1. |
Literally the term ‘administration’ means--------------------- |
A. | Manage the laws |
B. | Manage the trade |
C. | Manage the affairs of public or private |
D. | Education |
Answer» C. Manage the affairs of public or private |
2. |
Public administration is the sum total of all the activities undertaken in pursuit of and in fulfilment of public policy, belongs to which view? |
A. | Managerial view |
B. | Integral view |
C. | POSDCORB view |
D. | Subject matter view |
Answer» B. Integral view |
3. |
The human relations theory focussed on the |
A. | Physiological factors |
B. | biological factors |
C. | Social and psychological factors |
D. | Economic factors |
Answer» C. Social and psychological factors |
4. |
The discipline of public administration originated in---- |
A. | U.K |
B. | U.S.A |
C. | Germany |
D. | India |
Answer» B. U.S.A |
5. |
Who was the originator of Politics-administration dichotomy? |
A. | Woodrow Wilson |
B. | W.F.Willoughby |
C. | .Mary Parker Follet |
D. | Henry Fayol |
Answer» A. Woodrow Wilson |
6. |
The ‘POSDCORB’ relates to the --------------- of the public administration? |
A. | Scope |
B. | Meaning |
C. | Purpose |
D. | Philosophy |
Answer» A. Scope |
7. |
Which one of the following activities are not covered in ‘POSDCORB’? |
A. | Budgeting |
B. | Planning |
C. | Reporting |
D. | Discipline |
Answer» D. Discipline |
8. |
New Public administration laid emphasis on ------------ |
A. | Economy and efficiency |
B. | Values and ethics |
C. | Behaviour of the public |
D. | None of the above |
Answer» B. Values and ethics |
9. |
Scalar chain refers to: |
A. | All managers in a company |
B. | Chain of command |
C. | Chain of communication |
D. | Chain of managers from top to bottom linked stepwise |
Answer» D. Chain of managers from top to bottom linked stepwise |
10. |
The name of Max Weber is associated with ------- |
A. | Bureaucratic theory |
B. | System theory |
C. | Human relations theory |
D. | Administrative theory |
Answer» A. Bureaucratic theory |
11. |
The primary focus of human relations theory is on: |
A. | Increasing labour productivity |
B. | Economic and efficiency |
C. | Individual as socio- psychological being and what motive him |
D. | None of the above |
Answer» C. Individual as socio- psychological being and what motive him |
12. |
The organisation theory which highlights the social and psychological influences on organisational behaviour is called: |
A. | human relations theory |
B. | system theory |
C. | bureaucratic theory |
D. | classical theory |
Answer» A. human relations theory |
13. |
Which of the following are required in organisation as a process? |
A. | division of work |
B. | grouping jobs and departments |
C. | establishing authority relationship |
D. | all the three |
Answer» D. all the three |
14. |
The history of evolution of the discipline of public administration is generally divided into: |
A. | four phases |
B. | three phases |
C. | six phases |
D. | five phases |
Answer» C. six phases |
15. |
The integral view of public administration is supported by: |
A. | L D. White |
B. | Dimock |
C. | Gladden |
D. | all the above |
Answer» D. all the above |
16. |
The word “POSDCORB” was coined by: |
A. | J M. Pfiffner |
B. | Marshal Dimock |
C. | Luther Gullick |
D. | L D. White |
Answer» C. Luther Gullick |
17. |
Which of the following is the main point of difference between public administration and private administration? |
A. | Profit motive |
B. | Public responsibility |
C. | Nature of functions |
D. | All the above |
Answer» D. All the above |
18. |
Which of the following statement is correct regarding the increasingly important role of public administration in modern state? |
A. | The complexities of the modern industrial and urbanised world |
B. | It is a great instrument of social change |
C. | Concept of welfare state and total war |
D. | All the above |
Answer» D. All the above |
19. |
The term “development administration” was first coined by: |
A. | Fred W. Riggs |
B. | Edward W. Weidner |
C. | Goswami |
D. | Joseph la Palombra |
Answer» C. Goswami |
20. |
Which of the following is a feature of Max Weber’s bureaucratic organisation? |
A. | A well defined hierarchy |
B. | Division of labour based on functional specialisation |
C. | Office holder cannot appropriate his office |
D. | All the above. |
Answer» C. Office holder cannot appropriate his office |
21. |
Which of the following is required in organisation as a process |
A. | Division of work |
B. | Grouping jobs and departments |
C. | Establishing authority relationships |
