McqMate
1. |
………..refers to the transformation of the state of input in to output. |
A. | transportation. |
B. | alteration. |
C. | inspection |
D. | all of these |
Answer» B. alteration. |
2. |
…………refers to preserving goods in a protected environment. |
A. | alteration |
B. | inspection |
C. | storage |
D. | bargaining |
Answer» C. storage |
3. |
……………refers to the verification of and confirmation towards the requirements of an entity. |
A. | inspection. |
B. | pricing. |
C. | alteration. |
D. | none of these. |
Answer» A. inspection. |
4. |
…………….is the management of all activities directly related to the production of goods and services |
A. | productionmanagement |
B. | finance control |
C. | employee development |
D. | all of these |
Answer» A. productionmanagement |
5. |
Which of the following statement is not true in the case of goods? |
A. | tangibility. |
B. | can be stored |
C. | physical shape |
D. | intangibility. |
Answer» D. intangibility. |
6. |
Which of the following is not an objective of operations management? |
A. | customer satisfaction |
B. | profitability |
C. | timeliness |
D. | employee punishment |
Answer» D. employee punishment |
7. |
Which of the following is not a part of scientific management principles? |
A. | replacement of rule of thumb |
B. | scientific selection of employees |
C. | supervise each worker in detail |
D. | coercion |
Answer» D. coercion |
8. |
All of the following are differences between manufacturing and service operations EXCEPT |
A. | quality is more easily measured in service operations. |
B. | productivity is easier to measure in manufacturing operations |
C. | contact with customers is more prevalent with persons working in service operations. |
D. | accumulation or decrease in inventory of finished products is more |
Answer» A. quality is more easily measured in service operations. |
9. |
……………is measure of the quantity of output per unit of input. |
A. | productivity |
B. | marketability |
C. | sociability |
D. | none of these |
Answer» A. productivity |
10. |
……………………is the sum all the observations and divided by the total number of observations? |
A. | median |
B. | mode |
C. | mean |
D. | none of these |
Answer» C. mean |
11. |
Lillian and Frank Gilbreth are responsible for principles of |
A. | sociotechnical systems |
B. | zeroinventory |
C. | motion study |
D. | interchangeable parts |
Answer» C. motion study |
12. |
………………… is the process of randomly inspecting a sample of goods and deciding whether to accept the entire lot based on the results |
A. | statistical process control. |
B. | acceptance sampling |
C. | (a) and (b) |
D. | none of these |
Answer» B. acceptance sampling |
13. |
……………is a system that is used to maintain a desired level of quality in a product or service. |
A. | economic ordering quantity |
B. | quality control |
C. | knowledge management |
D. | manpower planning |
Answer» B. quality control |
14. |
Operations management is applicable |
A. | mostly to the service sector |
B. | mostly to the manufacturing sector |
C. | to manufacturing and service sectors |
D. | to services exclusively |
Answer» C. to manufacturing and service sectors |
15. |
The person most responsible for popularizing interchangeable parts in manufacturing was |
A. | eli whitney |
B. | whitney houston |
C. | sergio farmerson |
D. | lillian gilbreth |
Answer» A. eli whitney |
16. |
The Father of Scientific Management is |
A. | frank gilbreth |
B. | frederick w. taylor |
C. | w. edwards deming |
D. | walther shewhart |
Answer» B. frederick w. taylor |
17. |
Walter Shewhart is listed among the most important people of POM because of his contributions to |
A. | assembly line production |
B. | measuring productivity in the service sector |
C. | statistical quality control |
D. | just-in-time inventory methods |
Answer» C. statistical quality control |
18. |
Henry Ford is noted for his contributions to |
A. | quality control |
B. | assembly line operations |
C. | scientific management |
D. | standardization of parts |
Answer» B. assembly line operations |
19. |
Which of the following is not an objective of operation management? |
A. | to improve product quality |
B. | to reduce cost of production |
C. | material cost control |
D. | trading on equity |
Answer» D. trading on equity |
20. |
Hawthorne studies were related with…….. |
A. | scientific management |
B. | human relations movement |
C. | marketing management |
D. | none of these |
Answer» B. human relations movement |
21. |
Moving of materials from the store room to the machine and from one machine to the next machine during the process of manufacture is called………………… |
A. | ved analysis |
B. | abc analysis |
C. | material handling |
D. | none of these |
Answer» C. material handling |
22. |
