1. |
_______________ is responsible for assessing customer wants and needs. |
A. | Marketing |
B. | Operation |
C. | Finance |
D. | Human resource |
Answer» A. Marketing |
2. |
_____________is concerned with the design and delivery of advice and financial products. |
A. | Human resource planning |
B. | Financial services |
C. | Marketing mix |
D. | None of the above |
Answer» B. Financial services |
3. |
_______________ provides a conceptual and analytical framework for financial decision making. |
A. | Human resource management |
B. | Financial management |
C. | Marketing management |
D. | Nine of the above |
Answer» B. Financial management |
4. |
Which assets yield a return over a period of time in future |
A. | Short term assets |
B. | Long term assets |
C. | Fictitious assets |
D. | All of the above |
Answer» B. Long term assets |
5. |
Operation management provide desired utilities of |
A. | Form |
B. | Place |
C. | Possession |
D. | All of the above |
Answer» D. All of the above |
6. |
_______________ is the management of systems that creates goods and services. |
A. | Operations |
B. | Finance |
C. | Marketing |
D. | All of the above |
Answer» A. Operations |
7. |
Human resource management consist of |
A. | Collective bargaining |
B. | Contract negotiation |
C. | Grievance handling |
D. | All of the above |
Answer» D. All of the above |
8. |
_________________ is that part of management concerned with people at work. |
A. | Finance |
B. | Operation |
C. | Marketing |
D. | None of the above |
Answer» D. None of the above |
9. |
_____________ concerned with the main business activities which obtains and converts resources of the business into goods/services |
A. | Production management |
B. | Finance management |
C. | Marketing management |
D. | None of the above |
Answer» A. Production management |
10. |
Wealth maximization is the acceptable objective because it is |
A. | Value maximization |
B. | Based on cash flows |
C. | Maximizes the market price of shares |
D. | All of the above |
Answer» D. All of the above |
11. |
Overseeing the provisions of services is a role of |
A. | Human resource management |
B. | Operations management |
C. | Marketing management |
D. | None of the above |
Answer» B. Operations management |
12. |
What function of business is responsible for ensuring that products and services meet high quality standards? |
A. | Finance |
B. | Marketing |
C. | Operations |
D. | None of the above |
Answer» C. Operations |
13. |
The main responsibilities of financial management function is |
A. | Obtaining capital and resources for expansion or to pay for resources such as equipment and materials. |
B. | Support for software applications, electronic communications and electronic transactions |
C. | Maintaining legal rights and responsibilities of employer and employees |
D. | All of the above |
Answer» A. Obtaining capital and resources for expansion or to pay for resources such as equipment and materials. |
14. |
Two businesses are not the same; the functions will vary because of- |
A. | The size and scale of business |
B. | The preferences of owner |
C. | The types of customers |
D. | All of the above |
Answer» D. All of the above |
15. |
__________________ concerned with developing new goods/services and updating old ones |
A. | Sales |
B. | Consumers Services |
C. | Research and development |
D. | None of the above |
Answer» C. Research and development |
16. |
The main functions of human resource management is- |
A. | To attain maximum individual development |
B. | To prepare and maintain statement of finance |
C. | Providing information to the customers |
D. | Identify links between functions |
Answer» A. To attain maximum individual development |
17. |
Which type of function may be performed by the finance manager for management of profitability? |
A. | Forecasting future profits |
B. | Pricing |
C. | Cost control |
D. | All of the above |
Answer» D. All of the above |
18. |
Which of the following are covered under the scope of Human Resource Management? (Choose the appropriate code given below)
|
A. | (i) (iii) and (v) |
B. | (i) (ii) (iii) and (iv) |
C. | (iii) and (v) |
D. | (i) (ii) (iii) (iv) and (v) |
Answer» D. (i) (ii) (iii) (iv) and (v) |
19. |
Which of the following is not a function of management? |
A. | planning |
B. | staffing |
C. | co-operation |
D. | controlling |
Answer» C. co-operation |
20. |
Modern Marketing consists |
A. | Marketing Strategy and Research |
B. | Marketing effectiveness |
C. | Brand Management |
D. | All of the above |
Answer» D. All of the above |
21. |
“Marketing is a human activity directed at satisfying needs and wants through exchange processes” is the statement by |
A. | Philip Kotler |
B. | Hansi L.V. |
C. | Peter F. Drucker |
D. | D.S. Pauler |
Answer» A. Philip Kotler |
22. |
Which of the following activities is not a direct responsibility of operations management? |
A. | developing an operations strategy for the operation |
B. | planning and controlling the operations |
C. | determining the exact mix of products and services that customers will want |
D. | designing the operations products, services and process |
Answer» C. determining the exact mix of products and services that customers will want |
23. |
The major responsibility of production management is |
A. | Passing information and understanding from one process to another |
B. | Transformation of inputs into specified outputs |
C. | Determining the rates of materials and search for supplier |
D. | Receives demand of materials from different departments of the organisation |
Answer» B. Transformation of inputs into specified outputs |
24. |
One objectives of financial management is |
A. | Ensuring a fair rate of return to the suppliers of capital |
B. | Management of cash |
C. | Disposal of surplus |
D. | None of the above |
Answer» A. Ensuring a fair rate of return to the suppliers of capital |
25. |
The marketing department of an anorganisation |
A. | Ensures that there is proper utilisation of resources |
B. | Compensating the employees |
C. | Delivery of materials to the right person at the right time |
D. | Distribution of goods and services. |
Answer» D. Distribution of goods and services. |