| 1. |
Literally the term ‘administration’ means--------------------- |
| A. | Manage the laws |
| B. | Manage the trade |
| C. | Manage the affairs of public or private |
| D. | Education |
| Answer» C. Manage the affairs of public or private | |
| 2. |
Public administration is the sum total of all the activities undertaken in pursuit of and in fulfilment of public policy, belongs to which view? |
| A. | Managerial view |
| B. | Integral view |
| C. | POSDCORB view |
| D. | Subject matter view |
| Answer» B. Integral view | |
| 3. |
The human relations theory focussed on the |
| A. | Physiological factors |
| B. | biological factors |
| C. | Social and psychological factors |
| D. | Economic factors |
| Answer» C. Social and psychological factors | |
| 4. |
The discipline of public administration originated in---- |
| A. | U.K |
| B. | U.S.A |
| C. | Germany |
| D. | India |
| Answer» B. U.S.A | |
| 5. |
Who was the originator of Politics-administration dichotomy? |
| A. | Woodrow Wilson |
| B. | W.F.Willoughby |
| C. | .Mary Parker Follet |
| D. | Henry Fayol |
| Answer» A. Woodrow Wilson | |
| 6. |
The ‘POSDCORB’ relates to the --------------- of the public administration? |
| A. | Scope |
| B. | Meaning |
| C. | Purpose |
| D. | Philosophy |
| Answer» A. Scope | |
| 7. |
Which one of the following activities are not covered in ‘POSDCORB’? |
| A. | Budgeting |
| B. | Planning |
| C. | Reporting |
| D. | Discipline |
| Answer» D. Discipline | |
| 8. |
New Public administration laid emphasis on ------------ |
| A. | Economy and efficiency |
| B. | Values and ethics |
| C. | Behaviour of the public |
| D. | None of the above |
| Answer» B. Values and ethics | |
| 9. |
Scalar chain refers to: |
| A. | All managers in a company |
| B. | Chain of command |
| C. | Chain of communication |
| D. | Chain of managers from top to bottom linked stepwise |
| Answer» D. Chain of managers from top to bottom linked stepwise | |
| 10. |
The name of Max Weber is associated with ------- |
| A. | Bureaucratic theory |
| B. | System theory |
| C. | Human relations theory |
| D. | Administrative theory |
| Answer» A. Bureaucratic theory | |
| 11. |
The primary focus of human relations theory is on: |
| A. | Increasing labour productivity |
| B. | Economic and efficiency |
| C. | Individual as socio- psychological being and what motive him |
| D. | None of the above |
| Answer» C. Individual as socio- psychological being and what motive him | |
| 12. |
The organisation theory which highlights the social and psychological influences on organisational behaviour is called: |
| A. | human relations theory |
| B. | system theory |
| C. | bureaucratic theory |
| D. | classical theory |
| Answer» A. human relations theory | |
| 13. |
Which of the following are required in organisation as a process? |
| A. | division of work |
| B. | grouping jobs and departments |
| C. | establishing authority relationship |
| D. | all the three |
| Answer» D. all the three | |
| 14. |
The history of evolution of the discipline of public administration is generally divided into: |
| A. | four phases |
| B. | three phases |
| C. | six phases |
| D. | five phases |
| Answer» C. six phases | |
| 15. |
The integral view of public administration is supported by: |
| A. | L D. White |
| B. | Dimock |
| C. | Gladden |
| D. | all the above |
| Answer» D. all the above | |
| 16. |
The word “POSDCORB” was coined by: |
| A. | J M. Pfiffner |
| B. | Marshal Dimock |
| C. | Luther Gullick |
| D. | L D. White |
| Answer» C. Luther Gullick | |
| 17. |
Which of the following is the main point of difference between public administration and private administration? |
| A. | Profit motive |
| B. | Public responsibility |
| C. | Nature of functions |
| D. | All the above |
| Answer» D. All the above | |
| 18. |
Which of the following statement is correct regarding the increasingly important role of public administration in modern state? |
| A. | The complexities of the modern industrial and urbanised world |
| B. | It is a great instrument of social change |