………………………..is the term used to describe the set of statistical tools used by quality professionals for the purpose of quality control |
A. | accounting standards |
B. | statistical quality control |
C. | population study |
D. | none of these |
Answer» B. statistical quality control |
23. |
……………. is the art of applying tests, preferably by the aid of measuring appliances to observe whether a given item or product is within the specified limits of variability or not. |
A. | inspection |
B. | planning |
C. | leading |
D. | none of these |
Answer» A. inspection |
24. |
Which of the following is TRUE about business strategies? |
A. | all firms within an industry will adopt the same strategy. |
B. | well defined missions make strategic development much easier. |
C. | strategies are formulated independently of swot analysis. |
D. | an organization should stick with its strategy for the life of the business. |
Answer» B. well defined missions make strategic development much easier. |
25. |
………… is the process of selection of path, which each part of the product will follow |
A. | routing. |
B. | scheduling |
C. | follow-up. |
D. | dispatching |
Answer» A. routing. |
26. |
………….isthe fixation of time and date for each operation as well as it determines the sequence of operations to be followed. |
A. | dispatching |
B. | scheduling. |
C. | routing. |
D. | all of these. |
Answer» B. scheduling. |
27. |
……………. is the process of verification or correction in the quality of the product when the deviations in the quality are found to be more than expected. |
A. | policies |
B. | quality control |
C. | quantity measurement |
D. | none of these |
Answer» B. quality control |
28. |
Which of the following is true? The impact of strategies on the general direction and basic character of a company is |
A. | long range |
B. | short ranged |
C. | minimal |
D. | medium range |
Answer» A. long range |
29. |
Which of the following is true? |
A. | corporate strategy is shaped by functional strategies |
B. | corporate mission is shaped by corporate strategy |
C. | functional strategies are shaped by corporate strategy |
D. | external conditions are shaped by corporate mission |
Answer» C. functional strategies are shaped by corporate strategy |
30. |
The fundamental purpose of an organization’s mission statement is to |
A. | define the organization’s purpose in the society |
B. | define the operational structure of the organization |
C. | generate good public relations for the organization |
D. | define the functional areas required by the organization |
Answer» A. define the organization’s purpose in the society |
31. |
Which of the following is not a key way in which business organizations compete with one another? |
A. | production cost |
B. | product duplication |
C. | flexibility |
D. | quality |
Answer» B. product duplication |
32. |
…………………….. involves determination of the progress of work, removing bottlenecks in the flow of work and ensuring that the productive operations are taking place in accordance with the plans |
A. | follow up |
B. | time management |
C. | time study |
D. | time booking |
Answer» A. follow up |
33. |
…………… is the process of setting of productive activities in motion through release of orders and instructions, in accordance with previously planned timings. |
A. | time study |
B. | follow up |
C. | dispatching |
D. | none of these |
Answer» C. dispatching |
34. |
………………. is a time-table of operations specifying the time and date when each operation is to be started and completed. |
A. | time study |
B. | schedule |
C. | loading |
D. | none of these |
Answer» B. schedule |
35. |
………………. Involves the fixation of path through which work will flow for manufacturing of goods. |
A. | scheduling |
B. | routing |
C. | time study |
D. | none of these |
Answer» B. routing |
36. |
………. is the process of reporting daily progress of work in each shop in a prescribed proforma and to investigate the causes of deviations from the planned performance and to take necessary actions |
A. | follow up |
B. | motion study |
C. | time study |
D. | all of these |
Answer» A. follow up |
37. |
Which of the following is an objective of quality control? |
A. | to produce qualitative items |
B. | to reduce companies cost through reduction of losses due to defects. |
C. | to produce optimal quality at reduced price. |
D. | all of these |
Answer» D. all of these |
38. |
……………….. is that aspect of operation management function, which is concerned with the acquisition, control, and use of materials needed and flow of goods and services connected with the production process. |
A. | materials management |
B. | division of labour |
C. | mass production |
D. | craft production |
Answer» A. materials management |
39. |
If inputs decrease while output remains constant, what will happen to productivity? |
A. | ) it will increase |
