| 1. |
_______________ is responsible for assessing customer wants and needs. |
| A. | Marketing |
| B. | Operation |
| C. | Finance |
| D. | Human resource |
| Answer» A. Marketing | |
| 2. |
_____________is concerned with the design and delivery of advice and financial products. |
| A. | Human resource planning |
| B. | Financial services |
| C. | Marketing mix |
| D. | None of the above |
| Answer» B. Financial services | |
| 3. |
_______________ provides a conceptual and analytical framework for financial decision making. |
| A. | Human resource management |
| B. | Financial management |
| C. | Marketing management |
| D. | Nine of the above |
| Answer» B. Financial management | |
| 4. |
Which assets yield a return over a period of time in future |
| A. | Short term assets |
| B. | Long term assets |
| C. | Fictitious assets |
| D. | All of the above |
| Answer» B. Long term assets | |
| 5. |
Operation management provide desired utilities of |
| A. | Form |
| B. | Place |
| C. | Possession |
| D. | All of the above |
| Answer» D. All of the above | |
| 6. |
_______________ is the management of systems that creates goods and services. |
| A. | Operations |
| B. | Finance |
| C. | Marketing |
| D. | All of the above |
| Answer» A. Operations | |
| 7. |
Human resource management consist of |
| A. | Collective bargaining |
| B. | Contract negotiation |
| C. | Grievance handling |
| D. | All of the above |
| Answer» D. All of the above | |
| 8. |
_________________ is that part of management concerned with people at work. |
| A. | Finance |
| B. | Operation |
| C. | Marketing |
| D. | None of the above |
| Answer» D. None of the above | |
| 9. |
_____________ concerned with the main business activities which obtains and converts resources of the business into goods/services |
| A. | Production management |
| B. | Finance management |
| C. | Marketing management |
| D. | None of the above |
| Answer» A. Production management | |
| 10. |
Wealth maximization is the acceptable objective because it is |
| A. | Value maximization |
| B. | Based on cash flows |
| C. | Maximizes the market price of shares |
| D. | All of the above |
| Answer» D. All of the above | |
| 11. |
Overseeing the provisions of services is a role of |
| A. | Human resource management |
| B. | Operations management |
| C. | Marketing management |
| D. | None of the above |
| Answer» B. Operations management | |
| 12. |
What function of business is responsible for ensuring that products and services meet high quality standards? |
| A. | Finance |
| B. | Marketing |
| C. | Operations |
| D. | None of the above |
| Answer» C. Operations | |
| 13. |
The main responsibilities of financial management function is |
| A. | Obtaining capital and resources for expansion or to pay for resources such as equipment and materials. |
| B. | Support for software applications, electronic communications and electronic transactions |
| C. | Maintaining legal rights and responsibilities of employer and employees |
| D. | All of the above |
| Answer» A. Obtaining capital and resources for expansion or to pay for resources such as equipment and materials. | |
| 14. |
Two businesses are not the same; the functions will vary because of- |
| A. | The size and scale of business |
| B. | The preferences of owner |
| C. | The types of customers |
| D. | All of the above |
| Answer» D. All of the above | |
| 15. |
__________________ concerned with developing new goods/services and updating old ones |
| A. | Sales |
| B. | Consumers Services |
| C. | Research and development |
| D. | None of the above |
| Answer» C. Research and development | |
| 16. |
The main functions of human resource management is- |
| A. | To attain maximum individual development |
| B. | To prepare and maintain statement of finance |
| C. | Providing information to the customers |
| D. | Identify links between functions |
| Answer» A. To attain maximum individual development | |
| 17. |
Which type of function may be performed by the finance manager for management of profitability? |
| A. | Forecasting future profits |
| B. | Pricing |
| C. | Cost control |
| D. | All of the above |
| Answer» D. All of the above | |
| 18. |
Which of the following are covered under the scope of Human Resource Management? (Choose the appropriate code given below)
|
| A. | (i) (iii) and (v) |
| B. | (i) (ii) (iii) and (iv) |
| C. | (iii) and (v) |
| D. | (i) (ii) (iii) (iv) and (v) |
| Answer» D. (i) (ii) (iii) (iv) and (v) | |
| 19. |
Which of the following is not a function of management? |
| A. | planning |
| B. | staffing |
| C. | co-operation |
| D. | controlling |
| Answer» C. co-operation | |
| 20. |
Modern Marketing consists |
| A. | Marketing Strategy and Research |
| B. | Marketing effectiveness |
| C. | Brand Management |
| D. | All of the above |
| Answer» D. All of the above | |
| 21. |
“Marketing is a human activity directed at satisfying needs and wants through exchange processes” is the statement by |
| A. | Philip Kotler |
| B. | Hansi L.V. |
| C. | Peter F. Drucker |
| D. | D.S. Pauler |
| Answer» A. Philip Kotler | |
| 22. |
Which of the following activities is not a direct responsibility of operations management? |
| A. | developing an operations strategy for the operation |
| B. | planning and controlling the operations |
| C. | determining the exact mix of products and services that customers will want |
| D. | designing the operations products, services and process |
| Answer» C. determining the exact mix of products and services that customers will want | |
| 23. |
The major responsibility of production management is |
| A. | Passing information and understanding from one process to another |
| B. | Transformation of inputs into specified outputs |
| C. | Determining the rates of materials and search for supplier |
| D. | Receives demand of materials from different departments of the organisation |
| Answer» B. Transformation of inputs into specified outputs | |
| 24. |
One objectives of financial management is |
| A. | Ensuring a fair rate of return to the suppliers of capital |
| B. | Management of cash |
| C. | Disposal of surplus |
| D. | None of the above |
| Answer» A. Ensuring a fair rate of return to the suppliers of capital | |
| 25. |
The marketing department of an anorganisation |
| A. | Ensures that there is proper utilisation of resources |
| B. | Compensating the employees |
| C. | Delivery of materials to the right person at the right time |
| D. | Distribution of goods and services. |
| Answer» D. Distribution of goods and services. | |