| C. | Concept of welfare state and total war |
| D. | All the above |
| Answer» D. All the above | |
| 19. |
The term “development administration” was first coined by: |
| A. | Fred W. Riggs |
| B. | Edward W. Weidner |
| C. | Goswami |
| D. | Joseph la Palombra |
| Answer» C. Goswami | |
| 20. |
Which of the following is a feature of Max Weber’s bureaucratic organisation? |
| A. | A well defined hierarchy |
| B. | Division of labour based on functional specialisation |
| C. | Office holder cannot appropriate his office |
| D. | All the above. |
| Answer» C. Office holder cannot appropriate his office | |
| 21. |
Which of the following is required in organisation as a process |
| A. | Division of work |
| B. | Grouping jobs and departments |
| C. | Establishing authority relationships |
| D. | All the three above |
| Answer» D. All the three above | |
| 22. |
Which of the following is important in the organisational structure? |
| A. | Well defined jobs |
| B. | Coordination. |
| C. | Clarifying authority and power |
| D. | All the above. |
| Answer» D. All the above. | |
| 23. |
Which of the following is not one of the principles of organisation? |
| A. | Hierarchy or scalar principle |
| B. | Staffing |
| C. | Unity of command |
| D. | Span of control |
| Answer» B. Staffing | |
| 24. |
Hierarchy means: |
| A. | Officials at different levels of organisation. |
| B. | Control of the higher over the lower |
| C. | Gang plank |
| D. | All of these |
| Answer» B. Control of the higher over the lower | |
| 25. |
The principle of scalar chain was devised by |
| A. | Henry Fayol |
| B. | L.Urwick |
| C. | Frederick Taylor |
| D. | Chester .I.Bernard. |
| Answer» A. Henry Fayol | |
| 26. |
The functions of public management are described in PODSCORB by: |
| A. | Henry Fayol |
| B. | Luther Gullick |
| C. | Frederick Taylor |
| D. | none of these |
| Answer» B. Luther Gullick | |
| 27. |
Which of the following is not a part of the departmental organisation? |
| A. | Line agency |
| B. | voluntary agency |
| C. | staff agency |
| D. | auxiliary agency |
| Answer» B. voluntary agency | |
| 28. |
Which is the most widely prevalent form of governmental organisation |
| A. | Public corporation |
| B. | Independent regulatory commission |
| C. | Department |
| D. | Public limited company |
| Answer» C. Department | |
| 29. |
Which of the following functions is not performed by a staff agency? |
| A. | To do research and to provide information |
| B. | To take decisions |
| C. | Contact and liaison |
| D. | Assisting the line. |
| Answer» B. To take decisions | |
| 30. |
Which of the following is a true statement about staff agencies? |
| A. | They stand outside the main line of administrative hierarchy. |
| B. | They are an expansion of the personality of the chief executive |
| C. | They are a help or reinforcement. |
| D. | All the above |
| Answer» D. All the above | |
| 31. |
Which of the following is not an advantage of the auxiliary agencies? |
| A. | they secure economy in the administration |
| B. | they ensure specialisation of functions |
| C. | they help save the time of line agencies |
| D. | helpful to all organisations ,even small ones |
| Answer» D. helpful to all organisations ,even small ones | |
| 32. |
Which of the following is not a staff agency in India? |
| A. | Cabinet secretariat |
| B. | planning commission |
| C. | union public service commission |
| D. | Monopolies and restricted trade practices commission |
| Answer» D. Monopolies and restricted trade practices commission | |
| 33. |
The establishment of Independent Regulatory Commissions is a feature of the system of administration? |
| A. | British |
| B. | Chinese |
| C. | American |
| D. | Indian |
| Answer» C. American | |
| 34. |
The Independent Regulatory Commissions perform |
| A. | regulatory functions |
| B. | administrative functions |
| C. | quasi-judicial functions |
| D. | all the above |
| Answer» D. all the above | |
| 35. |
Public corporations are created to perform: |