B. | it will decrease |
C. | it will remain the same |
D. | it is impossible to tell |
Answer» A. ) it will increase |
40. |
…………….is the art and science of ensuring that all which occurs is in accordance with the rules established and the instructions issued in the case of operations. |
A. | operational attack |
B. | operational control |
C. | operational summary |
D. | none of these |
Answer» B. operational control |
41. |
……………………… is concerned with deciding in advance what is to be produced, when to be produced, where to be produced and how to be produced |
A. | operational planning |
B. | operational control. |
C. | (a) and (b). |
D. | none of these |
Answer» A. operational planning |
42. |
The differences between the actual demand for a period and the demand forecast for that period is called: |
A. | forecast error |
B. | weighted arithmetic mean |
C. | decision process. |
D. | mean square error |
Answer» A. forecast error |
43. |
All of the following decisions fall within the scope of operations management EXCEPT for |
A. | financial analysis |
B. | design of products and processes |
C. | location of facilities |
D. | quality management |
Answer» A. financial analysis |
44. |
………………can be defined as the measurements that detect the onset of a degradation mechanism, thereby allowing causal stressors to be eliminated or controlled prior to any significant deterioration in the component physical state |
A. | break down maintenance |
B. | predictive maintenance |
C. | past maintenance |
D. | none of these |
Answer» B. predictive maintenance |
45. |
………………is defined as the combination of tasks that are required to keep a machine or part of a machine in the desirable condition. |
A. | substitution |
B. | maintenance |
C. | reduction |
D. | induction |
Answer» B. maintenance |
46. |
…………. involves systematically recording, analysing and synthesizing the times required to perform a motion. |
A. | method study |
B. | motion study |
C. | time study |
D. | all of these |
Answer» C. time study |
47. |
…………….refers to the manufacturing of large volume of a single or a very few varieties of products with a standard set of processes |
A. | continuous production |
B. | intermittent production |
C. | project production |
D. | none of these |
Answer» A. continuous production |
48. |
………………. is the process of predicting and defining the long-term and the short-term capacity needs of an organisation and determining how those needs will be satisfied. |
A. | capacity planning |
B. | capacity control |
C. | staff fixation |
D. | instrumentalisation |
Answer» A. capacity planning |
49. |
………………is a measure the actual level of output for a process or activity over a period of time. |
A. | actual capacity |
B. | design capacity |
C. | maximum capacity |
D. | none of these |
Answer» A. actual capacity |
50. |
Production facilities are arranged as per the sequence of production operations from the first operations to the finished product. This method is called………….. |
A. | process production |
B. | job production |
C. | both of these |
D. | none of these |
Answer» A. process production |
51. |
Frederick Winslow Taylor is called; |
A. | father of operations research |
B. | father of marketing management |
C. | father of financial management |
D. | father of scientific management |
Answer» D. father of scientific management |
52. |
In the case of…………………. the products are produced as per the specifications of the customers within prefixed time and cost. |
A. | mass production |
B. | job production |
C. | both of these |
D. | none of these |
Answer» B. job production |
53. |
………………..is the system in whichitems are processed in lots and a new lot is undertaken for production only when the production on all items of a lot is complete. |
A. | job production |
B. | batch production |
C. | mass production |
D. | none of these |
Answer» B. batch production |
54. |
…………is the capacity that specifies a theoretical upper limit above the usual rate of routine operations. |
A. | maximum capacity |
B. | effective capacity |
C. | actual capacity |
D. | none of these. |
Answer» A. maximum capacity |
55. |
……………………………is the highest reasonable output rate which can be achieved with the current product specifications, product mix, work force, plant and equipment. |
A. | publicity |
B. | capacity |
C. | (a) and (b) |
D. | none of these |
Answer» B. capacity |
56. |
In ………………, machines and other supporting services are located according to the processing sequence of the product |
A. | project lay out |
B. | product lay out |
C. | combination lay out |
D. | none of these |
Answer» B. product lay out |
57. |
The lay out in which production operation is performed in a fixed position is called…………. |
A. | project lay out |
B. | product lay out |
C. | (a) and(b) |
D. | none of these |
Answer» A. project lay out |
