McqMate
These multiple-choice questions (MCQs) are designed to enhance your knowledge and understanding in the following areas: Master of Business Administration (MBA) .
Chapters
| 1. |
WPM in which each party makes suggestions for improvement and the suggestions are acted upon is: - |
| A. | Informal Cooperation |
| B. | Advisory Cooperation |
| C. | Constructive Cooperation |
| D. | Joint Determination |
| Answer» C. Constructive Cooperation | |
| 2. |
WPM in which policy matters are jointly decided by the union and the employer is _____ |
| A. | Informal Cooperation |
| B. | Advisory Cooperation |
| C. | Constructive Cooperation |
| D. | Joint Determination |
| Answer» D. Joint Determination | |
| 3. |
The ID Act of 1947 provides for _____ form of WPM. |
| A. | Works Committee |
| B. | Joint Management Councils |
| C. | Workers’ Representative |
| D. | None of the above |
| Answer» A. Works Committee | |
| 4. |
The tenure of a Joint Council is of ____ year(s). |
| A. | 1 |
| B. | 2 |
| C. | 3 |
| D. | 5 |
| Answer» B. 2 | |
| 5. |
Who chooses the Vice Chairman of the Joint Council? |
| A. | Chairman of the Council |
| B. | Chairman with the approval of the workers’ representative |
| C. | Worker-members of the Council |
| D. | Appropriate Government |
| Answer» C. Worker-members of the Council | |
| 6. |
At the minimum the JC must meet atleast _____. |
| A. | Once a month |
| B. | Once every one and a half month |
| C. | Once every Quarter |
| D. | Once every six months |
| Answer» C. Once every Quarter | |
| 7. |
Unless explicitly mentioned in the decision agreement, the decisions taken by the UC must be implemented within _____ of the date when decision is taken. |
| A. | 10 days |
| B. | 14 days |
| C. | 1 month |
| D. | 40 days |
| Answer» C. 1 month | |
| 8. |
At the minimum the UC must meet atleast _____. |
| A. | Once a month |
| B. | Once every one and a half month |
| C. | Once every Quarter |
| D. | Once every six months |
| Answer» A. Once a month | |
| 9. |
The tenure of a Unit Council is of ____ year(s). |
| A. | 1 |
| B. | 2 |
| C. | 3 |
| D. | 5 |
| Answer» C. 3 | |
| 10. |
A Plant Council must have atleastone woman employee representative if ____ percent of the total workforce are women. |
| A. | 5 |
| B. | 10 |
| C. | 15 |
| D. | 20 |
| Answer» C. 15 | |
| 11. |
A plant council can have ____ members. |
| A. | 6 |
| B. | 6-12 |
| C. | 6-18 |
| D. | 6-20 |
| Answer» C. 6-18 | |
| 12. |
The tenure of a Plant Council is of ____ year(s). |
| A. | 1 |
| B. | 2 |
| C. | 3 |
| D. | 5 |
| Answer» C. 3 | |
| 13. |
At the minimum the PC must meet atleast _____. |
| A. | Once a month |
| B. | Once every one and a half month |
| C. | Once every Quarter |
| D. | Once every six months |
| Answer» C. Once every Quarter | |
| 14. |
A Shop Council has to be appointed for every industrial unit employing _____ or more workers. |
| A. | 150 |
| B. | 200 |
| C. | 250 |
| D. | 500 |
| Answer» D. 500 | |
| 15. |
The maximum number of members that a Shop Council can have is ____. |
| A. | 3 |
| B. | 6 |
| C. | 10 |
| D. | 12 |
| Answer» D. 12 | |
| 16. |
Tenure of an SC is of ____ year(s). |
| A. | 1 |
| B. | 2 |
| C. | 3 |
| D. | 5 |
| Answer» C. 3 | |
| 17. |
At the minimum the SC must meet atleast _____. |
| A. | Once a month |
| B. | Once every one and a half month |
| C. | Once every Quarter |
| D. | Once every six months |
| Answer» A. Once a month | |
| 18. |
Which of the following is a minor punishment? |
| A. | Discharge |
| B. | Demotion |
| C. | Dismissal |
| D. | Punitive Suspension |
| Answer» D. Punitive Suspension | |
| 19. |
Which of the following is a major punishment? |
| A. | Written Reprimand |
| B. | Oral Reprimand |
| C. | Loss of Privileges |
| D. | Withholding of incentives |
| Answer» D. Withholding of incentives | |
| 20. |
The cardinal principle(s) of grievance settlement is/are: - |
| A. | Settlement at the lowest level |
| B. | Settlement as expeditiously as possible |
| C. | Settlement to the satisfaction of the aggrieves |
| D. | All of the above |
| Answer» D. All of the above | |
| 21. |
Which of the following is not a grievance resulting form management policy? |
| A. | Seniority |
| B. | Hostility towards a labor union |
| C. | Changes in schedules and/or procedures |
| D. | Lack of career planning |
| Answer» C. Changes in schedules and/or procedures | |
| 22. |
Boxes in which employees can drop their anonymous complaints are called _____ |