| A. | Economic functions |
| B. | civil functions |
| C. | regulatory functions |
| D. | police functions |
| Answer» A. Economic functions | |
| 36. |
The creation of public corporations was necessitated due to : |
| A. | governments undertaking commercial and financial functions |
| B. | increasing demand made by the public |
| C. | inability of the governments to levy more and more taxes |
| D. | historical reasons |
| Answer» A. governments undertaking commercial and financial functions | |
| 37. |
Bureau type or single-head agency is not suitable because: |
| A. | It can lead to one man’s despotism |
| B. | It cannot resist political pressure |
| C. | It cannot avoid political partiality |
| D. | All the three above |
| Answer» D. All the three above | |
| 38. |
Span of control is concerned with |
| A. | Number of field establishments which can be controlled by the head quarters |
| B. | Number of levels of authority which can be created in an organisation. |
| C. | Determining the number of subordinates to be supervised by each manager |
| D. | None of the above |
| Answer» C. Determining the number of subordinates to be supervised by each manager | |
| 39. |
It is recognised that the span of control varies with: |
| A. | Function ,personality, time, space |
| B. | Personality and function |
| C. | Time and space |
| D. | All the four above |
| Answer» D. All the four above | |
| 40. |
Administrative accountability is enforced through such means as; |
| A. | Legislative surveillance |
| B. | Judicial review |
| C. | Ministerial responsibility |
| D. | All the three above |
| Answer» D. All the three above | |
| 41. |
Which of the following help establish accountability in the administration |
| A. | Decentralisation |
| B. | Delegation of authority |
| C. | Devolution or deconcentration |
| D. | All the above |
| Answer» D. All the above | |
| 42. |
Which of the following is not a principle of effective delegation? |
| A. | Responsibility is absolute and cannot be delegated |
| B. | Authority to have parity with responsibility |
| C. | Limits of authority to be well defined |
| D. | No need to delegate in small organisation |
| Answer» D. No need to delegate in small organisation | |
| 43. |
In delegation of authority,where no third person or intermediate link intervenes between the two parties to the delegation it is called : |
| A. | Direct or immediate delegation |
| B. | Indirect or mediate delegation |
| C. | Full delegation |
| D. | Partial delegation |
| Answer» A. Direct or immediate delegation | |
| 44. |
Which of the following does not influence decentralisation in an organisation? |
| A. | Nature of growth of an organisation |
| B. | Extent of diversification |
| C. | Outlook of top management |
| D. | Nearness to the head quarters |
| Answer» D. Nearness to the head quarters | |
| 45. |
Which of the following powers cannot be delegated? |
| A. | Power to sanction new policies and plans |
| B. | Supervision of the work of the first line or immediate subordinates |
| C. | General financial supervision |
| D. | All the above |
| Answer» D. All the above | |
| 46. |
Some of the technique of coordination are mentioned below. Which of them is not a technique of voluntary coordination? |
| A. | prior reference, consultation and clearance |
| B. | organisational hierarchy |
| C. | conference |
| D. | standardization of procedure |
| Answer» B. organisational hierarchy | |
| 47. |
Dicey’s name is associated with: |
| A. | ecological study of public administration |
| B. | organisational hierarchy |
| C. | Rule of Law |
| D. | scientific theory of management |
| Answer» C. Rule of Law | |
| 48. |
Administrative law is a legal concept prevailing in: |
| A. | U K |
| B. | USA |
| C. | China |
| D. | France |
| Answer» D. France | |
| 49. |
The system Rule of Law as adopted many countries, developed in: |
| A. | USA |
| B. | UK |
| C. | Switzerland |
| D. | Germany |
| Answer» B. UK | |
| 50. |
Which of the following is an attribute of the Rule of Law? |
| A. | all the persons are equal before law |