58. |
The layout in which all the equipment’sperforming similar tasks are grouped together is called………………….. |
A. | )product lay out |
B. | process lay out |
C. | combination lay out |
D. | none of these |
Answer» B. process lay out |
59. |
…………….. is the configuration of departments, work centres and equipment in the conversion process. |
A. | plant lay out |
B. | plant locations |
C. | (a) and (b) |
D. | none of these. |
Answer» A. plant lay out |
60. |
Which of the following affect the choice of plant location decision? |
A. | proximity to markets |
B. | supply of materials |
C. | (a) and (b) |
D. | none of these |
Answer» C. (a) and (b) |
61. |
The founder of the scientific management movement was: |
A. | frank gilbreth |
B. | walter shewhart |
C. | frederick w.taylor |
D. | ford harris |
Answer» C. frederick w.taylor |
62. |
The Hawthorne Studies stimulated the development of: |
A. | the scientific management movement |
B. | the human relations movement |
C. | the socio-technical movement |
D. | the lean production movement. |
Answer» B. the human relations movement |
63. |
Walter Shewhart developed: |
A. | the economic order quantity model |
B. | the human factors engineering field |
C. | linear programming models |
D. | statistical quality control techniques |
Answer» D. statistical quality control techniques |
64. |
The moving assembly line was developed by: |
A. | elton mayo |
B. | frederick w. taylor |
C. | clark gable |
D. | henry ford |
Answer» D. henry ford |
65. |
……………is used to monitor characteristics that can be measured and have a continuum of values such as height, weight, volume etc. |
A. | control chart of attributes |
B. | control chart for variables |
C. | (a) and (b) |
D. | none of these |
Answer» B. control chart for variables |
66. |
……………..is used to monitor characteristics that have discrete values and can be counted |
A. | control chart for variables. |
B. | control chart for attributes |
C. | (a) and (b) |
D. | none of these |
Answer» B. control chart for attributes |
67. |
Which of the following is not a control chart for variables? |
A. | x chart |
B. | r chart |
C. | p chart |
D. | none of these |
Answer» C. p chart |
68. |
Which of the following is not a control chart for attributes? |
A. | p chart |
B. | c chart |
C. | x chart |
D. | none of these |
Answer» C. x chart |
69. |
ISO 9000 is a…………………. |
A. | international standard |
B. | national standard |
C. | local standard |
D. | none of these |
Answer» A. international standard |
70. |
In management literature TQM stands for |
A. | total quality management |
B. | total quantity management |
C. | total quantity maintenance |
D. | none of these |
Answer» A. total quality management |
71. |
………………..is a group of workers from the same area who usually meet to discuss their problems, investigate, recommend solutions and to corrective actions |
A. | quality problems |
B. | quality circle |
C. | quantify value |
D. | none of these |
Answer» B. quality circle |
72. |
Which of the following is not an objective of quality circle? |
A. | to improve quality |
B. | to improve productivity |
C. | trading on equity |
D. | none of these |
Answer» C. trading on equity |
73. |
Which of the following is not a principles’ of TQM? |
A. | customer focus |
B. | continuous improvement |
C. | team approach |
D. | black marketing |
Answer» D. black marketing |
74. |
………………is the systematic recording and critical examination of existing and the proposed way of doing work as a means of developing effective methods. |
A. | method study |
B. | time study |
C. | time booking |
D. | none of these |
Answer» A. method study |
75. |
The costs of all activities incurred to prevent poor quality in products and services. |
A. | prevention cost |
B. | appraisal cost |
C. | failure cost |
D. | none of the above |
Answer» A. prevention cost |
76. |
This cost is the cost associated with measuring evaluating, or auditing products or services to assure conformance to quality standards and performance requirements |
A. | prevention cost |
B. | appraisal cost |
C. | failure cost |
D. | none of the above |
Answer» B. appraisal cost |
77. |
This cost is the costs resulting from products or services not conforming to requirements or user needs. |
A. | prevention cost |
B. | appraisal cost |
C. | failure cost |
D. | none of the above |
Answer» C. failure cost |
78. |
…………… is a graphical tool to analyse and time the small, physical actions of workers and machine in performing a routine, repetitive, worker- machine task so that idle time can be identified |
A. | activity chart |
B. | metrics |
C. | (a) and (b) |
D. | none of these |
Answer» A. activity chart |
79. |
…………is the level of output volume for which total cost equals total revenues |
A. | profit |
B. | breakeven point |
C. | sales |
