190+ Operations Management Solved MCQs

1.

………..refers to the transformation of the state of input in to output.

A. transportation.
B. alteration.
C. inspection
D. all of these
Answer» B. alteration.
2.

…………refers to preserving goods in a protected environment.

A. alteration
B. inspection
C. storage
D. bargaining
Answer» C. storage
3.

……………refers to the verification of and confirmation towards the requirements of an entity.

A. inspection.
B. pricing.
C. alteration.
D. none of these.
Answer» A. inspection.
4.

…………….is the management of all activities directly related to the production of goods and services

A. productionmanagement
B. finance control
C. employee development
D. all of these
Answer» A. productionmanagement
5.

Which of the following statement is not true in the case of goods?

A. tangibility.
B. can be stored
C. physical shape
D. intangibility.
Answer» D. intangibility.
6.

Which of the following is not an objective of operations management?

A. customer satisfaction
B. profitability
C. timeliness
D. employee punishment
Answer» D. employee punishment
7.

Which of the following is not a part of scientific management principles?

A. replacement of rule of thumb
B. scientific selection of employees
C. supervise each worker in detail
D. coercion
Answer» D. coercion
8.

All of the following are differences between manufacturing and service operations EXCEPT

A. quality is more easily measured in service operations.
B. productivity is easier to measure in manufacturing operations
C. contact with customers is more prevalent with persons working in service operations.
D. accumulation or decrease in inventory of finished products is more
Answer» A. quality is more easily measured in service operations.
9.

……………is measure of the quantity of output per unit of input.

A. productivity
B. marketability
C. sociability
D. none of these
Answer» A. productivity
10.

……………………is the sum all the observations and divided by the total number of observations?

A. median
B. mode
C. mean
D. none of these
Answer» C. mean
11.

Lillian and Frank Gilbreth are responsible for principles of

A. sociotechnical systems
B. zeroinventory
C. motion study
D. interchangeable parts
Answer» C. motion study
12.

………………… is the process of randomly inspecting a sample of goods and deciding whether to accept the entire lot based on the results

A. statistical process control.
B. acceptance sampling
C. (a) and (b)
D. none of these
Answer» B. acceptance sampling
13.

……………is a system that is used to maintain a desired level of quality in a product or service.

A. economic ordering quantity
B. quality control
C. knowledge management
D. manpower planning
Answer» B. quality control
14.

Operations management is applicable

A. mostly to the service sector
B. mostly to the manufacturing sector
C. to manufacturing and service sectors
D. to services exclusively
Answer» C. to manufacturing and service sectors
15.

The person most responsible for popularizing interchangeable parts in manufacturing was

A. eli whitney
B. whitney houston
C. sergio farmerson
D. lillian gilbreth
Answer» A. eli whitney
16.

The Father of Scientific Management is

A. frank gilbreth
B. frederick w. taylor
C. w. edwards deming
D. walther shewhart
Answer» B. frederick w. taylor
17.

Walter Shewhart is listed among the most important people of POM because of his contributions to

A. assembly line production
B. measuring productivity in the service sector
C. statistical quality control
D. just-in-time inventory methods
Answer» C. statistical quality control
18.

Henry Ford is noted for his contributions to

A. quality control
B. assembly line operations
C. scientific management
D. standardization of parts
Answer» B. assembly line operations
19.

Which of the following is not an objective of operation management?

A. to improve product quality
B. to reduce cost of production
C. material cost control
D. trading on equity
Answer» D. trading on equity
20.

Hawthorne studies were related with……..

A. scientific management
B. human relations movement
C. marketing management
D. none of these
Answer» B. human relations movement
21.

Moving of materials from the store room to the machine and from one machine to the next machine during the process of manufacture is called…………………

A. ved analysis
B. abc analysis
C. material handling
D. none of these
Answer» C. material handling
22.

………………………..is the term used to describe the set of statistical tools used by quality professionals for the purpose of quality control

A. accounting standards
B. statistical quality control
C. population study
D. none of these
Answer» B. statistical quality control
23.

……………. is the art of applying tests, preferably by the aid of measuring appliances to observe whether a given item or product is within the specified limits of variability or not.

A. inspection
B. planning
C. leading
D. none of these
Answer» A. inspection
24.

Which of the following is TRUE about business strategies?

A. all firms within an industry will adopt the same strategy.
B. well defined missions make strategic development much easier.
C. strategies are formulated independently of swot analysis.
D. an organization should stick with its strategy for the life of the business.
Answer» B. well defined missions make strategic development much easier.
25.

………… is the process of selection of path, which each part of the product will follow

A. routing.
B. scheduling
C. follow-up.
D. dispatching
Answer» A. routing.
26.

………….isthe fixation of time and date for each operation as well as it determines the sequence of operations to be followed.