| A. | Gripe Boxes |
| B. | Suggestion Boxes |
| C. | Gripe/Suggestion Boxes |
| D. | None of the Above |
| Answer» A. Gripe Boxes | |
| 23. |
Which act(s) talks about the settlement of grievances in the Indian industry? |
| A. | Factories Act |
| B. | Industrial Employment (Standing Orders) Act |
| C. | Industrial Disputes Act |
| D. | All of the above |
| Answer» D. All of the above | |
| 24. |
Which of the following does not constitute a grievance |
| A. | Discontent arising out of working hours |
| B. | Discontent arising out of matters related to pay |
| C. | Discontent arising out of violation of CB agreement |
| D. | Discontent arising out of outside sources |
| Answer» D. Discontent arising out of outside sources | |
| 25. |
Which of the following is not a feature of Collective Bargaining? |
| A. | Group Action |
| B. | Flexible |
| C. | Continuous |
| D. | Competitive |
| Answer» D. Competitive | |
| 26. |
__________ is the orthodox procedure of labor negotiations. |
| A. | Haggling Bargaining |
| B. | Boulwarism |
| C. | Continuous Bargaining |
| D. | None of the above |
| Answer» A. Haggling Bargaining | |
| 27. |
The presence of grievances among employees may cause |
| A. | indiscipline among them |
| B. | strain on the labor–management relations |
| C. | a decline in the employees’ performance and productivity |
| D. | all of the above |
| Answer» D. all of the above | |
| 28. |
Which of the following techniques permits the grievant (complainant) to remain anonymous? |
| A. | The exit interview |
| B. | The gripe-box system |
| C. | The opinion survey |
| D. | None of the above |
| Answer» B. The gripe-box system | |
| 29. |
The management should redress only those grievances that are |
| A. | real |
| B. | imaginary |
| C. | real or imaginary |
| D. | none of the above |
| Answer» C. real or imaginary | |
| 30. |
In which of the following methods are grievances ascertained at the time of employees quitting the organization? |
| A. | The exit interview method |
| B. | The gripe-box system |
| C. | The open-door policy |
| D. | Opinion surveys |
| Answer» A. The exit interview method | |
| 31. |
Which of the following is not a grievance concerned with supervision? |
| A. | A misunderstanding between the supervisor and the workers |
| B. | Rigidity in the interpretation of rules and regulations |
| C. | Ambiguous job instructions |
| D. | Violation and/or non-fulfillment of the terms of collective bargaining agreements |
| Answer» D. Violation and/or non-fulfillment of the terms of collective bargaining agreements | |
| 32. |
When workers are encouraged to meet the relevant manager in his office and to share their opinions, it is called |
| A. | an opinion survey |
| B. | the gripe-box system |
| C. | the open-door policy |
| D. | the exit interview method |
| Answer» C. the open-door policy | |
| 33. |
Find the odd man out among the following fundamental principles governing any grievance procedure. |
| A. | Settlement at the lowest level |
| B. | Settlement in favour of management |
| C. | Settlement as expeditiously as possible |
| D. | Settlement to the satisfaction of the aggrieved |
| Answer» B. Settlement in favour of management | |
| 34. |
India’s wage policy is based on ? |
| A. | Cost of Living |
| B. | Standard of living |
| C. | productivity |
| D. | None of these |
| Answer» A. Cost of Living | |
| 35. |
One of the reasons for India’s occupational structure remaining more or less the same over the years has been that |
| A. | Productivity in agriculture has been high enough to induce people to stay with agriculture |
| B. | People are largely unaware of the significance of transition from agriculture to industry for economic development. |
| C. | Investment pattern has been directed towards capital intensive industries. |
| D. | ceilings-on land holdings have enabled more people to own land and hence their preference to stay with agriculture |
| Answer» B. People are largely unaware of the significance of transition from agriculture to industry for economic development. | |
| 36. |
Imposing discipline in the form of rules and regulations is an inalienable right of the |
| A. | management |
| B. | employee |
| C. | trade unions |
| D. | None of the above |
| Answer» A. management | |
| 37. |
Which of the following is an objective of employee discipline? |
| A. | goal accomplishment |
| B. | changing employee behavior |