D. | all of these |
Answer» B. breakeven point |
80. |
……………. is a process of representing each item by a number, the digit of which indicates the group, the sub-group, the type and the dimension of the item. |
A. | codification |
B. | classification |
C. | duplication |
D. | none of these |
Answer» A. codification |
81. |
…………………….is a Manufacturing systems utilizing computer software programs that control the actual machine on the shop floor. |
A. | complex manufacturing |
B. | computer aided manufacturing |
C. | ( a )and (b) |
D. | none of these |
Answer» B. computer aided manufacturing |
82. |
……………is the Japanese concept of continuous improvement in all things. |
A. | kaizen |
B. | marketing myopia |
C. | (a) and (b) |
D. | none of these |
Answer» A. kaizen |
83. |
………………..is the process of creating and using mathematical representations of management problems and organizations to predict outcomes of proposed courses of action |
A. | mathematical modelling |
B. | physical modelling |
C. | service queries |
D. | .none of these |
Answer» A. mathematical modelling |
84. |
…………………………is the degree to which the design specifications for a product or service are appropriate to its function and use, and the degree to which a product or service conforms to its design specifications |
A. | quantity |
B. | quality |
C. | price |
D. | cost |
Answer» B. quality |
85. |
…………………is a process used to determine the maintenance requirements of any physical asset in its operating context? |
A. | reliability centered maintenance |
B. | preventive cost |
C. | unavoidable cost |
D. | none of these |
Answer» A. reliability centered maintenance |
86. |
…………………………..is the application or techniques designed to establish the time for a qualified worker to carry out a specified job at a defined level or performance |
A. | work measurement |
B. | work delay |
C. | work atmosphere |
D. | none of these |
Answer» A. work measurement |
87. |
………………………… deals with decision-making related to production processes so that the resulting goods or services are produced according to specifications, in the amount and by the schedule demanded and out of minimum cost. |
A. | production management |
B. | marketing management |
C. | financemanagement |
D. | capital structure |
Answer» A. production management |
88. |
………….is the part of an organization that produces the organization’s physical goods and services. |
A. | operating system |
B. | marketing system |
C. | financial system |
D. | all of these |
Answer» A. operating system |
89. |
Which of the following records quantity of material only |
A. | bin card |
B. | stores ledger |
C. | bill of materials |
D. | none of these |
Answer» A. bin card |
90. |
Which of the following is used for issuing materials to different production departments |
A. | material requisition |
B. | purchase requisition |
C. | purchase order |
D. | none of these |
Answer» A. material requisition |
91. |
Continuous stock taking is a part of |
A. | annual stock taking |
B. | perpetual inventory |
C. | abc analysis |
D. | none of these |
Answer» B. perpetual inventory |
92. |
Stores department issues materials to the production department on the basis of |
A. | goodsreceived note |
B. | purchase requisition |
C. | stores requisition |
D. | material transfer note |
Answer» C. stores requisition |
93. |
Recording of time spent by a worker on different job is called |
A. | time keeping |
B. | time booking |
C. | job card keeping |
D. | job order costing |
Answer» B. time booking |
94. |
The difference between the actual cost and standard cost is called |
A. | profit |
B. | loss |
C. | sales |
D. | variance |
Answer» D. variance |
95. |
Qualitycircle is a group of |
A. | operatives |
B. | supervisors |
C. | management trainees |
D. | top management |
Answer» A. operatives |
96. |
Safety stock is related to |
A. | inventory control |
B. | quality control |
C. | employeecontrol |
D. | strategic control |
Answer» A. inventory control |
97. |
..............is undertaken to find out the one best way of doing the thing |
A. | job analysis |
B. | merit rating |
C. | job enrichment |
D. | none |
Answer» A. job analysis |
98. |
The concept of Job enrichment is a contribution by........ |
A. | frederick herzberg |
B. | f.w.taylor |
C. | c.k. prahlad |
D. | peter f. drucker |
Answer» A. frederick herzberg |
99. |
…………… is the process of comparing actual performance with the standard and taking corrective Action. |
A. | controlling |
B. | management |
C. | planning |
D. | co-ordination |
Answer» A. controlling |
100. |
…………………aims at visualizing and identifying deviation before they actually occur. |
A. | predictive control |
B. | concurrent control |
C. | operational control |
D. | all of these |
Answer» A. predictive control |
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