D. | All the three above |
Answer» D. All the three above |
22. |
Which of the following is important in the organisational structure? |
A. | Well defined jobs |
B. | Coordination. |
C. | Clarifying authority and power |
D. | All the above. |
Answer» D. All the above. |
23. |
Which of the following is not one of the principles of organisation? |
A. | Hierarchy or scalar principle |
B. | Staffing |
C. | Unity of command |
D. | Span of control |
Answer» B. Staffing |
24. |
Hierarchy means: |
A. | Officials at different levels of organisation. |
B. | Control of the higher over the lower |
C. | Gang plank |
D. | All of these |
Answer» B. Control of the higher over the lower |
25. |
The principle of scalar chain was devised by |
A. | Henry Fayol |
B. | L.Urwick |
C. | Frederick Taylor |
D. | Chester .I.Bernard. |
Answer» A. Henry Fayol |
26. |
The functions of public management are described in PODSCORB by: |
A. | Henry Fayol |
B. | Luther Gullick |
C. | Frederick Taylor |
D. | none of these |
Answer» B. Luther Gullick |
27. |
Which of the following is not a part of the departmental organisation? |
A. | Line agency |
B. | voluntary agency |
C. | staff agency |
D. | auxiliary agency |
Answer» B. voluntary agency |
28. |
Which is the most widely prevalent form of governmental organisation |
A. | Public corporation |
B. | Independent regulatory commission |
C. | Department |
D. | Public limited company |
Answer» C. Department |
29. |
Which of the following functions is not performed by a staff agency? |
A. | To do research and to provide information |
B. | To take decisions |
C. | Contact and liaison |
D. | Assisting the line. |
Answer» B. To take decisions |
30. |
Which of the following is a true statement about staff agencies? |
A. | They stand outside the main line of administrative hierarchy. |
B. | They are an expansion of the personality of the chief executive |
C. | They are a help or reinforcement. |
D. | All the above |
Answer» D. All the above |
31. |
Which of the following is not an advantage of the auxiliary agencies? |
A. | they secure economy in the administration |
B. | they ensure specialisation of functions |
C. | they help save the time of line agencies |
D. | helpful to all organisations ,even small ones |
Answer» D. helpful to all organisations ,even small ones |
32. |
Which of the following is not a staff agency in India? |
A. | Cabinet secretariat |
B. | planning commission |
C. | union public service commission |
D. | Monopolies and restricted trade practices commission |
Answer» D. Monopolies and restricted trade practices commission |
33. |
The establishment of Independent Regulatory Commissions is a feature of the system of administration? |
A. | British |
B. | Chinese |
C. | American |
D. | Indian |
Answer» C. American |
34. |
The Independent Regulatory Commissions perform |
A. | regulatory functions |
B. | administrative functions |
C. | quasi-judicial functions |
D. | all the above |
Answer» D. all the above |
35. |
Public corporations are created to perform: |
A. | Economic functions |
B. | civil functions |
C. | regulatory functions |
D. | police functions |
Answer» A. Economic functions |
36. |
The creation of public corporations was necessitated due to : |
A. | governments undertaking commercial and financial functions |
B. | increasing demand made by the public |
C. | inability of the governments to levy more and more taxes |
D. | historical reasons |
Answer» A. governments undertaking commercial and financial functions |
37. |
Bureau type or single-head agency is not suitable because: |
A. | It can lead to one man’s despotism |
B. | It cannot resist political pressure |
C. | It cannot avoid political partiality |
D. | All the three above |
Answer» D. All the three above |
38. |
Span of control is concerned with |
A. | Number of field establishments which can be controlled by the head quarters |
B. | Number of levels of authority which can be created in an organisation. |
C. | Determining the number of subordinates to be supervised by each manager |
D. | None of the above |
Answer» C. Determining the number of subordinates to be supervised by each manager |
39. |
It is recognised that the span of control varies with: |
A. | Function ,personality, time, space |
B. | Personality and function |
C. | Time and space |
D. | All the four above |
Answer» D. All the four above |
40. |
Administrative accountability is enforced through such means as; |
A. | Legislative surveillance |
B. | Judicial review |
C. | Ministerial responsibility |
D. | All the three above |
Answer» D. All the three above |