A. dispatching
B. scheduling.
C. routing.
D. all of these.
Answer» B. scheduling.
27.

……………. is the process of verification or correction in the quality of the product when the deviations in the quality are found to be more than expected.

A. policies
B. quality control
C. quantity measurement
D. none of these
Answer» B. quality control
28.

Which of the following is true? The impact of strategies on the general direction and basic character of a company is

A. long range
B. short ranged
C. minimal
D. medium range
Answer» A. long range
29.

Which of the following is true?

A. corporate strategy is shaped by functional strategies
B. corporate mission is shaped by corporate strategy
C. functional strategies are shaped by corporate strategy
D. external conditions are shaped by corporate mission
Answer» C. functional strategies are shaped by corporate strategy
30.

The fundamental purpose of an organization’s mission statement is to

A. define the organization’s purpose in the society
B. define the operational structure of the organization
C. generate good public relations for the organization
D. define the functional areas required by the organization
Answer» A. define the organization’s purpose in the society
31.

Which of the following is not a key way in which business organizations compete with one another?

A. production cost
B. product duplication
C. flexibility
D. quality
Answer» B. product duplication
32.

…………………….. involves determination of the progress of work, removing bottlenecks in the flow of work and ensuring that the productive operations are taking place in accordance with the plans

A. follow up
B. time management
C. time study
D. time booking
Answer» A. follow up
33.

…………… is the process of setting of productive activities in motion through release of orders and instructions, in accordance with previously planned timings.

A. time study
B. follow up
C. dispatching
D. none of these
Answer» C. dispatching
34.

………………. is a time-table of operations specifying the time and date when each operation is to be started and completed.

A. time study
B. schedule
C. loading
D. none of these
Answer» B. schedule
35.

………………. Involves the fixation of path through which work will flow for manufacturing of goods.

A. scheduling
B. routing
C. time study
D. none of these
Answer» B. routing
36.

………. is the process of reporting daily progress of work in each shop in a prescribed proforma and to investigate the causes of deviations from the planned performance and to take necessary actions

A. follow up
B. motion study
C. time study
D. all of these
Answer» A. follow up
37.

Which of the following is an objective of quality control?

A. to produce qualitative items
B. to reduce companies cost through reduction of losses due to defects.
C. to produce optimal quality at reduced price.
D. all of these
Answer» D. all of these
38.

……………….. is that aspect of operation management function, which is concerned with the acquisition, control, and use of materials needed and flow of goods and services connected with the production process.

A. materials management
B. division of labour
C. mass production
D. craft production
Answer» A. materials management
39.

If inputs decrease while output remains constant, what will happen to productivity?

A. ) it will increase
B. it will decrease
C. it will remain the same
D. it is impossible to tell
Answer» A. ) it will increase
40.

…………….is the art and science of ensuring that all which occurs is in accordance with the rules established and the instructions issued in the case of operations.

A. operational attack
B. operational control
C. operational summary
D. none of these
Answer» B. operational control
41.

……………………… is concerned with deciding in advance what is to be produced, when to be produced, where to be produced and how to be produced

A. operational planning
B. operational control.
C. (a) and (b).
D. none of these
Answer» A. operational planning
42.

The differences between the actual demand for a period and the demand forecast for that period is called:

A. forecast error
B. weighted arithmetic mean
C. decision process.
D. mean square error
Answer» A. forecast error
43.

All of the following decisions fall within the scope of operations management EXCEPT for

A. financial analysis
B. design of products and processes
C. location of facilities
D. quality management
Answer» A. financial analysis
44.

………………can be defined as the measurements that detect the onset of a degradation mechanism, thereby allowing causal stressors to be eliminated or controlled prior to any significant deterioration in the component physical state

A. break down maintenance
B. predictive maintenance
C. past maintenance
D. none of these
Answer» B. predictive maintenance
45.

………………is defined as the combination of tasks that are required to keep a machine or part of a machine in the desirable condition.

A. substitution
B. maintenance
C. reduction
D. induction
Answer» B. maintenance
46.

…………. involves systematically recording, analysing and synthesizing the times required to perform a motion.

A. method study
B. motion study
C. time study
D. all of these
Answer» C. time study
47.

…………….refers to the manufacturing of large volume of a single or a very few varieties of products with a standard set of processes

A. continuous production
B. intermittent production
C. project production
D. none of these
Answer» A. continuous production
48.

………………. is the process of predicting and defining the long-term and the short-term capacity needs of an organisation and determining how those needs will be satisfied.

A. capacity planning
B. capacity control
C. staff fixation
D. instrumentalisation
Answer» A. capacity planning
49.

………………is a measure the actual level of output for a process or activity over a period of time.