| B. | all the persons whether officials or non-officials are responsible to the ordinary court of |
| C. | right and liberties of the citizens emanate from the rule of law rather than constitutional guarantees |
| D. | all the above |
| Answer» B. all the persons whether officials or non-officials are responsible to the ordinary court of | |
| 51. |
Which of the following does not come within the ambit of administrative law? |
| A. | illegal acts done by officials not in their official capacity |
| B. | claims against government |
| C. | remedies against administrative action |
| D. | problems of public personals |
| Answer» A. illegal acts done by officials not in their official capacity | |
| 52. |
Which of the following responsible for the growth of administrative law? |
| A. | expansion of the functions of the government |
| B. | social and economic consequences in industrial revolution |
| C. | increasing complexities of the modern administration |
| D. | all the above |
| Answer» D. all the above | |
| 53. |
Generally the leaders are of the three types . Which of the following is not one of them? |
| A. | authoritarian |
| B. | democratic |
| C. | traditional |
| D. | charismatic |
| Answer» C. traditional | |
| 54. |
Which of the following functions are assigned to leadership? |
| A. | goal settings |
| B. | designing jobs |
| C. | communication |
| D. | all the three above |
| Answer» D. all the three above | |
| 55. |
Which of the following ways are useful for securing coordination in the organisation? |
| A. | clarifying authority and responsibility |
| B. | facilitating effective communications |
| C. | through leadership |
| D. | all the three above |
| Answer» D. all the three above | |
| 56. |
Coordination to be effective must not be: |
| A. | intermittent |
| B. | encourage through participative management |
| C. | horizontal as well as vertical |
| D. | started at the outset of the activity |
| Answer» A. intermittent | |
| 57. |
Luther Gullick mentions some difficulties in the way of effective coordination. Which of the following is not among them ? |
| A. | uncertainty of the future |
| B. | lack of knowledge and experience in the leaders |
| C. | size and complexity of the organisation |
| D. | lack of administrative skill and technique |
| Answer» C. size and complexity of the organisation | |
| 58. |
Which of the following is out of place here in the communication process? |
| A. | sender and the receiver |
| B. | communication channel |
| C. | symbols of feedback |
| D. | none of the above |
| Answer» D. none of the above | |
| 59. |
Which of the following can create barriers in communication? |
| A. | mechanical problems |
| B. | organisational problems |
| C. | personal problems |
| D. | all the three above |
| Answer» D. all the three above | |
| 60. |
Which of the following will acts an incentive to motivate employees? |
| A. | work recognition |
| B. | job security |
| C. | promotion |
| D. | all these |
| Answer» D. all these | |
| 61. |
The part of the management which deals with human element in the organisation is known as ....... |
| A. | personal management |
| B. | manpower management |
| C. | human resources management |
| D. | any of the three above |
| Answer» D. any of the three above | |
| 62. |
Who coined the term bureaucracy? |
| A. | Max Webber |
| B. | Gullick |
| C. | Fayol |
| D. | Piffiner |
| Answer» A. Max Webber | |
| 63. |
The theory of bureaucracy was developed by: |
| A. | Max Webber |
| B. | Gullick |
| C. | Fayol |
| D. | Piffiner |
| Answer» A. Max Webber | |
| 64. |
The tradition of neutrality of public services was developed in: |
| A. | india |
| B. | U K |
| C. | France |
| D. | USA |
| Answer» B. U K | |
| 65. |
Which of the following features of bureaucracy is mentioned by max Webber? |
| A. | offices are ordered in a hierarchy |
| B. | there is a complete segregation of official activity from private life |
| C. | official duties are conducted in a spirit of impersonality |
| D. | all the three above |