41. |
Which of the following help establish accountability in the administration |
A. | Decentralisation |
B. | Delegation of authority |
C. | Devolution or deconcentration |
D. | All the above |
Answer» D. All the above |
42. |
Which of the following is not a principle of effective delegation? |
A. | Responsibility is absolute and cannot be delegated |
B. | Authority to have parity with responsibility |
C. | Limits of authority to be well defined |
D. | No need to delegate in small organisation |
Answer» D. No need to delegate in small organisation |
43. |
In delegation of authority,where no third person or intermediate link intervenes between the two parties to the delegation it is called : |
A. | Direct or immediate delegation |
B. | Indirect or mediate delegation |
C. | Full delegation |
D. | Partial delegation |
Answer» A. Direct or immediate delegation |
44. |
Which of the following does not influence decentralisation in an organisation? |
A. | Nature of growth of an organisation |
B. | Extent of diversification |
C. | Outlook of top management |
D. | Nearness to the head quarters |
Answer» D. Nearness to the head quarters |
45. |
Which of the following powers cannot be delegated? |
A. | Power to sanction new policies and plans |
B. | Supervision of the work of the first line or immediate subordinates |
C. | General financial supervision |
D. | All the above |
Answer» D. All the above |
46. |
Some of the technique of coordination are mentioned below. Which of them is not a technique of voluntary coordination? |
A. | prior reference, consultation and clearance |
B. | organisational hierarchy |
C. | conference |
D. | standardization of procedure |
Answer» B. organisational hierarchy |
47. |
Dicey’s name is associated with: |
A. | ecological study of public administration |
B. | organisational hierarchy |
C. | Rule of Law |
D. | scientific theory of management |
Answer» C. Rule of Law |
48. |
Administrative law is a legal concept prevailing in: |
A. | U K |
B. | USA |
C. | China |
D. | France |
Answer» D. France |
49. |
The system Rule of Law as adopted many countries, developed in: |
A. | USA |
B. | UK |
C. | Switzerland |
D. | Germany |
Answer» B. UK |
50. |
Which of the following is an attribute of the Rule of Law? |
A. | all the persons are equal before law |
B. | all the persons whether officials or non-officials are responsible to the ordinary court of |
C. | right and liberties of the citizens emanate from the rule of law rather than constitutional guarantees |
D. | all the above |
Answer» B. all the persons whether officials or non-officials are responsible to the ordinary court of |
51. |
Which of the following does not come within the ambit of administrative law? |
A. | illegal acts done by officials not in their official capacity |
B. | claims against government |
C. | remedies against administrative action |
D. | problems of public personals |
Answer» A. illegal acts done by officials not in their official capacity |
52. |
Which of the following responsible for the growth of administrative law? |
A. | expansion of the functions of the government |
B. | social and economic consequences in industrial revolution |
C. | increasing complexities of the modern administration |
D. | all the above |
Answer» D. all the above |
53. |
Generally the leaders are of the three types . Which of the following is not one of them? |
A. | authoritarian |
B. | democratic |
C. | traditional |
D. | charismatic |
Answer» C. traditional |
54. |
Which of the following functions are assigned to leadership? |
A. | goal settings |
B. | designing jobs |
C. | communication |
D. | all the three above |
Answer» D. all the three above |
55. |
Which of the following ways are useful for securing coordination in the organisation? |
A. | clarifying authority and responsibility |
B. | facilitating effective communications |
C. | through leadership |
D. | all the three above |
Answer» D. all the three above |
56. |
Coordination to be effective must not be: |
A. | intermittent |
B. | encourage through participative management |
C. | horizontal as well as vertical |
D. | started at the outset of the activity |
Answer» A. intermittent |
57. |
Luther Gullick mentions some difficulties in the way of effective coordination. Which of the following is not among them ? |
A. | uncertainty of the future |
B. | lack of knowledge and experience in the leaders |
C. | size and complexity of the organisation |
D. | lack of administrative skill and technique |
Answer» C. size and complexity of the organisation |
58. |