A. actual capacity
B. design capacity
C. maximum capacity
D. none of these
Answer» A. actual capacity
50.

Production facilities are arranged as per the sequence of production operations from the first operations to the finished product. This method is called…………..

A. process production
B. job production
C. both of these
D. none of these
Answer» A. process production
51.

Frederick Winslow Taylor is called;

A. father of operations research
B. father of marketing management
C. father of financial management
D. father of scientific management
Answer» D. father of scientific management
52.

In the case of…………………. the products are produced as per the specifications of the customers within prefixed time and cost.

A. mass production
B. job production
C. both of these
D. none of these
Answer» B. job production
53.

………………..is the system in whichitems are processed in lots and a new lot is undertaken for production only when the production on all items of a lot is complete.

A. job production
B. batch production
C. mass production
D. none of these
Answer» B. batch production
54.

…………is the capacity that specifies a theoretical upper limit above the usual rate of routine operations.

A. maximum capacity
B. effective capacity
C. actual capacity
D. none of these.
Answer» A. maximum capacity
55.

……………………………is the highest reasonable output rate which can be achieved with the current product specifications, product mix, work force, plant and equipment.

A. publicity
B. capacity
C. (a) and (b)
D. none of these
Answer» B. capacity
56.

In ………………, machines and other supporting services are located according to the processing sequence of the product

A. project lay out
B. product lay out
C. combination lay out
D. none of these
Answer» B. product lay out
57.

The lay out in which production operation is performed in a fixed position is called………….

A. project lay out
B. product lay out
C. (a) and(b)
D. none of these
Answer» A. project lay out
58.

The layout in which all the equipment’sperforming similar tasks are grouped together is called…………………..

A. )product lay out
B. process lay out
C. combination lay out
D. none of these
Answer» B. process lay out
59.

…………….. is the configuration of departments, work centres and equipment in the conversion process.

A. plant lay out
B. plant locations
C. (a) and (b)
D. none of these.
Answer» A. plant lay out
60.

Which of the following affect the choice of plant location decision?

A. proximity to markets
B. supply of materials
C. (a) and (b)
D. none of these
Answer» C. (a) and (b)
61.

The founder of the scientific management movement was:

A. frank gilbreth
B. walter shewhart
C. frederick w.taylor
D. ford harris
Answer» C. frederick w.taylor
62.

The Hawthorne Studies stimulated the development of:

A. the scientific management movement
B. the human relations movement
C. the socio-technical movement
D. the lean production movement.
Answer» B. the human relations movement
63.

Walter Shewhart developed:

A. the economic order quantity model
B. the human factors engineering field
C. linear programming models
D. statistical quality control techniques
Answer» D. statistical quality control techniques
64.

The moving assembly line was developed by:

A. elton mayo
B. frederick w. taylor
C. clark gable
D. henry ford
Answer» D. henry ford
65.

……………is used to monitor characteristics that can be measured and have a continuum of values such as height, weight, volume etc.

A. control chart of attributes
B. control chart for variables
C. (a) and (b)
D. none of these
Answer» B. control chart for variables
66.

……………..is used to monitor characteristics that have discrete values and can be counted

A. control chart for variables.
B. control chart for attributes
C. (a) and (b)
D. none of these
Answer» B. control chart for attributes
67.

Which of the following is not a control chart for variables?

A. x chart
B. r chart
C. p chart
D. none of these
Answer» C. p chart
68.

Which of the following is not a control chart for attributes?

A. p chart
B. c chart
C. x chart
D. none of these
Answer» C. x chart
69.

ISO 9000 is a………………….

A. international standard
B. national standard
C. local standard
D. none of these
Answer» A. international standard
70.

In management literature TQM stands for

A. total quality management
B. total quantity management
C. total quantity maintenance
D. none of these
Answer» A. total quality management
71.

………………..is a group of workers from the same area who usually meet to discuss their problems, investigate, recommend solutions and to corrective actions

A. quality problems
B. quality circle
C. quantify value
D. none of these
Answer» B. quality circle
72.

Which of the following is not an objective of quality circle?

A. to improve quality
B. to improve productivity
C. trading on equity
D. none of these
Answer» C. trading on equity
73.

Which of the following is not a principles’ of TQM?

A. customer focus
B. continuous improvement
C. team approach
D. black marketing
Answer» D. black marketing
74.

………………is the systematic recording and critical examination of existing and the proposed way of doing work as a means of developing effective methods.

A. method study
B. time study
C. time booking
D. none of these
Answer» A. method study
75.

The costs of all activities incurred to prevent poor quality in products and services.