| C. | promoting industrial relations |
| D. | All of the above |
| Answer» D. All of the above | |
| 38. |
Getting the willing cooperation of the employees in voluntarily observing the discipline code of an organization is the essence of |
| A. | a negative discipline |
| B. | positive discipline |
| C. | progressive discipline |
| D. | None of the above |
| Answer» B. positive discipline | |
| 39. |
Which is the machinery for settlement of Industrial Disputes? |
| A. | Industrial Tribunal |
| B. | National Tribunal |
| C. | Labour court |
| D. | all of the above |
| Answer» D. all of the above | |
| 40. |
Which of the following best explains the term 'union ballots'? |
| A. | A ballot is the system by which union members vote for, e.g. industrial action. |
| B. | A ballot is the method by which a union recruits new members |
| C. | A ballot is the method by which a union expels members |
| D. | A ballot is the system by which union members put forward information for listing |
| Answer» A. A ballot is the system by which union members vote for, e.g. industrial action. | |
| 41. |
What is meant by the term 'collective bargaining'? |
| A. | A process by which a union negotiates with suppliers for the provision of e.g. office furniture |
| B. | A process by which a union meets with another union to discuss recruitment |
| C. | A process by which a union recruits new members |
| D. | A process by which a union negotiates with an employer on behalf of its members on matters concerning the terms and conditions of employment |
| Answer» D. A process by which a union negotiates with an employer on behalf of its members on matters concerning the terms and conditions of employment | |
| 42. |
Which of the following is not an 'industrial tort'? |
| A. | Gross misconduct |
| B. | Conspiracy |
| C. | Inducement |
| D. | Intimidation |
| Answer» A. Gross misconduct | |
| 43. |
Which of the following can a union do once it is 'recognised'? |
| A. | Apply to engage in the 'closed shop' |
| B. | Engage in collective bargaining with an employer |
| C. | Apply to be referred to as a 'workplace union' |
| D. | Apply for union status |
| Answer» B. Engage in collective bargaining with an employer | |
| 44. |
Which of the following is not a characteristic of trade union? |
| A. | Voluntary association |
| B. | Common goals |
| C. | Intermediary |
| D. | Individual actions |
| Answer» D. Individual actions | |
| 45. |
Which union is focused on making the skills of its members valuable and not easily replaceable in organizations? |
| A. | Industrial union |
| B. | Occupational union |
| C. | General union |
| D. | White-collar union |
| Answer» B. Occupational union | |
| 46. |
A union meant to protect the interests and rights of the non-manual employees is called a: |
| A. | white-collar union |
| B. | blue-collar union |
| C. | brown-collar union |
| D. | none of the above |
| Answer» C. brown-collar union | |
| 47. |
Employees join unions to fulfil their __ needs. |
| A. | Social |
| B. | Esteem |
| C. | Economic |
| D. | all of the above |
| Answer» D. all of the above | |
| 48. |
What should be the minimum number of person’s required to register a trade union? |
| A. | Six |
| B. | Seven |
| C. | Eight |
| D. | nine |
| Answer» B. Seven | |
| 49. |
Which of the following is noted in your text as a current condition that makes it difficult to be specific about the nature of the employment relationship within organisations |
| A. | the nature of work within modern organisations |
| B. | a major reconfiguration of the labour market in most industrialised economies |
| C. | a blurring of traditional boundaries between workers and their employing organisations |
| D. | all of the above |
| Answer» D. all of the above | |
| 50. |
Which of the following is NOT one of the three major assumptions that underpin the concept of a 'contract of employment' |
| A. | that the relationship between employer and employee is an individual one, made between two parties of equal bargaining strength |
| B. | that there is an imbalance of power between the two parties |
| C. | it consists of a promise to work (or be available for work) for which payment is promised |
| D. | since there has been a free exchange of promises, the two parties have reciprocal, but different rights and obligations |
| Answer» B. that there is an imbalance of power between the two parties | |
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