| Answer» D. all the three above | |
| 66. |
Spoil system of recruitment of public services was prevalent in: |
| A. | India |
| B. | USA |
| C. | UK |
| D. | France |
| Answer» B. USA | |
| 67. |
Which of the following functions does not belong to civil service? |
| A. | giving advice |
| B. | programme and operational planning |
| C. | production of services |
| D. | policy formulation |
| Answer» D. policy formulation | |
| 68. |
Which system of recruitment of public service is prevalent in India? |
| A. | merit system |
| B. | spoil system |
| C. | authoritative system |
| D. | semi –merit system |
| Answer» A. merit system | |
| 69. |
Which of the following systems of recruitment is most widely prevalent in modern states? |
| A. | merit system |
| B. | spoil system |
| C. | authoritative system |
| D. | semi –merit system |
| Answer» A. merit system | |
| 70. |
Which of the following is not the consequence of spoil system of recruitment? |
| A. | sheer efficiency |
| B. | political corruption |
| C. | no relation between job and fitness of the candidate |
| D. | permanent tenure |
| Answer» D. permanent tenure | |
| 71. |
Which of the following is relevant to the merit system of recruitment? |
| A. | public servant will have restricted political rights |
| B. | permanent tenure of office of public servant |
| C. | independent and neutral agency to conduct recruitment into public services |
| D. | all the above |
| Answer» D. all the above | |
| 72. |
Promotion in public service or recruitment from within is justified on certain grounds which of the following is a valid justification? |
| A. | it is a reward for honest and hard work |
| B. | it is free from the defects which are inherent in direct |
| C. | it is essential element of the career service |
| D. | all the above |
| Answer» D. all the above | |
| 73. |
The chairman of the UPSC is appointed by: |
| A. | President of India |
| B. | Governor |
| C. | Prime Minister |
| D. | Chief Justice of India |
| Answer» A. President of India | |
| 74. |
The chairman and members of the UPSC are appointed by: |
| A. | President of India |
| B. | Governor |
| C. | Prime Minister |
| D. | Chief Justice of India |
| Answer» A. President of India | |
| 75. |
The members of the State PSCs appointed by: |
| A. | President of India |
| B. | Governor |
| C. | Prime Minister |
| D. | Chief Justice of India |
| Answer» B. Governor | |
| 76. |
Members of the UPSC in India retire at the expiry of 6 years or at the age of...... which ever is earlier: |
| A. | 62 |
| B. | 65 |
| C. | 70 |
| D. | 60 |
| Answer» B. 65 | |
| 77. |
Members of the State PSC retire at the expiry of 6 years or at the age of...... which ever is earlier: |
| A. | 62 |
| B. | 65 |
| C. | 70 |
| D. | 60 |
| Answer» B. 65 | |
| 78. |
Which of the following is not an advantage of direct recruitment system? |
| A. | it is consonance with the principle of democracy i.e. equal opportunity for all |
| B. | it ensures continues supply of new ideas outlook into public service |
| C. | it is economical |
| D. | it widens the area of selection |
| Answer» C. it is economical | |
| 79. |
The pattern of public service in India conforms to that of : |
| A. | American model |
| B. | British Model |
| C. | French model |
| D. | Chinese model |
| Answer» B. British Model | |
| 80. |
Which of the following methods is not included in the category of on the job training? |
| A. | orientation |
| B. | role playing |
| C. | refresher course |
| D. | vestibule training |
| Answer» B. role playing | |
| 81. |
Which of the following is not an advantage of training? |
| A. | increase in efficiency |
| B. | increase in morale of workers |
| C. | less supervision |
| D. | less strikes |
| Answer» D. less strikes | |
| 82. |
Which of the following is not relevant to merit system of promotion in service? |
| A. | seniority |
| B. | service rating |
| C. | promotional examinations |
| D. | promotion by selection committee |
| Answer» D. promotion by selection committee | |
| 83. |