A. prevention cost
B. appraisal cost
C. failure cost
D. none of the above
Answer» A. prevention cost
76.

This cost is the cost associated with measuring evaluating, or auditing products or services to assure conformance to quality standards and performance requirements

A. prevention cost
B. appraisal cost
C. failure cost
D. none of the above
Answer» B. appraisal cost
77.

This cost is the costs resulting from products or services not conforming to requirements or user needs.

A. prevention cost
B. appraisal cost
C. failure cost
D. none of the above
Answer» C. failure cost
78.

…………… is a graphical tool to analyse and time the small, physical actions of workers and machine in performing a routine, repetitive, worker- machine task so that idle time can be identified

A. activity chart
B. metrics
C. (a) and (b)
D. none of these
Answer» A. activity chart
79.

…………is the level of output volume for which total cost equals total revenues

A. profit
B. breakeven point
C. sales
D. all of these
Answer» B. breakeven point
80.

……………. is a process of representing each item by a number, the digit of which indicates the group, the sub-group, the type and the dimension of the item.

A. codification
B. classification
C. duplication
D. none of these
Answer» A. codification
81.

…………………….is a Manufacturing systems utilizing computer software programs that control the actual machine on the shop floor.

A. complex manufacturing
B. computer aided manufacturing
C. ( a )and (b)
D. none of these
Answer» B. computer aided manufacturing
82.

……………is the Japanese concept of continuous improvement in all things.

A. kaizen
B. marketing myopia
C. (a) and (b)
D. none of these
Answer» A. kaizen
83.

………………..is the process of creating and using mathematical representations of management problems and organizations to predict outcomes of proposed courses of action

A. mathematical modelling
B. physical modelling
C. service queries
D. .none of these
Answer» A. mathematical modelling
84.

…………………………is the degree to which the design specifications for a product or service are appropriate to its function and use, and the degree to which a product or service conforms to its design specifications

A. quantity
B. quality
C. price
D. cost
Answer» B. quality
85.

…………………is a process used to determine the maintenance requirements of any physical asset in its operating context?

A. reliability centered maintenance
B. preventive cost
C. unavoidable cost
D. none of these
Answer» A. reliability centered maintenance
86.

…………………………..is the application or techniques designed to establish the time for a qualified worker to carry out a specified job at a defined level or performance

A. work measurement
B. work delay
C. work atmosphere
D. none of these
Answer» A. work measurement
87.

………………………… deals with decision-making related to production processes so that the resulting goods or services are produced according to specifications, in the amount and by the schedule demanded and out of minimum cost.

A. production management
B. marketing management
C. financemanagement
D. capital structure
Answer» A. production management
88.

………….is the part of an organization that produces the organization’s physical goods and services.

A. operating system
B. marketing system
C. financial system
D. all of these
Answer» A. operating system
89.

Which of the following records quantity of material only

A. bin card
B. stores ledger
C. bill of materials
D. none of these
Answer» A. bin card
90.

Which of the following is used for issuing materials to different production departments

A. material requisition
B. purchase requisition
C. purchase order
D. none of these
Answer» A. material requisition
91.

Continuous stock taking is a part of

A. annual stock taking
B. perpetual inventory
C. abc analysis
D. none of these
Answer» B. perpetual inventory
92.

Stores department issues materials to the production department on the basis of

A. goodsreceived note
B. purchase requisition
C. stores requisition
D. material transfer note
Answer» C. stores requisition
93.

Recording of time spent by a worker on different job is called

A. time keeping
B. time booking
C. job card keeping
D. job order costing
Answer» B. time booking
94.

The difference between the actual cost and standard cost is called

A. profit
B. loss
C. sales
D. variance
Answer» D. variance
95.

Qualitycircle is a group of

A. operatives
B. supervisors
C. management trainees
D. top management
Answer» A. operatives
96.

Safety stock is related to

A. inventory control
B. quality control
C. employeecontrol
D. strategic control
Answer» A. inventory control
97.

..............is undertaken to find out the one best way of doing the thing

A. job analysis
B. merit rating
C. job enrichment
D. none
Answer» A. job analysis
98.

The concept of Job enrichment is a contribution by........

A. frederick herzberg
B. f.w.taylor
C. c.k. prahlad
D. peter f. drucker
Answer» A. frederick herzberg
99.

…………… is the process of comparing actual performance with the standard and taking corrective Action.

A. controlling
B. management
C. planning
D. co-ordination
Answer» A. controlling
100.

…………………aims at visualizing and identifying deviation before they actually occur.

A. predictive control
B. concurrent control
C. operational control
D. all of these
Answer» A. predictive control
Tags
Question and answers in Operations Management, Operations Management multiple choice questions and answers, Operations Management Important MCQs, Solved MCQs for Operations Management, Operations Management MCQs with answers PDF download