Which of the following is out of place here in the communication process? |
A. | sender and the receiver |
B. | communication channel |
C. | symbols of feedback |
D. | none of the above |
Answer» D. none of the above |
59. |
Which of the following can create barriers in communication? |
A. | mechanical problems |
B. | organisational problems |
C. | personal problems |
D. | all the three above |
Answer» D. all the three above |
60. |
Which of the following will acts an incentive to motivate employees? |
A. | work recognition |
B. | job security |
C. | promotion |
D. | all these |
Answer» D. all these |
61. |
The part of the management which deals with human element in the organisation is known as ....... |
A. | personal management |
B. | manpower management |
C. | human resources management |
D. | any of the three above |
Answer» D. any of the three above |
62. |
Who coined the term bureaucracy? |
A. | Max Webber |
B. | Gullick |
C. | Fayol |
D. | Piffiner |
Answer» A. Max Webber |
63. |
The theory of bureaucracy was developed by: |
A. | Max Webber |
B. | Gullick |
C. | Fayol |
D. | Piffiner |
Answer» A. Max Webber |
64. |
The tradition of neutrality of public services was developed in: |
A. | india |
B. | U K |
C. | France |
D. | USA |
Answer» B. U K |
65. |
Which of the following features of bureaucracy is mentioned by max Webber? |
A. | offices are ordered in a hierarchy |
B. | there is a complete segregation of official activity from private life |
C. | official duties are conducted in a spirit of impersonality |
D. | all the three above |
Answer» D. all the three above |
66. |
Spoil system of recruitment of public services was prevalent in: |
A. | India |
B. | USA |
C. | UK |
D. | France |
Answer» B. USA |
67. |
Which of the following functions does not belong to civil service? |
A. | giving advice |
B. | programme and operational planning |
C. | production of services |
D. | policy formulation |
Answer» D. policy formulation |
68. |
Which system of recruitment of public service is prevalent in India? |
A. | merit system |
B. | spoil system |
C. | authoritative system |
D. | semi –merit system |
Answer» A. merit system |
69. |
Which of the following systems of recruitment is most widely prevalent in modern states? |
A. | merit system |
B. | spoil system |
C. | authoritative system |
D. | semi –merit system |
Answer» A. merit system |
70. |
Which of the following is not the consequence of spoil system of recruitment? |
A. | sheer efficiency |
B. | political corruption |
C. | no relation between job and fitness of the candidate |
D. | permanent tenure |
Answer» D. permanent tenure |
71. |
Which of the following is relevant to the merit system of recruitment? |
A. | public servant will have restricted political rights |
B. | permanent tenure of office of public servant |
C. | independent and neutral agency to conduct recruitment into public services |
D. | all the above |
Answer» D. all the above |
72. |
Promotion in public service or recruitment from within is justified on certain grounds which of the following is a valid justification? |
A. | it is a reward for honest and hard work |
B. | it is free from the defects which are inherent in direct |
C. | it is essential element of the career service |
D. | all the above |
Answer» D. all the above |
73. |
The chairman of the UPSC is appointed by: |
A. | President of India |
B. | Governor |
C. | Prime Minister |
D. | Chief Justice of India |
Answer» A. President of India |
74. |
The chairman and members of the UPSC are appointed by: |
A. | President of India |
B. | Governor |
C. | Prime Minister |
D. | Chief Justice of India |
Answer» A. President of India |
75. |
The members of the State PSCs appointed by: |
A. | President of India |
B. | Governor |
C. | Prime Minister |
D. | Chief Justice of India |
Answer» B. Governor |
76. |
Members of the UPSC in India retire at the expiry of 6 years or at the age of...... which ever is earlier: |
A. | 62 |
B. | 65 |
C. | 70 |
D. | 60 |
Answer» B. 65 |
77. |
Members of the State PSC retire at the expiry of 6 years or at the age of...... which ever is earlier: |
A. | 62 |
B. | 65 |
C. | 70 |
D. | 60 |
Answer» B. 65 |
78. |
Which of the following is not an advantage of direct recruitment system? |
A. | it is consonance with the principle of democracy i.e. equal opportunity for all |
B. | it ensures continues supply of new ideas outlook into public service |
C. | it is economical |
D. | it widens the area of selection |
Answer» C. it is economical |
79. |
The pattern of public service in India conforms to that of : |