“The capacity of a group of people to pull together persistently and consistently in the pursuit of a common purpose” is called: |
| A. | morale |
| B. | control |
| C. | coordination |
| D. | productivity |
| Answer» A. morale | |
| 84. |
Which of the following factors helps to build up morale of the employees in the organisation? |
| A. | participatory management |
| B. | grievance redressal machinery |
| C. | job satisfaction |
| D. | all the above |
| Answer» D. all the above | |
| 85. |
India follows the practice of: |
| A. | plural budget |
| B. | cash budget |
| C. | performance budget |
| D. | surplus budget |
| Answer» A. plural budget | |
| 86. |
In India judicial activism become a very commonly known phrase. What does it really mean? |
| A. | Judiciary has vigorously started clearing the large back-log of cases to provide quick and efficient justice |
| B. | The court have started intervening where the Executive failed to do its duty or abused its authority |
| C. | The judges have started taking part in politics |
| D. | None of the above |
| Answer» B. The court have started intervening where the Executive failed to do its duty or abused its authority | |
| 87. |
Judicial activism in India is the result of several factors but the most prominent of them is: |
| A. | political corruption |
| B. | over enthusiasm of the court |
| C. | public interest litigation |
| D. | failure of parliamentary control |
| Answer» C. public interest litigation | |
| 88. |
The purpose of O and M is: |
| A. | To restore the organisation of government |
| B. | To promote greater coordination |
| C. | To root out corruption |
| D. | To review the internal organisation and procedures with a view to promote |
| Answer» D. To review the internal organisation and procedures with a view to promote | |
| 89. |
Which of the following constitutes essential element in the administrative structure? |
| A. | the chief executive |
| B. | higher civil service |
| C. | departmental system |
| D. | all the above |
| Answer» D. all the above | |
| 90. |
The Prime Minister’s office in India is a: |
| A. | line agency |
| B. | auxiliary agency |
| C. | staff agency |
| D. | none of these |
| Answer» B. auxiliary agency | |
| 91. |
Who appoints the members of the all India services and central services? |
| A. | The President |
| B. | the Prime Minister |
| C. | The Cabinet |
| D. | UPSC |
| Answer» A. The President | |
| 92. |
Who recruits the members of the all India services and central services? |
| A. | The President |
| B. | the Prime Minister |
| C. | The Cabinet |
| D. | UPSC |
| Answer» D. UPSC | |
| 93. |
The administrative head of the state administration is: |
| A. | Governor |
| B. | Chief Secretary |
| C. | Chief Minister |
| D. | Finance Minister |
| Answer» A. Governor | |
| 94. |
The executive power of the state in India vested with: |
| A. | Governor |
| B. | Chief Secretary |
| C. | Chief Minister |
| D. | Legislative Assembly |
| Answer» A. Governor | |
| 95. |
The most important exponent of classical theory of administration was: |
| A. | Henry Fayol |
| B. | Gullick |
| D. | White d) Urwick |
| Answer» D. White d) Urwick | |
| 96. |
The term ‘ public administration’ was coined in the year: |
| A. | 1812 |
| B. | 1897 |
| C. | 1815 |
| D. | 1903 |
| Answer» A. 1812 | |
| 97. |
Who said “Public Administration is the art and the science of management as applied to the affairs of the state”? |
| A. | Waldo |
| B. | Gullick |
| D. | White d) Urwick |
| Answer» A. Waldo | |
| 98. |
Public Administration is: |
| A. | a discipline |
| B. | an activity |
| C. | a subject study |
| D. | all the above |
| Answer» D. all the above | |
| 99. |
Scientific treatment of bureaucracy is generally attributed to: |
| A. | Max Weber |
| B. | Karl Marx |
| C. | R. Michels |
| D. | Indian thinkers |
| Answer» A. Max Weber | |
| 100. |
The foremost proponent of the integral view of Public Administration is: |
| A. | LD. White |
| B. | Dimock |
| C. | Woodrow Wilson |
| D. | Herbert Simon |
| Answer» A. LD. White | |