these
Answer» A. total personality of an individual
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