A. | American model |
B. | British Model |
C. | French model |
D. | Chinese model |
Answer» B. British Model |
80. |
Which of the following methods is not included in the category of on the job training? |
A. | orientation |
B. | role playing |
C. | refresher course |
D. | vestibule training |
Answer» B. role playing |
81. |
Which of the following is not an advantage of training? |
A. | increase in efficiency |
B. | increase in morale of workers |
C. | less supervision |
D. | less strikes |
Answer» D. less strikes |
82. |
Which of the following is not relevant to merit system of promotion in service? |
A. | seniority |
B. | service rating |
C. | promotional examinations |
D. | promotion by selection committee |
Answer» D. promotion by selection committee |
83. |
“The capacity of a group of people to pull together persistently and consistently in the pursuit of a common purpose” is called: |
A. | morale |
B. | control |
C. | coordination |
D. | productivity |
Answer» A. morale |
84. |
Which of the following factors helps to build up morale of the employees in the organisation? |
A. | participatory management |
B. | grievance redressal machinery |
C. | job satisfaction |
D. | all the above |
Answer» D. all the above |
85. |
India follows the practice of: |
A. | plural budget |
B. | cash budget |
C. | performance budget |
D. | surplus budget |
Answer» A. plural budget |
86. |
In India judicial activism become a very commonly known phrase. What does it really mean? |
A. | Judiciary has vigorously started clearing the large back-log of cases to provide quick and efficient justice |
B. | The court have started intervening where the Executive failed to do its duty or abused its authority |
C. | The judges have started taking part in politics |
D. | None of the above |
Answer» B. The court have started intervening where the Executive failed to do its duty or abused its authority |
87. |
Judicial activism in India is the result of several factors but the most prominent of them is: |
A. | political corruption |
B. | over enthusiasm of the court |
C. | public interest litigation |
D. | failure of parliamentary control |
Answer» C. public interest litigation |
88. |
The purpose of O and M is: |
A. | To restore the organisation of government |
B. | To promote greater coordination |
C. | To root out corruption |
D. | To review the internal organisation and procedures with a view to promote |
Answer» D. To review the internal organisation and procedures with a view to promote |
89. |
Which of the following constitutes essential element in the administrative structure? |
A. | the chief executive |
B. | higher civil service |
C. | departmental system |
D. | all the above |
Answer» D. all the above |
90. |
The Prime Minister’s office in India is a: |
A. | line agency |
B. | auxiliary agency |
C. | staff agency |
D. | none of these |
Answer» B. auxiliary agency |
91. |
Who appoints the members of the all India services and central services? |
A. | The President |
B. | the Prime Minister |
C. | The Cabinet |
D. | UPSC |
Answer» A. The President |
92. |
Who recruits the members of the all India services and central services? |
A. | The President |
B. | the Prime Minister |
C. | The Cabinet |
D. | UPSC |
Answer» D. UPSC |
93. |
The administrative head of the state administration is: |
A. | Governor |
B. | Chief Secretary |
C. | Chief Minister |
D. | Finance Minister |
Answer» A. Governor |
94. |
The executive power of the state in India vested with: |
A. | Governor |
B. | Chief Secretary |
C. | Chief Minister |
D. | Legislative Assembly |
Answer» A. Governor |
95. |
The most important exponent of classical theory of administration was: |
A. | Henry Fayol |
B. | Gullick |
D. | White d) Urwick |
Answer» D. White d) Urwick |
96. |
The term ‘ public administration’ was coined in the year: |
A. | 1812 |
B. | 1897 |
C. | 1815 |
D. | 1903 |
Answer» A. 1812 |
97. |
Who said “Public Administration is the art and the science of management as applied to the affairs of the state”? |
A. | Waldo |
B. | Gullick |
D. | White d) Urwick |
Answer» A. Waldo |
98. |
Public Administration is: |
A. | a discipline |
B. | an activity |
C. | a subject study |
D. | all the above |
Answer» D. all the above |
99. |
Scientific treatment of bureaucracy is generally attributed to: |
A. | Max Weber |
B. | Karl Marx |
C. | R. Michels |
D. | Indian thinkers |
Answer» A. Max Weber |
100. |
The foremost proponent of the integral view of Public Administration is: |
A. | LD. White |
B. | Dimock |
C. | Woodrow Wilson |
D. | Herbert Simon |
Answer» A. LD. White |